2008 GMC ENVOY Complaints

MICHELIN LTX M/S 245/65R17 TIRES - ALL FOUR TIRES INDICATING CRACKING ON TREAD SURFACE. NOTIFIED DEALER JULY 27, 2017. DEALER CONTACTED MICHELIN INDICATING 60% TREAD LIFE REMAINING, AND REQUESTED RESOLUTION UNDER WARRANTY. MICHELIN OFFERED NEW COMPARABLE TIRES AT COST TO ME WHICH WAS GREATER THEN WHAT I ORIGINALLY PAID FOR THE TIRES THAT LASTED ONLY 40% OF THEIR TREAD LIFE. SO UNFAIR!! MICHELIN IS EXTREMELY UNSCRUPULOUS.

WE HAVE A 2008 ENVOY. WE BOUGHT IT BRAND NEW IN 2008. THE IGNITION SWITCH HAS QUIT US 5 TIMES. WE USUALLY HAVE SOME WARNING. THE FIRST 3 TIMES , THE CHECK ENGINE LIGHT CAME ON BUT I COULD EVENTUALLY START THE CAR AND DRIVE IT TO A MECHANIC TO BE CHECKED OUT. THE 4TH TIME WE WERE HEADING OUT OF TOWN, CHECK ENGINE LIGHT CAME ON, MY HUSBAND PULLED OVER TO SIDE OF THE ROAD AND CAR QUIT. WOULD NOT START, HAD TO TOW IT TO MECHANIC. THIS LAST TIME, NO WARNING, JUST QUIT AS I WAS DRIVING HOME. I WAS ABLE TO GET IT STARTED AFTER SITTING IN THE MIDDLE OF THE STREET FOR 30 MINUTES OR SO, DROVE IT HOME, QUIT AGAIN AND HAD TO TOW IT TO MECHANIC. I AM AFRAID TO TAKE IT OUT ON THE HIGHWAY BY MYSELF. AFRAID THIS VEHICLE COULD CAUSE A WREAK, AND POSSIBLE KILL OR INJURE US OR OTHERS. THERE AREN'T VERY MANY MILES ON IT, SO IT IS NOT A WORN OUT VEHICLE.

I WAS DRIVING AT NIGHT AND MY LOW BEAM HEADLAMPS WENT OUT. THEY JUST WENT OFF. PANICKING, I PULLED OFF THE ROAD AND TRIED TURNING THEM OFF AND ON. TESTING, MY HIGH BEAMS WORKED, BUT MY LOWS WERE OFF. I TURNED THE CAR OFF AND WAITED A FEW MINUTES. ONCE TURNED BACK ON, MY LIGHTS WORKED. THIS THE FIRST TIME THIS HAPPENED, THIS HAS HAPPENED MULTIPLE TIMES AND THERE IS NO RHYME OR REASON AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I HAVE SEEN THIS SAME ISSUE WITH A YEAR EARLIER AND WONDER IF THE PROBLEM EXTENDS TO NEWER MODELS. THIS RECALL SHOULD BE EXTENDED TO 2008 AS IT APPEARS MY VEHICLE IS HAVING THE SAME ISSUES. I HAVE HAD DIAGNOSTICS AND REPLACED HEADLAMPS...THE PROBLEM PERSISTS.

I FILED A COMPLAINT WITH NHTSA, COMPLAINT 10923972, ON 11/3/2016 REFERENCING MY DIM LIGHTS SPONTANEOUSLY GOING OUT AT NIGHT DRIVING DOWN THE HIGHWAY. I HAD RESEARCHED THIS PROBLEM AND FOUND THERE WAS A RECALL BECAUSE OF THE HEADLAMP DRIVER MODULE FAILING, BUT MY 2008 GMC ENVOY WAS NOT INCLUDED. I RECEIVED A LETTER FROM GMC THE END OF MAY 2017 PROVIDING ADDITIONAL PROTECTION FOR THIS PROBLEM AND IT WAS WORDED "IF THIS CONDITION "OCCURS" ON YOUR 2008 GMC ENVOY WITHIN 12 YEARS OR 150,000 MILES THE CONDITION WOULD BE REPAIRED AT NO CHARGE." WHEN I RECEIVED THE MAY 2017 LETTER MY VEHICLE HAD 152,000 MILES ON IT BUT WHEN I FILED THE COMPLAINT IN NOVEMBER 2016 IT HAD 142,000 MILES ON IT. GMC REFUSED TO REPAIR MY VEHICLE UNDER THE ADDITIONAL PROTECTION BECAUSE OF CURRENT MILEAGE EVEN THOUGH I HAD PROOF THE CONDITION "OCCURRED" AT 142,000 MILES.

