2002 GMC ENVOY Complaints

View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 GMC ENVOY
    - FORESTVILLE, MD

    2002 GMC ENVOY WITH SEVERAL RECALLS AND REPAIRS. CONSUMER STATES THAT THE DEALER SAID THE ONLY RECALL ON HER VEHICLE WAS FOR THE INSTRUMENT PANEL. MECHANIC STATED THE WARRANTY EXPIRED AND SHE WOULD HAVE TO PAY FOR THE RECALL REPAIR. *KB RECALL # 03V096000. *JB

    Source: CONSUMER LETTER
  • 2002 GMC ENVOY XL
    - KIMBERLY, WV

    TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. WHILE DRIVING 70 MPH, SMOKE APPEARED FROM THE VENTS ON THE DASHBOARD. THE CONTACT STOPPED THE VEHICLE AND CALLED THE POLICE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE PANEL CLUSTER GAUGE MELTED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - SAGINAW, TX

    56,779 MILE AND TRANSMISSION FAILED ON MY 2002 ENVOY. DEALER TOLD ME THEY HAD NEVER SAW THIS HAPPEN. WE HAD JUST MADE A 2300 MILE TRIP TO THE 'NO MAN LAND' OF COLORADO. THE NEXT DAY MY WIFE CAME TO A STOP SIGN, SAID THE CAR MADE A WEIRD NOISE AND WOULD NOT GO. NO REVERSE OR DRIVE BUT CRIPPLED IT HOME IN LOW. WAS VERY SURPRISED THAT THE GM DEALER WOULD NOT BACK THE TRANSMISSION. $2,903.94 TO REPLACE WITH A 1 YEAR GUARANTEE WHICH IS ABOUT UP AND I REFUSE TO DRIVE ON A LONG TRIP AGAIN IN THIS AUTO. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - CINCINNATI, OH

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. UPON ENTERING THE VEHICLE, THE CONTACT SMELLED AN EGG ODOR AND DETECTED FUMES ALONG WITH A BURNING SMELL. THE CONTACT DID NOT DRIVE THE VEHICLE. THREE WEEKS LATER, THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED THAT THE FRONT DOOR MULTI-FUNCTION SWITCH BURNED, MELTED, AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/16/08 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - CINCINNATI, OH

    I WAS DRIVING ALONG INTERSTATE 75 AT NIGHT WITH MY 3 YEAR OLD, 16 YEAR OLD, AND 18 YEAR OLD NEPHEW RETURNING TO COLLEGE AFTER WINTER BREAK ON JAN. 2,003. WE WERE LEFT STRANDED ON THE SIDE OF THE HIGHWAY, AFTER WE ALMOST WRECKED. THE GEARS WERE JUMPING BACK AND FORTH FROM 2 WHEEL TO WHEEL DRIVE. I TOOK TO A LOCAL GM DEALER AND THEY TOLD ME THAT IT WOULD COSTS ME 2500 TO REPAIR-THE PROBLEM THE FRONT DIFFERENTIAL. I CONTACTED THE 1800 GM SERVICE LINE AND THEY SAID THAT THEY WOULD NOT BE ASSISTING WITH REPAIRS DUE TO MILEAGE. I ASKED AROUND AT DIFFERENT AUTO REPAIR AND TRANSMISSION SHOPS AND THEY SAID THAT GM KNOWS THEY HAVE A PROBLEM WITH THE DIFFERENTIAL IN ENVOYS, TRAILBLAZERS, AND ISUZUS. EVEN IF THE PROBLEM GETS FIXED, IM TOLD THERE IS NO GUARANTEE THAT THE PROBLEM WILL NOT HAPPEN AGAIN UNTIL GM ADDRESSES THE ACTUAL PROBLEM WITH THE DIFFERENTIALS. I BELIEVE MY GEAR PROBLEM CAUSED THE DIFFERENTIAL TO FAIL. MEANWHILE I AM STUCK WITH A CAR THAT I HAVE TO PAY FOR ANOTHER YEAR AND A HALF ON. IT IS REALLY AN INCONVENIENCE TO ME. I CANNOT AFFORD THE REPAIR, THE CAR SITS IN THE DRIVEWAY. IM BEHIND ON MY CAR PAYMENT, HAVING TO RENT A CAR TO DRIVE TO WORK. GM SHOULD BE HELD ACCOUNTABLE. OTHER PROBLEMS INCLUDE THE CLUTCH FAN GOING OUT, COSTING ME OVER $500 TO REPAIR ON MY OWN. GM REFUSED TO HELP. THIS WENT OUT AT 33,000, SHORTLY AFTER PURCHASE. I AM REALLY BURDENED RIGHT NOW AND DON'T KNOW WHAT TO DO. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY XL
    - RICHMOND, TX

