2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY XL- WYOMING, MI
MY 2002 GMC ENVOY SEEMED TO BE RUNNING FINE. ONE DAY ON THE WAY HOME, I HEARD A LOUD BANG AND MY RPM'S SEEMED TO GO UP. IT ALMOST MADE ME SWERVE INTO ONCOMING TRAFFIC DUE TO THE DISTRACTION. WHEN I GOT TO WHERE I WAS GOING, I FOUND OUT THAT I HAD NO REVERSE, AND IT SHIFTED EXTREMELY HARD BETWEEN 1ST AND 2ND GEAR. DEALER TOLD ME THEY NEVER HEARD OF IT, BUT IT NEEDED A SUN GEAR, APPROXIMATELY $2,000 TO FIX. I OPTED FOR THE NEW TRANNY FOR $3,200. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- SOLEBURY, PA
I WAS DRIVING ON MECHANICSVILLE ROAD AT 45 MPH AS IS THE SPEED LIMIT THERE. THE CAR LURCHED TO A STOPPED. THE EMERGENCY MESSAGE READ, "MAJOR BRAKE FAILURE, GO IMMEDIATELY TO THE DEALER. THE SERVICE MANAGER SAID HE HAD ONE SUCH INCIDENT WITH A GENTLEMAN EARLIER, AND IT WAS A BREAK IN THE GASKET LEAKING OIL ONTO THE BRAKE SENSOR SOAKING IT WITH OIL THAT LEAD TO THIS FAILURE. IT TURNS OUT THAT IS WHAT EXACTLY LEAD TO MY BRAKE FAILURE. THE GASKET BROKE AND LEAKED OIL ONTO THE BREAK SENSOR CAUSING THE BREAKS TO FAIL.
Source: NHTSA WEB SITE -
2002 GMC ENVOY- LOCUST GROVE, VA
2002 CHEVROLET TRAIL BLAZER ON JULY 18 AT ABOUT 9:00 AM MY DAUGHTER ENTERED ROUTE 3 GOING EAST COMING FROM ROUTE 601. ABOUT 3 MILES DOWN THE ROAD AT A SPEED OF ABOUT 45 MPH SHE BELIEVED THAT A ANIMAL WAS RUNNING ACROSS THE STREET WERE SHE TRIED TO AVOID A HIT. SHE THEN REPORTED THAT THE CAR BECAME UNSTABLE AND WAS NOT CONTROLLABLE AT ALL. SHE ALSO REPORTED THAT THE CAR WOULD NOT BRAKE AND SHE COULD DO NOTHING SHE SAID THE CAR DROVE LIKE ON "ICE". THE CAR ROLLED OVER AND LANDED IN THE RIGHT SIDE OF THE ROAD IN A DITCH. WE THOUGHT OK AN ACCIDENT. INSURANCE TOOK CARE OF IT. YESTERDAY OCTOBER 19 AT THE NEARLY SAME PLACE. 2 MILES DOWN ON ROUTE 3 GOING EAST WITH AN 2002 GMC ENVOY MY WIFE WAS DRIVING BEHIND A SLOW MOVING CAR AND SHE WANTED TO PASS WHEN SHE SAW A CAR IN THE LEFT LANE COMING FAST AND SHE DECIDED TO STAY IN HER LANE. BY DOING SO THE CAR BECAME UNSTABLE SHE COULDN'T STEER OR BRAKE AND AS SHE RECALLED IT, THE CAR WENT TO THE RIGHT ROLLED OVER 4 TIMES THE ROOF WAS PUSHED IN TOWARDS THE DRIVER SEAT THAT WHEN SHE WAS TALLER SHE WOULD BE DEAD BY NOW. HER LUCK WAS THAT SHE IS A SHORT KOREAN WOMEN. SINCE I DON'T BELIEVE IN COINCIDENCE 2 SIMILAR CARS WITHIN 3 MONTH WITH THE SAME OR IDENTICAL PROBLEM I HOPE SOMEBODY WILL LOOK INTO THAT. I WILL CONTACT GM ABOUT THIS. BY THE WAY THE AIRBAGS IN BOTH CASES DIDN'T