2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- CHICAGO, IL
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT HEARD A LOUD, SQUEAKY NOISE WHEN SHE APPLIED THE BRAKES AT 25 MPH. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE CONTROL ARM. THE DEALER ALSO STATED THAT THE COMPONENT WAS RECALLED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 83,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- COLUMBUS, IN
DRIVERS SIDE BRAKE LIGHT CONTINUES TO LOOSEN OR BURN OUT. WE HAVE REPLACED MULTIPLE TIMES WITHIN THE LAST YEAR AND WITHIN A MONTH THE LIGHT DOES NOT WORK AGAIN. THERE WAS A SIMILAR RECALL, 04V527000, ON XL MODELS, BUT GMC STATES THIS DID NOT AFFECT MY MODEL. THE RECALL SHOULD BE OPENED AGAIN AND BE EXTENDED TO ALL ENVOY, AS I SEE MANY ON THE ROAD WITH THE LEFT BRAKE/TAIL LIGHT OUT.
Source: NHTSA WEB SITE -
2002 GMC ENVOY- MOUNT AIRY, MD
MY ENVOY WAS PUT INTO PARK WHEN I WENT TO LOCK THE FRONT DOOR. WHEN I GOT OUT OF THE CAR AND TOOK TWO STEPS, IT SLIPPED OUT OF GEAR AND WENT ROLLING DOWN (VERY SLIGHT GRADE) THE DRIVEWAY IN REVERSE. I JUMPED IN TO TRY AND STOP IT BEFORE HITTING NEIGHBORS CARS. I GRABBED THE STEERING WHEEL TO PULL MYSELF IN, WHICH MADE THE ENVOY TURN TO MISS ON CAR, THEN IT THREW ME OUT, ALMOST RUNNING OVER BOTH OF MY LEGS WITH THE FRONT WHEEL. IT THEN PROCEEDED TO HIT A SATELLITE DISH, AND AIR CONDITIONING UNIT (WHICH ALL BUT RIPPED THE DOOR OFF THE HINGES.) IT THEN FINALLY STOPPED AFTER RUNNING THROUGH A FENCE AND IT RESTED WITH ONE WHEEL IN THE AIR ON A MOUND OF DIRT. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- BAYONNE, NJ
2002 GMC ENVOY HAS A LOWER ENGINE NOISE. UNDER EXTENDED WARRANTY, ADJUSTER IS HOLDING UP REPAIR FOR OVER TWO WEEKS. VEHICLE HAS HAD REGULAR OIL CHANGES. VEHICLE HAS ONLY 57,800 MILES. WAS RECALLED FOR PMC VALVE AND HAD TRANS PROBLEM BRAND NEW. TOTALLY DISGUSTED WITH THIS TRUCK.
Source: NHTSA WEB SITE -
2002 GMC ENVOY- EAST STROUDSBURG, PA
ALREADY REPLACED THE FAN CLUTCH AT 39000 MILES. IT COST ME CLOSE TO $800, $300+ FOR THE NEW FAN , AND $400+ FOR LABOR. THE DEALER INSTALLED THE NEW COMPUTER SOFTWARE. NOW AT 42700 MILES THE FAN CLUTCH, THE THERMOSTAT BROKEN. THE BAD NEWS, I SHIPPED THIS ENVOY TO THE DOMINICAN REPUBLIC , ALREADY TALKING TO THE LOCAL DEALER. MY QUESTION TO ALL WAS, IN OBSERVATION OF ALL THE FAN CLUTCH PROBLEMS, DID THIS REQUIRE A RECALL. NOW , THAT I KNEW ABOUT SO MANY PEOPLE HAVING THIS PROBLEM, EITHER THE DEALER AND GMC REFUND ME FOR THE FIRST FAN CLUTCH AND REPAIR OR REPLACE WITH CURRENT ONE, OR I WILL DEFINITELY SUE THEM. HAS ANYONE TAKEN THIS ACTION? *AK
Source: NHTSA WEB SITE -
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2002 GMC ENVOY XL- BLOOMFIELD, NJ
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- HUNTINGTON, IN
I OWN A 2002 GMC ENVOY AND BRAKE LIGHTS JUST QUIT I CHECKED BULBS,FUSES AND CHANGED BRAKE SWITCH THEY STILL DO NOT WORK. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- MIDLONTHIAN, TX
TL* THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED AND THE VEHICLE SMELLED OF GASOLINE. THE DEALER DIAGNOSED THE FAILURE AS NEEDING A NEW FUEL TANK ON THREE SEPARATE OCCASIONS. THE CONTACT HAS THE REPAIR INVOICES. THE CURRENT MILEAGE IS 150,000, AND FAILURE MILEAGE WAS 16,742.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- TORRINGTON, CT
THE VEHICLE HAD A FLAT TIRE. WHEN TRYING TO LOWER THE SPARE ACCORDING TO THE INSTRUCTIONS THE SPARE WOULD NOT DROP DOWN. THE CAR NEEDED TO BE BROUGHT TO A CHEVROLET DEALERSHIP, WHO CHARGED $350 TO REPLACE THE SPARE TIRE MECHANISM BECAUSE IT WAS BROKE DUE TO ROAD WATER, DIRT, SALT DETERIORATING IT OVER TIME.*AK
Source: NHTSA WEB SITE -
2002 GMC ENVOY- SAINT MARYS, PA
2002 GMC ENVOY FUEL SMELL. TOOK TO 2 DIFFERENT GM DEALERS BEFORE PROBLEM WAS FOUND. THE 2ND GM DEALER FOUND IT TO BE THE FUEL PUMP MODULE WHICH WAS RUSTED AND LEAKING GAS. GM WOULD NOT STAND BEHIND THIS PROBLEM AS SHE WAS THE SECOND OWNER. THE PROBLEM IS THE WAY METAL FUEL PUMP MODULE SITS IN THE RECESSED PORTION MIDDLE OF THE PLASTIC FUEL TANK INVITES MOISTURE, RUST , SALT, CORROSION ETC. REPLACED AT OUR EXPENSE OF $520.00 THIS IS A DESIGN PROBLEM. *JB
Source: NHTSA WEB SITE