    I WAS INVOLVED IN A ACCIDENT ON 2/21/08 AT 2:00PM THE ACCIDENT INVOLVED THREE CARS. I WAS DRIVING A 2002 GMC ENVOY 1ST CAR CROSSED THREE LANES OUT OF CONTROL I HIT THE CAR AND ANOTHER CAR HIT ME FROM BEHIND THE APPROXIMATE SPEED WAS 45 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY NOR DID MY SEATBELTS LOCK CAUSING ME GREAT BODILY INJURY BY HITTING THE STEERINGWHEEL AND FORCING MY LEGS UP UNDER THE DASHBOARD. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - MONSON, MA

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHEN THE CONTACT APPLIES THE BRAKES, THE FRONT END OF THE VEHICLE MAKES A RATTLING NOISE. THE DEALER STATED THAT THE CONTROL ARM BUSHING WAS THE CAUSE OF THE FAILURE AND REFERENCED NHTSA CAMPAIGN ID NUMBER 01V126000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 85,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - MARCELLUS, NY

    WE HAVE A 2002 GMC ENVOY WITH APPROX 77,000 MILES, THE TRUCK HAS STRONG SCENT OF FUEL IN THE GARAGE AND OUT DOORS. I UNDERSTAND THAT THE FUEL PUMP MODULE CORRODES AND IS COMMON PROBLEM ON THESE VEHICLES. I BELIEVE THAT GM SHOULD COVER THIS UNDER RECALL COULD HAVE SERIOUS FIRE. I BELIEVE IT IS AN ENGINEERING DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - MORGAN HILL, CA

    TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE MAKING A LEFT HAND TURN AT 5 MPH, THE VEHICLE MADE A WHINING NOISE AND CATAPULTED FORWARD. THE VEHICLE SHIFTED GEARS AND THE SPEED DECREASED. THE GEARS RETURNED TO NORMAL AND THE CONTACT WAS FINALLY ABLE TO PULL OVER. THE VEHICLE WAS TOWED. THE CONTACT STATED THAT THE REVERSE GEAR FAILED AND THE FIRST AND SECOND GEARS WERE BARELY FUNCTIONING. THE DEALER STATED THAT THE SUNSHELL IN THE TRANSMISSION NEEDED TO BE REPLACED IN THE TRANSFER CASE. THE PREVIOUS DAMAGES LED TO THE ENTIRE TRANSMISSION NEEDING TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 03V075000, 01V283000, AND 01V334000. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 63,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - SHOREWOOD, IL

    NORMAL DRIVING CONDITIONS. EXITING FROM PARKING LOT, HEARD LOUD BANG, CAR JERKED, CAME TO A COMPLETE STOP. LIMPED CAR HOME(1/2 MILE). UPON FURTHER INSPECTION 2002 GMC ENVOY HAD NO REVERSE GEAR. RESEARCHING ONLINE SHOWS 4L60E TRANSMISSION, REACTION SUNSHELL & REACTION SUNGEARS PREMATURELY FAIL DUE TO SUBSTANDARD PARTS. *TR

    Source: NHTSA WEB SITE