HAPPEN. I HAVE PICTURES FROM THE STREET AND FOUND STRANGE MARKS GOING TOWARDS THE DODGE AND A MECHANICAL MARK ON THE ROAD GOING FROM THE STREET INTO THE DITCH. THERE ARE NO BRAKE MARKS AT ALL. INSIDE THE CAR IS A BLACK BEAM WITH ABOUT 18 OR 20 BOLTS WHICH I BELIEVE IS THE TOWING BAR FROM THE FRONT OF THE CAR. THE BOLTS ARE ALL TOTALLY OK BUT THERE IS NO MARKING AT THE THREADS AT ALL. NOT ONE NUT TO SEE. I TOOK PICTURES OF THE STRANGE TIRE MARKS AND STRETCHES ON THE ROAD THE DITCH AND THE CAR. I CALLED THE INSURANCE AND ASKED THEM FOR AN INVESTIGATION. THE CAR WILL NOT BE TOUCHED OR BROUGHT AWAY AT THAT TIME. *NM
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- RANDOLPH, NJ
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY- BETHALTO, IL
DT: CONTACT OWNS A 2002 GMC ENVOY. CONTACT WAS DRIVING ON ROAD FAN SPED UP AND THE HEAT WENT UP. CONTACT TOOK VEHICLE TO DEALER, AND THEY TOLD HER TO REPLACE THE FAN CLUTCH MOTOR. THE PIECE TO FIX THE VEHICLE COST $350. A LOCAL MECHANIC FIXED THE PROBLEM. NO CRASHES. NO POLICE REPORTS. INCIDENT DATE OCTOBER 1, 2005. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC ENVOY XL- HERMITAGE, PA
IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- XENIA, OH
2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY- PORT SAINT LUCIE, FL
I OWN A 2002 GMC ENVOY WITH 70,000 MILES ON IT. WENT TO DRIVE TO THE STORE AND THE TRUCK WOULD NOT MOVE. THERE IS A WINING/ SPINNING SOUND COMING FROM THE TRANSMISSION. REVERSE WORKS, BUT ALL OTHERS DO NOT. I HAVE READ QUITE A FEW FORUMS ON THIS TOPIC AND FOUND THIS PROBLEM HAPPENS OFTEN. PLEASE LET ME KNOW WANT I COULD DO ABOUT THIS. *NM
Source: NHTSA WEB SITE -
2002 GMC ENVOY- MARS, PA
DROVE VEHICLE AS NORMAL WITHOUT WARNING AND AFTER I STOPPED (SHUTDOWN THE VEHICLE AND RESTARTED IT) THERE WAS NO REVERSE GEAR OR FORWARD GEAR. VEHICLE WAS TOWED TO THE DEALER WHERE I WAS LATER TOLD THAT THE REVERSE GEAR HAD BLOWN APART. DAMAGED PARTS WERE REPLACED AND TRANSMISSION WAS FLUSHED AND REFILLED. I'M CONCERNED NOW BECAUSE THE VEHICLE IS OUT OF WARRANTY AND IT IS SLUGGISH OR SLIPPING WHEN IT MAKES A 1ST TO 2ND SHIFT. WILL IT REQUIRE ADDITIONAL TRANSMISSION WORK IN THE NEAR FUTURE AND HUGE $$ TO REPAIR? *NM
Source: NHTSA WEB SITE -
2002 GMC ENVOY- COLUMBUS, OH
WHEN VEHICLE IS STOPPING, IT FEELS AS THOUGH THE BRAKES ARE RELEASING SOME SORT OF AIR. WE THEN HAVE TO LIFT OFF OF THE BRAKE IN ORDER TO FULLY STOP. THIS HAS BEEN A PROBLEM WHEN TRYING TO MAKE SUDDEN STOPS. *JB
Source: NHTSA WEB SITE