2002 GMC ENVOY Complaints

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT BUMPER BOUNCED UP AND DOWN, AND FRACTURED THE PLASTIC MOLDING. AFTERWARDS, A RATTLING NOISE CAME FROM THE BUMPER. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS THE WAY THE BUMPER WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM

I DRIVE A 2002 GMC ENVOY AND FOR THE LAST 2&1/2 YEARS DURING THE SUMMER, I USUALLY NOTICE THAT THE FAN SEEMS TO RUN VERY FREQUENTLY. AFTER A FEW MINUTES IT USUALLY STOPS AND I DON'T THINK ABOUT IT AGAIN UNTIL WE RESTART IT. WE'VE TAKEN IT TO TWO DIFFERENT DEALERSHIPS INCLUDING THE ONE WE PURCHASED IT FROM AND THEY TELL US THERE IS NOTHING WRONG WITH THE CAR-IT'S JUST HOT OUTSIDE AND THE ENGINE NEEDS TO BE COOLED BY THE FAN SO IT RUNS LONGER AND LOUDER. TODAY, I TOOK IT IN BECAUSE IT WOULD NOT QUIT RUNNING AND MY CHECK ENGINE LIGHT CAME ON. THEY WANT $700 TO FIX THE FAN CLUTCH WHICH WE'VE BEEN TRYING TO TELL THEM WASN'T OPERATING CORRECTLY THIS WHOLE TIME. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A STRONG ODOR OF GASOLINE WAS PRESENT. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE FILLER PIPE NECK, ATTACHED TO THE STORAGE TANK, LEAKED WHEN THE TANK WAS FILLED WITH GASOLINE. THE MANUFACTURER WAS ALERTED. UPDATED 10/25/2006 - *NM

DT*: THE CONTACT STATED THE REAR HATCH WINDOW OPENED ON ITS OWN INTERMITTENTLY. THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM. ALSO, THE REAR PASSENGER DOOR WOULD NOT OPERATE INTERMITTENTLY FROM THE OUTSIDE. THE DEALERSHIP ADJUSTED THE STRIKER AND CLEANED THE DOOR JAM, BUT THE PROBLEM PERSISTED.

THE GMC ENVOY XLT EXPERIENCES A TOTAL LOSS OF POWER UNDER THE FOLLOWING CONDITIONS. WHEN THE FUEL TANK IS AT OR BELOW A QUARTER TANK OF GAS THE VEHICLE'S GAS PEDAL BECOMES INOPERABLE AND THE FORWARD VELOCITY IS LOST TO THE POINT THAT IF YOU ARE IN TRAFFIC THE VEHICLE WILL IMMEDIATELY BEGAN TO SLOW DOWN RESULTING IN A COMPLETELY HAZARDOUS AND UNSAFE SITUATION WHERE THE DRIVER HAS NO CHOICE BUT TO PULL OFF THE ROAD OR BE REAR ENDED. THIS HAS OCCURRED ON SEVERAL OCCASIONS ONLY UNDER THE CONDITIONS DESCRIBED ABOVE. SEVERAL GMC ENVOY XLT OWNERS HAVE EXPRESSED THE SAME SITUATION. THIS HAS BEEN REPORTED TO GMC IN 2005 BUT IT APPEARS THAT THE PROBLEM IS KNOWN BUT THEY AREN'T ACCEPTING RESPONSIBILITY AS A MANUFACTURER. POSSIBLE INDICATORS MAY BE THE FUEL PUMP ASSEMBLY, FUEL PRESSURE REGULATOR, OR SOME OTHER VITAL COMPONET IN THE FUEL SYSTEM. I AM SURE GM KNOWS. *JB

WHILE FILLING MY 2002 GMC ENVOY, I OBSERVED GAS POURING OUT OF THE TOP OF THE TANK DOWN OVER THE REAR AXLE AND NEAR THE TAILPIPE. I NOTICED THIS BECAUSE THE GAS PUMP DID NOT SHUT OFF AT THE APPROPRIATE LEVEL. I CALLED GMC AND REPORTED IT. THEY WERE AT FIRST RELUCTANT TO GIVE ME THE AGENCY I COULD REPORT THIS TOO BUT AFTER SPEAKING TO A SUPERVISOR THEY FINALLY TOLD ME I COULD REPORT THE POSSIBLE DEFECT TO THE NHTSA. *NM

I OWN A 2002 GMC ENVOY WITH 49,000 MILES. THE TRANSMISSION FAILED, DID NOT WANT TO SHIFT FROM FIRST, THEN NO REVERSE WHEN I LEFT THE DESTINATION. HAD TOWED TO DEALER. SERVICE MANAGER STATED SHE HAD A HUNCH WHAT IT WAS BUT HAD TO GET IT IN THE SHOP FIRST. SURE ENOUGH, THE SUN SHELL FAILED AND THE TRANSMISSION HAS TO BE REPLACED. CALLED GM CUSTOMER SERVICE IN AN ATTEMPT TO GET THEM TO FIX IT AT THERE EXPENSE SINCE THIS IS AN REGULAR OCCURRENCE WITH THERE TRUCKS. HAVE NOT HEARD BACK AS OF YET. SEEN MANY MANY MANY POSTS AROUND THE INTERNET ABOUT THIS VERY PROBLEM. THIS SHOULD BE LOOKED INTO. *NM

LAST YEAR (2005) THE CLUTCH FAN LOCKED UP AND STAYED LOCKED UP UNTIL WE TOOK IT TO A GM DEALER. THEY SAID THERE WAS A BULLETIN ON THIS AND THE PCM NEEDED TO BE RE-PROGRAMMED. THAT SOLVED THE PROBLEM. THE VEHICLE LOOSES POWER, WON,T SHIFT PROPERLY AND THIS HAPPENS WITHOUT NOTICE. ONE MINUTE IT'S FINE AND THEN IT'S NOT. NOW ONE YEAR LATER THE SAME PROBLEM HAS OCCURRED. THIS IS RIDICULOUS!! I NOW HAVE TO TAKE IT TO A DEALER AND PAY TO HAVE IT RE-PROGRAMMED. IF THIS IS A CONTINUING PROBLEM, I DON'T UNDERSTAND WHY GM CAN'T JUST REPLACE THE CHIP THAT HOLDS THE CODE, AND BE DONE WITH IT. *NM

DT*: THE CONTACT STATED THE VEHICLE HAD A PREMATURE FAILURE OF THE FUEL TANK ASSEMBLY. THE TOP OF THE GAS TANK ASSEMBLY RUSTED OUT CAUSING A FUEL LEAK WHICH INCREASED THE PROBABILITY OF A FIRE. UPDATED 9/15/2006 - THE CONSUMER SAW THE FUEL LEAKING FROM THE VEHICLE AT A RATE OF 1-3 DROPS PER SECOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FUEL SENDING UNIT HARDWARE WAS SEVERELY RUSTED AND CORRODED. THE ENTIRE ASSEMBLY HAD TO BE REPLACED. *NM

MY 2002 ENVOY HAS STALLED 3 TIMES NOW WHILE TRAVELING ON THE HIGHWAY. EACH TIME THE ENGINE QUITS AND WILL NOT RESTART UNTIL DISCONNECTING AND RE-CONNECTING THE BATTERY. SINCE THIS LAST TIME THE CAR DISPLAYS ABS LIGHT AND SPEEDOMETER DOES NOT WORK EVEN AFTER DISCONNECTING BATTERY. DEALER SAYS I HAVE TO REPLACE A COMPUTER NOW. SOUNDS LIKE RECALL 04V289000 BUT MY VIN IS NOT INCLUDED IN THAT RECALL. *JB