I RECEIVED A LETTER FROM GMC IN MAY STATING THERE MAY BE AN ISSUE WITH HEADLAMP DRIVER MODULE (HDM) WHERE THE LOW BEAM HEADLAMPS WILL NOT WORK. AT THE TIME, MY HEADLAMPS WERE WORKING PROPERLY, SO THE LETTER ADVISED ME TO NOT TAKE MY VEHICLE TO MY GMC DEALER. HOWEVER, TWO DAYS AGO MY HEADLAMPS DID NOT WORK AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS CAUSED A SEVERE SAFETY ISSUE AS I COULD NOT SEE THE ROAD CLEARLY. I TOOK MY VEHICLE AND THE LETTER I RECEIVED TO MY GMC DEALER. THEY ADVISED ME THAT GMC WOULD NOT PAY TO FIX THE HEADLAMP PROBLEM AS I HAD MORE THAN 150,000 MILES IN A SITUATION WHERE CUSTOMER SAFETY IS INVOLVED, I BELIEVE GMC SHOULD PAY FOR THE REPAIRS. I HAD TO PAY FOR THE REPAIRS OUT-OF-POCKET. I STRONGLY BELIEVE THAT THIS SHOULD BE A SAFETY RECALL NOTICE INITIATED BY THE MANUFACTURER TO CORRECT THIS ISSUE. WE SHOULD NOT HAVE TO WAIT FOR MULTIPLE ACCIDENTS AND TRAFFIC FATALITIES TO PROMPT A RECALL FOR AN IMPORTANT SAFETY FEATURE ON A VEHICLE.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHEN THE CONTACT STARTED THE VEHICLE, THE LOW BEAM HEADLIGHTS DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME USING THE HIGH BEAMS. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

I WAS INVOLVED IN A HEAD ON COLLISION IN WHICH MY VEHICLE STRUCK TWO VEHICLES. THE FIRST VEHICLE MADE AN ILLEGAL LEFT HAND TURN IN FRONT OF MY VEHICLE AT A LIGHTED INTERSECTION. I WAS TRAVELING AT AN APPROXIMATE SPEED OF 50MPH ON A HIGHWAY INTERSECTION (POSTED SPEED LIMIT 55MPH). THE FRONT DRIVER'S SIDE OF MY VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE FIRST VEHICLE (BLACK SEDAN PICTURED). MY VEHICLE CONTINUED TO STRIKE A SECOND VEHICLE (PICKUP IN PICTURE) THAT WAS STOPPED AT THE RED LIGHT OF THE CROSS STREET. MY SIDE AIRBAGS DEPLOYED WHILE THE FRONT AIRBAG DID NOT DEPLOY. SHOULD THE FRONT AIRBAG HAVE DEPLOYED? THERE WERE NO SERIOUS INJURIES, WHICH I AM GRATEFUL FOR, BUT I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO SOMEONE ELSE. CRASH REPORT NUMBER 87-0070-87 IN WOOD COUNTY OHIO.

PASSENGER FRONT SEAT BELT DOES NOT WORK PROPERLY AFTER ATTACHING TO PROPER SEAT CONNECTOR SEAT BELT LOCKS UP AND NO FORWARD MOVEMENT IS ALLOWED IN NON EMERGENCY SITUATIONS. SEAT BELT MUST BE DETACHED AS IT IS IN A LOCKED POSITION. UPON UNLOCKING BELT RETURNS TO NORMAL ACTION. BELT MUST BE RECONNECTED AND POSITIONING MUST BE RETRIED SOMETIMES REQUIRING DISCONNECTION YET AGAIN. BELT WAS REPLACED AT OWNERS COST. REPLACEMENT BELT HAS THE SAME ISSUES BUT NOT AS FREQUENTLY AS ORIGINAL BELT. TOTAL COST TO OWNER APPROX. 500.00 AND NOT MUCH IMPROVEMENT IF ANY. I FEEL THIS CAN BE A SAFETY CONCERN ISSUE. VEHICLE CAN BE STATIONARY OR MOVING MAKES NO DIFFERENCE. *TR

TL* THE CONTACT OWNS A 2008 GMC ENVOY. ON SEVERAL OCCASIONS WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

WHILE OPERATING THE 2008 GMC ENVOY ON AN INTERSTATE I OBSERVED WHAT APPEARED TO BE A LACK OF LIGHT WHEN THE LOW BEAM HEADLIGHTS WERE TURNED ON. I DROVE TO A REST AREA AND CONFIRMED THAT THE LOW BEAM HEADLIGHTS WERE INOPERATIVE. THE BULBS WERE REMOVED AND BOTH BULB FILAMENTS APPEARED INTACT. FUSES, BREAKERS AND RELAYS WERE CHECKED FOR SECURE SEATING. THE HIGH BEAM HEADLIGHTS WERE OPERATIVE AND ALL OTHER LIGHTS FUNCTIONED. I AM AWARE OF DOCUMENTATION THAT COVERS THE ISSUE BUT ONLY UP TO THE 2007 MODEL YEAR. THERE ARE OTHER COMPLAINTS ON FILE DESCRIBING SIMILAR ISSUES. THE UNSAFE CONDITION THAT RESULTED WAS THE ABSENCE OF FORWARD LIGHTING WHILE OPERATING A MOTOR VEHICLE DURING TIMES THAT LIGHTING SHOULD BE USED. IT IS MY BELIEF THAT A SOLID STATE RELAY, DELCO PART NUMBER 15016745, IN THE #46 POSITION IN THE ENGINE COMPARTMENT FUSE PANEL, IS APPARENTLY THE CAUSE OF THE LIGHTING FAILURE. NO INJURIES, OR DAMAGES RESULTED FROM THE IN OPERATIVE LOW BEAM HEADLIGHT ISSUE.