2003 GMC ENVOY Complaints

DROVE TO WORK SATURDAY NIGHT 12/07/2013 PARKED CAR AT 7:30 PM WENT IN TO WORK .CAME OUT TO MY CAR AT 10:00PM FOR BREAK TO SEE MY CAR SMOKING THE PASSENGERS HEATED SEAT TURNED IT'S SELF ON AT SOME POINT AND WAS ON FIRE BURNING THE SEAT AND MY COOLER THAT WAS SITTING ON THE SEAT WAS ON FIRE AND SMOKE FILLED THE CAR WAS MAKING IT HARD TO BREATH THE SMOKE WAS THICK AND SMELLED TOXIC. ME AND MY FELLOW EMPLOYEES DUMPED SNOW ON AND UNDER THE SEAT FROM AS FAR,AWAY AS WE COULD TILL THE SMOKE CALMED DOWN.TO GET THE FIRE OUT.I AM SO GRATEFUL I WAS NOT DRIVING OR THERE WAS NO PERSON SITTING ON THE SEAT AT THE TIME COULD OF CAUSED ME TO WRECK MYSELF OR OTHERS.ON MY DRIVE HOME COULD NOT USE THE HEAT DUE TO THE FUMES BEING TO STRONG WITH THE WINDOWS UP AND HEAT ON HAD TO DRIVE WITH NO HEAT AND WINDOWS DOWN 40 MINUTES WITH THE TEMPS IN THE TEENS. *TR

ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT MATTER WHETHER IT'S OUT OF WARRANTY IF THE VEHICLE GM MADE IS DEFECTIVE BECAUSE THERE WAS NOTHING WRONG WITH MY ENVOY UNTIL NOW. I'M PURSUING MATTERS FURTHER SO THEY HAVE NOT HEARD THE LAST FROM ME. I WOULD RECOMMEND TO ALSO CONTACT THE ATTORNEY GENERAL'S OFFICE TO FILE A COMPLAINT BECAUSE GM HAS TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS. I WILL ALSO BE CONTACTING THE PRESIDENT OF THE GM COMPANY BECAUSE MY HUSBAND COULD HAVE BEEN SERIOUSLY HURT AND THEY NEED TO INCUR THE COSTS OF REPAIRS, NOT ME. *TR

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE SLIGHTLY CRASHED INTO A CURB AND THE VEHICLE TURNED OVER IN A DITCH. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

THIS IS THE SECOND OCCURRENCE OF AN ISSUE WITH THE VEHICLES MANUAL SWITCH FOR 2HI,AWD,4HI,4LOW. THE DEALER I BOUGHT THE USED VEHICLE FROM FIXED THE ISSUE RIGHT AFTER PURCHASE AND I'M HAVING ANOTHER PROBLEM WITH THE SWITCH. I TRY TO SELECT ANYTHING BESIDES 2HI AND THE SELECTOR WILL JUST CONTINUE TO BLINK ON THE SELECTION WITHOUT ANY ACTION. SOMETIMES THE SERVICE 4WD WILL ILLUMINATE ON THE DASH. THIS SEEMS LIKE A FREQUENT OCCURRENCE/COMPLAINT OF OTHER ENVOY OWNERS ONLINE. *TR

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS BEING FILLED, FUEL WOULD LEAK AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK WOULD LEAK WHEN THE VEHICLE WAS IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 144,306. UPDATED 02/11/14*LJ

DRIVING IN A SCHOOL ZONE LOOKED AT SPEEDOMETER TO CHECK SPEED I WAS IN A 40 MPH ZONE AND SPEEDOMETER SAID I WAS DOING 70 MPH. SCHOOL ZONE HAD A " YOUR SPEED IS" DISPLAY AND I WAS ONLY GOING 38 MPH. THE SPEEDOMETER INCREASED AS I INCREASED SPEED BUT WAS 30 MPH OVER. AFTER I GOT HOME AND TURNED MY TRUCK OFF THE SPEEDOMETER STILL SHOWED MPH. *JB

AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD TOLD ME THAT BEFORE". I ALSO SAID TO HER, "HOW CAN YOU TELL ME YOU ARE COVERING THE COST YESTERDAY AND TODAY CHANGE YOUR MIND". ALL SHE RESPONDED WAS, "I AM SORRY". I ASKED TO SPEAK TO HER SUPERVISOR BY THE NAME OF [XXX] AND THE SUPERVISOR JUST SAID THAT HER EMPLOYEE WAS NOT AUTHORIZED TO SAY TO ME THAT GMC WOULD COVER THE COST. I STILL HAVE THE SAME SAFETY ISSUE. *TR

I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE. *JS

DRIVING IN A SCHOOL ZONE OF 25 MILES PER HOUR AND BEGAN TO SMELL A ROTTEN EGG SMELL. THE GAUGES ON THE DASH REMAINED NORMAL. PULLED OVER AT THE NEXT PARKING LOT OF A TRACTOR SUPPLY AND TURNED THE CAR OFF. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW IMMEDIATELY WHERE THE SMOKE WAS COMING FROM. WE DISCONNECTED THE BATTERY FIRST THE POSITIVE, THEN THE CAR STARTED ON ITS OWN, WITHOUT A KEY IN THE IGNITION. FINALLY GOT THE BATTERY DISCONNECTED AND THE SMOKE CONTINUED. THE RESULT WAS A MELTED FUSE BOX RELAY BLOCK A HOLE ALL THE WAY THROUGH AND A DAMAGED ELECTRICAL HARNESS. THE CAR IS NOT DRIVABLE. IT WAS TOWED. A CLAIM WAS TURNED INTO GEICO AND WAS DENIED BY THE INSURANCE COMPANY. THE REPAIR ESTIMATE IS SOMEWHERE BETWEEN $1000-2500 TO REPAIR. I HAVE NOTICED THROUGH RESEARCH THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WE HAVE OWNED THIS VEHICLE FROM THE SHOWROOM FLOOR TILL NOW. NO PROBLEMS, WARNINGS, ETC. WHAT TO DO NOW? *TR

IN 2010 AFTER FILLING MY GAS TANK IN MY VERY WELL KEPT/SERVICED 2003 GMC ENVOY I BEGAN DRIVING HOME AND NOTICED THAT MY GAS GAUGE WASN'T WORKING. THE TANK WAS FULL BUT THE FUEL GAUGE READ BELOW THE EMPTY. AFTER TAPPING ON THE INSTRUMENT PANEL, RESTARTING THE VEHICLE, CHECKING FUSES, ETC NOTHING WORKED SO I TOOK IT TO THE SHOP AND WAS ADVISED THAT GMC HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOME TIME AND WON'T DO ANYTHING ABOUT IT. EITHER THE FUEL SENDING UNIT OR THE SENSOR IS BAD AND MUST BE REPLACED AT A COST $500 - $600. AFTER DOING SOME RESEARCH I SEE THAT THIS IS QUITE THE PROBLEM AMONGST GMC VEHICLE OWNERS AND CONFIRMED THAT GMC WILL DO NOTHING ABOUT IT... NOW MY FUEL GAUGE READS DIFFERENTLY AT EVERY TIME THE VEHICLE IS STARTED; BUT IT NEVER READS CORRECTLY.... THIS SHOULD BE INVESTIGATED AND GMC SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THEIR INFERIOR PARTS.... *TR