2002 GMC ENVOY Complaints

HAVE A 2002 GMC ENVOY, BOUGHT NEW. 8 RECALLS, BALL JOINT AND SPEAKER FAILURES. AT 32000. MILES, THE TRANSMISSION FAILED. DEALER DIAGNOSED WITH SUN-SHELL GEAR PROBLEM, THAT WAS ADDRESSED BY A GM REPAIR BULLETIN. AT 37000. TRANSMISSION FAILED AGAIN. DEALER ADVISED THE ENTIRE TRANSMISSION NEEDED REPLACEMENT, BUT IT WAS NOT RELATED TO HIS OCT. 05 REPAIR. CONTACTED GM CUSTOMER SERVICE, HAVE A FILE NUMBER, BUT HAVE NOT HEARD FROM ANYONE IN 2 WEEKS. THEY ADVISE THAT THE GM AREA REPRESENTATIVE HAS NOT CALLED ANYONE BACK, EITHER THE DEALER OR GM CS. ?? ASKED TO CONTACT HIM MYSELF AND WAS TOLD I COULD NOT DO THAT. ASKED WHERE I COULD CONTACT CEO RICK WAGONER AND WAS TOLD THAT NO ONE CAN GIVE OUT THAT INFO. A BUNKER IN COLARADO MAYBE? *NM

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, THE SUN SHELL GEAR FRACTURED INSIDE THE TRANSMISSION SUDDENLY, CAUSING THE TRANSMISSION TO LOSE REVERSE, SECOND AND FOURTH GEARS. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALERSHIP. REPAIRS HAVE BEEN MADE TO THE VEHICLE.

WENT TO BACK OUT OF NEIGHBOR'S DRIVEWAY & THERE WAS NO REVERSE GEAR; JUST LIKE IT WAS IN NEUTRAL. AFTER PUSHING THE GMC ENVOY OUT OF DRIVEWAY, IT WOULD GO FORWARD, BUT WAS VERY "STRAINED" TO GET INTO GEAR. I AM THE OWNER OF HIS ENVOY SINCE IT WAS NEW; IT HAS ONLY HIGHWAY MILES; HAS ALWAYS BEEN SERVICED BY THE DEALER FROM WHICH IT WAS PURCHASED. *JB

SEVERE LOSS OF ENGINE POWER, LOUD NOISES FROM ENGINE AND POOR SHIFTING AND VERY POOR ACCELERATION. *NM

1) PERIODIC LOUD, BUT NOT SUSTAINED, ENGINE FAN ROARING NOISE FOR 1-2 YEARS. 2) NOISE FINALLY WOULD NOT STOP AND WAS DIAGNOSED AS SEIZED FAN CLUTCH, AFTER WARRANTY EXPIRATION. 3) REPLACEMENT OF COOLING FAN CLUTCH AT A COST OF $630.16 ON A VEHICLE WITH ONLY 37,188 MILES. *JB

CONTINUED ELECTRICAL PROBLEMS WITH 2002 GMC ENVOY. SUCH AS ON-STAR TELEPHONE ALONG WITH RADIO/CD PLAYER, ALL FOUR DOORS FAILING TO LOCK OR OPEN INCLUDING THE BACK HATCH. SERVICE AIR BAG LIGHT AND ENGINE CHECK LIGHTS COMING ON. REPROGRAM ENGINE/TRANSMISSION MODULE, ALSO TELEPHONE ANTENNA REPLACED, SHORT IN WIRING LOCATED DUE TO RUBBING/PINCHING DURING CONSTRUCTION, REPLACED WIRING HARNESS. HUNDREDS OF DOLLARS REQUIRED TO IDENTIFY SHORT IN WIRING. TRANSMISSION OPERATES SLUGGISH UNTIL WARMED-UP VEHICLE FEELS AS IF THE BRAKES ARE ON UNTIL IT HAS MOVED SEVERAL BLOCKS. *NM

IN REGARD TO MY PRIOR COMPLAINT I NOTICE THAT MY HINGES HOLDING MY TAILGATE ON WERE RUSTED ABOUT A MONTH AFTER I PURCHASE MY TRUCK, AND TOOK IT THE DEALER SERVICE SHOP. I WAS TOLD THAT THE HINGES WERE NOT COVERED UNDER THE CERTIFIED WARRANTY,ALTHOUGH ACCORDING TO THE CERTIFIED CAR AND TRUCK WARRANTY IT SHOULD HAVE BEEN NOTICE DURING THE BUMPER TO BUMPER INSPECTION BEFORE SELLING THE TRUCK. I CAN'T REMEMBER THE EXACT DAY I TOOK IT IN I BELIEVE IT WAS NEAR THE END OF THE MONTH. *NM

I PURCHASE A 2002 GMC ENVOY 06/05 ,AND ABOUT 1 MONTH AGO I HEARD A LOUD NOISE WHEN I WENT TO OPEN MY TAIL HATCH AFTER NOTICING MY PASSENGER SIDE BRAKE LIGHT WAS OUT. I TALK TO THE DEALER ABOUT THIS AND WAS TOLD BY THE BODY SHOP MANAGER THAT THE FLAP OVER THE HATCH WAS SUPPOSE TO LOOK LIKE THAT THERE IS A VERY NOTICEABLE GAP,HE THEN SAID THAT IT PROBABLY HAD BEEN FIXED BEFORE. AND DURING A LATER CONVERSATION WITH HIM HE SAID THAT IT WAS NATURAL WEAR AND TEAR. I AM THE OWNER AND ONLY DRIVER OF MY TRUCK, AND I PROBABLY WOULDN'T HAVE OPEN THE BACK HATCH IF I HADN'T NOTICE THE BRAKE LIGHT OUT WHICH I FOUND OUT IS UNDER A RECALL. MY CONVERSATIONS WITH THE DEALER AND ALSO GMC HAVE LEAD TO NO WHERE. I TOOK THE TRUCK TO AN OUTSIDE REPAIR SHOP WHO LOOK AT THE HATCH AND ALSO SAID THAT IT HAD BEEN REPAIR BEFORE AND TO TRY TO WORK WITH GMC AND THE DEALER WITH GETTING IT FIXED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH A NOISE WAS HEARD FROM THE ENGINE AND THE CLUTCH FAN WAS STICKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE CLUTCH FAN NEEDED TO BE REPLACED. THE CLUTCH FAN WAS REPLACED AND THE MANUFACTURER WAS ALERTED.

THE REAR WINDOW ON THE TAILGATE POPS OPEN ABOUT EVERY OTHER MONTH. THE DASHBOARD DISPLAY ADVISES THIS HAS HAPPENED BUT IT CAN BE EASILY HEARD WHEN THE LATCH POPS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. THE DATE BELOW IS THE MOST RECENT OCCURRANCE. *NM