2002 GMC ENVOY Complaints

View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 GMC ENVOY XL
    - FORESTVILLE, MD

    2002 GMC ENVOY - THE CLUSTER PACKAGE ON MY TRUCK HAS COMPLETELY GONE OUT, I CAN NOT SEE ANYTHING ON MY DASH BOARD AND WHEN I TOOK IT BACK TO THE DEALER FOR REPAIRS DUE TO THE RECALL # 03V096000, ADVISED ITS FOR CALIBRATION ONLY AND MY VEHICLE NEEDS A CLUSTER REPLACEMENT. THIS IS A HAZARD THE CLUSTER PACKAGE WILL NOT RESTART THIS IS A DAILY OPERATION. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - PINEVILLE, WV

    2002 ENVOY SLT ALSO WHEN SLOWING DOWN TO AN IDLE HAS SHUT OFF ENGINE. PUT UP IN PARK AND WILL START BACK UP. DASH LIGHT STATES SERVICE ENGINE AND SERVICE ON STAR. HAVE NOT BEEN ABLE TO FIX PROBLEM YET. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY XL
    - DURAND, MI

    THE TRANSMISSION WOULD "CLUNK" UPON STARTING AND STOPPING. ONE DAY WHILE DRIVING THERE WAS A BANG AND THEN THE GEARS WOULD NOT SHIFT FROM 1ST TO 2ND WITHOUT REVVING THE ENGINE VERY HIGH AND THEN LETTING OFF THE GAS. THE NEXT MORNING THERE WAS NO REVERSE. THE DEALER SAID IT WAS THE REVERSE SUNSHELL GEAR THAT BROKE. IT WAS REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - OAKLAND, NJ

    AFTER STARTING THE CAR, A BURNING SMELL ENTERED THE CABIN. NOTICED THE VOLT GAUGE WAS ONLY READING ABOUT 9 VOLTS INSTEAD OF THE USUAL 14. TOOK CAR IN FOR CHECK UP, AND FOUND THE ALTERNATOR HAD FAILED. AFTER REMOVING ALTERNATOR FOUND THAT THE PULLEY COULD NOT BE TURNED AS THE UNIT HAD SEIZED UP. THIS ALSO DAMAGED THE TENSIONER WHICH HAD TO BE REPLACED ALONG WITH THE SERPENTINE BELT. THE MECHANIC INDICATED THAT WE WERE VERY CLOSE TO HAVING A FIRE. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - LONG BEACH, CA

    ROARING SOUND, NO POWER, VEHICLE CAN BARELY REACH 30MPH, LOUD NOISE HAS EXISTED FOR LONG TIME (SEVERAL YEARS) AND THE POWER PROBLEM USUALLY RESOLVED AFTER ABOUT 5 MINUTES. THIS IS A DEFECT. I FOUND HUNDREDS OF OWNERS COMPLAINING OF SAME PROBLEM ON LINE. DEALER REPLACED FAN CLUTCH. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - DAMACUS, OR

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 50-70 MPH, THE ENGINE FAILED AND THE VEHICLE LOST TOTAL POWER. THE FAILURE HAS OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FROM WHERE IT WAS PURCHASED THREE TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN OUT OF TOWN DEALER AND HAS CURRENTLY BEEN IN THE SHOP FOR FOUR WEEKS. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE FAILURE WAS NOT UNDER WARRANTY. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - DAYTON, OH

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. HE STATED THAT THE PASSENGER SIDE SEAT BELTS WOULD NOT RETRACT. THE DEALER STATED THAT A DEFECTIVE RETRACTOR COULD HAVE CAUSED THE FAILURE HOWEVER; THEY DID NOT INSPECT THE VEHICLE. THERE IS A RECALL FOR THE SEAT BELTS (NHTSA CAMPAIGN ID #04V201000) HOWEVER; THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF JUNE 24, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - BLOOMFIELD, NJ

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IT WILL RANDOMLY JUMP FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING CAUSING THE CAR TO BECOME IDLE AND YOU MUST TURN THE CAR OFF COMPLETELY. SHE TOOK THE VEHICLE INTO A LOCAL MECHANIC WHERE HE REPLACED THE BRAKES AND CHECKED THE WHEELS AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE IS ALSO EXPERIENCING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT IT LOCKS WHEN FASTENED. SHE TOOK THE CAR TO THE DEALER AND THEY INFORMED HER THAT IT WAS NO LONGER COVERED UNDER WARRANTY AND ANY REPAIRS MADE WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE IS ALSO EXPERIENCING EXTERIOR LIGHT FAILURE, BOTH HEADLIGHTS BURNED OUT WITHIN WEEKS APART AND THEY WERE REPLACED AT OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 86,000 (SC) UPDATED 06/25/08. *CN THE CONSUMER ALSO STATED WHEN DRIVING PAST 70 MPH, THE VEHICLE WOULD SHAKE. THE WINDSHIELD WIPERS WERE REPLACED. THE CONSUMER STATED THE MOTOR FAILED. UPDATED 06/25/08

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - BLOOMFIELD HILLS, MI

    2002 GMC ENVOY. CONSUMER COMPLAINT FOR GM SIDE IMPACT AIRBAG SENSOR SYSTEM. CONSUMER STATES THAT THIS SYSTEM DOES NOT DEPLOY THE AIRBAGS IF THE VEHICLE HITS A TREE, UTILITY POLE OR OTHER NARROW OBJECTS. *KB LAWYER WROTE IN ON BEHALF OF THE CONSUMER. THE CONSUMER WAS INVOLVED IN A HEAVY SIDE IMPACT CRASH IN WHICH HIS VEHICLE CRASHED INTO A STEEL POLE PRECISELY ON THE DRIVERS SIDE DOOR THAT CAUSED CATASTROPHIC AND PERMANENT BRAIN DAMAGE. THE CONSUMERS LAWYER SUGGESTED THAT GM ISSUE A RECALL FOR THE DEFECTIVE SIDE AIRBAG SENSOR. *JB

    Source: CONSUMER LETTER
  • 2002 GMC ENVOY
    - WEXFORD, PA

    GAS TANK LEAK AT FILLER NECK TUBE CAUSED FUEL LEAK. NO FIRE OR DAMAGE OCCURRED. REPAIRED REQUIRED REPLACEMENT OF THE ENTIRE FUEL TANK. IT IS NOTEWORTHY, THAT THE REPLACEMENT TANK IS REINFORCED AT THE FILLER NECK TUBE. *TR

    Source: NHTSA WEB SITE