2002 GMC ENVOY Complaints

MANUFACTURE KNEW OF INFERIOR COMPONENTS WITHIN MY VEHICLES TRANSMISSION AND DID NOT ISSUE A RECALL. EXISTING SERVICE BULLETIN #00-07-30-022C DATED DEC 10, 2004 (WITHIN MY WARRANTY PERIOD) INDICATES SAME ISSUE I EXPERIENCED IN MY VEHICLE ON 10/23/2007. BULLETIN TITLE STATES REPLACE REACTION SUN SHELL WITH MORE ROBUST HEAT TREATED PARTS". THIS WAS KNOWN WHILE MY VEHICLE WAS STILL UNDER WARRANTY. FAILURE HAPPENED AFTER STANDARD WARRANTY EXPIRED. *TR

2002 GMC ENVOY BEGAN TO EMIT OVERWHELMING ODORS. THE INTERIOR OF THE CAR AND EXTERIOR OF THE CAR SMELLS STRONGLY OF LEAKING FUEL. THE VEHICLE MUST BE PARKED IN MY DRIVEWAY TO PREVENT VAPORS FROM ACCUMULATING IN MY GARAGE AND SEEPING INTO MY HOME. THE LEAKING ODORS INTO THE GARAGE AND HOUSE HAVE CAUSED ME TO HAVE SEVERE HEADACHES. THE CAPTURED VAPORS IN MY GARAGE PRESENTED A SEVERE FIRE HAZARD. I TOOK MY VEHICLE TO A LOCAL MECHANIC WHO REPORTED TO ME THAT THE FUEL PUMP ASSEMBLY ON TOP OF THE FUEL TANK WAS LEAKING DUE TO CORROSION ON SEVERAL OF THE TUBES THAT TRANSPORT FUEL. HE STATED THIS IS AVERY COMMON PROBLEM ON THE GMC ENVOYS AND THAT HE HAS REPAIRED MANY OF THEM FOR THE SAME PROBLEM. *TR

NOTICED THE SMELL OF GAS. TOOK TO DEALER WHERE PURCHASED. FUEL PUMP WAS FINE, BUT THE TUBE HAD CORRODED. EXTENDED WARRANTY PURCHASED WILL NOT COVER THIS BECAUSE THE PUMP DID NOT FAIL. FAILURE WAS DUE TO CORROSION. THE VEHICLE IS ONLY 5 YEARS OLD! COST ESTIMATE IS OVER $600.00 TO FIX. HAVE TO REPLACE PUMP ALSO. WHEN REPAIRED, I WILL ASK FOR THE OLD PART. THIS VEHICLE HAS BEEN IN SHOP FOR REPAIRS MORE THAN ANY ONE I HAVE EVER OWNED. (FRONT WHEEL BEARINGS WENT AT ABOUT THE SAME TIME, BUT WERE COVERED UNDER THE WARRANTY). *JB

SUN SHELL REPLACEMENT ON 2002 ENVOY XL. WE HAD THE SAME PROBLEM WITH THIS DEFECTIVE COMPONENT. I WORKED FOR GM AND HAD NO PROBLEMS HAVING THIS DEFECTIVE COMPONENT REPLACED AT 100% DEALER CHARGE. WE PAID $0.000 (NOTHING) GM KNEW THEY HAD PROBLEMS AND DIDN'T' CORRECT THE PROBLEM. OURS FAILED 20 MINUTES AFTER HAVING A TRANSMISSION FLUSH/SERVICE WITH ONLY 35K MILES ON OUR 2002 VEHICLE. I WOULD FIGHT WITH THE DEALER. THERE ARE SERVICE BULLETINS OUT THERE REGARDING THE FAILURE AND REPLACEMENT OF THIS COMPONENT. OURS FAILED WHEN MY SPOUSE TRIED TO ENGAGE THE GEAR INTO REVERSE. GOOD THING THIS DIDN'T' HAPPEN IN AN EMERGENCY SITUATION WHERE SHE NEEDED TO GET OUT OF A BAD SITUATION QUICKLY. THE LOCAL DEALER PAID FOR OUR THIS SHOULD BE THE SAME FOR ALL DEALERS ACROSS THE NATION AS LONG AS IT'S AN APPLE TO APPLE COMPARISON. OWNERS IN ONE STATE SHOULD BE AFFORDED THE SAME REPLACEMENT POLICY AND PRICING AS OWNERS IN OTHER STATES. THE MANUFACTURER AND DEALERS SHOULD TREAT EVERYONE FAIRLY. *JB

WHEN HAVING MY 02' ENVOY SERVICED AND STATE INSPECTION BY MY GMC DEALER THE SERVICE MANAGER CALLED AND TOLD ME, I WOULD NEED TO R/R MY FRONT ROTORS. THE PADS WERE HALF WORN BUT THE ROTORS SMOOTH SURFACE DID NOT EXIST. IT LOOKED LIKE THEY WERE NOT MACHINED THOROUGHLY. SER. MGR THOUGHT I LIVED NEAR THE SHORE, STATING SALT WATER WOULD USUALLY CAUSES THIS. I DO NOT LIVE NEAR THE SHORE AND DO NOT GO THE BEACH. I DRIVE THIS VEHICLE TO AND FROM WORK ALL HIGHWAY DRIVING. MY VEHICLE HAS 41225 MI AND HAS ALWAYS BEEN SERVICED BY GM. I HAVE OWNED GM VEHICLES FOR 38 YRS AND THE CARS WITH ROTORS NEVER LOOKED LIKE THIS. THIS LOOKS LIKE A MANUFACTURING IMPERFECTION. FROM REVIEWING THE ODI LIST FOR THIS VEHICLE, OTHERS HAVE ALSO DOCUMENTED SIMILAR COMPLAINTS. IF I DID NOT BRING THE VEHICLE IN FOR THE STATE INSPECTION I WOULD NEVER HAVE KNOW THIS DEFECT EXISTED. THIS GAVE ME NEITHER WARNING IN BRAKING, STABILITY NOR SQUEALING/TICKING FROM EARLY WARNING SYSTEM. I SHOULD HAD ASKED FOR OLD ROTORS OR TAKEN A PICTURE. FRONT ROTORS AND PADS REPLACED AT MY EXPENSE. *TR

A COUPLE OF MONTHS AGO I TOOK MY VEHICLE IN FOR SEVERAL COMPLAINTS AND A REPAIR UNDER WARRANTY. I EXPLAINED TO THE DEALER THE LOUD FAN NOISE, LOSS OF POWER DURING THIS NOISE, WHICH HAPPENED OCCASIONALLY UPON START UP AND DISAPPEARED AFTER A MILE OR TWO OF TRAVEL. AT THIS TIME I WAS TOLD THEY COULD NOT LOCATE THE PROBLEM. NOW THE NOISE IS CONSTANT. I HAD A MECHANIC DRIVE IT DURING THIS NOISE AND HE INDICATED IT WAS A FAILED CLUTCH FAN. IN MY RESEARCH TO FIND A TSB (AKA TECHNICAL SERVICE BULLETIN) RELATED TO MY ISSUE, I WAS ABLE TO FIND SUCH A BULLETIN, AMONGST MANY CUSTOMER COMPLAINTS WITH THE SAME ISSUE. *JB

TRANSMISSION SUN GEAR FAILURE ON MY 2002 GMC ENVOY AT 56,000 K. GM IS ONLY PICKING UP 50% OF THE $1747.00 BILL.

I HAVE A 2002 GMC ENVOY THAT IS APPARENTLY EXPERIENCING A FUEL VAPOR LEAK. I TOOK IT OT THE DEALER (FRANKLIN GMC, TN) AND HE SAID IT WAS A KNOWN PROBLEM; HOWEVER, GMC HAS NOT INITIATED A RECALL PROCESS. HE TOLD ME I COULD EITHER WAIT FOR A POSSIBLE RECALL OR PAY $900 TO HAVE THE ENTIRE FUEL TANK REPLACED. I ASKED HIM IF HE FELT ANY REPSONSIBILITY FOR NOTIFYING ME OF THE KNOWN PROBLEM AND NOT REMEDYING THE SOLUTION AND HE SAID IT WOULD HAVE TO BE APPROVED BY GMC. OBVIOUSLY GMC HAS TAKEN THE POSITION THAT THEY WOULD RATHER PAY LAWSUITS INSTEAD OF CORRECTING THE PROBLEM. SAD! *TR

AIR CONDITIONER COOLING BECOMES INTERMITTENT. GM DEALER COMMENTED THAT THEY HAVE BEEN HAVING A NUMBER CUSTOMER COMPLAINTS ABOUT THIS ISSUE AND HAVE BEEN HAVING OF " A LOT" OF PROBLEMS WITH THE FAN RELAY SENSOR AND THE COOLING FAN CLUTCH. REPAIR CALLS FOR REPLACEMENT OF ENTIRE FAN ASSEMBLY AND SENSOR/SWITCH. COST OF REPAIR APPROX $1,000. *TR

HEADLIGHTS, LOWER BEAM LAMP SOCKET KEEPS BURNING OUT. HAS DONE THIS SINCE PURCHASE IN 2003. TAIL LIGHTS DID SAME THING AND REPLACED ASSEMBLY UNDER WARRANTY. DANGEROUS TO DRIVE AT NIGHT BECAUSE YOU DON'T KNOW WHEN THEY ARE GOING TO BURNOUT. HAS HAPPENED FOUR TO FIVE TIMES. *TR