2002 GMC ENVOY Complaints

View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 GMC ENVOY XL
    - ORANGEBURGE, SC

    DT: 2002 GMC ENVOY XL - THE CONSUMER IS HAVING THE SAME PROBLEM AS THE LARGER GMC VEHICLES THAT WERE RECALLED REGARDING THE ANTI- LOCK BRAKING SYSTEM. WHILE DRIVING AT HIGH SPEED THE VEHICLE STARTING SLOWING DOWN AND LOCKED UP. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER. THE ANTI- LOCK BRAKES WERE REPAIRED ON THE TRUCK AT A COST OF $1400. THE CONSUMER HAD THE REPAIR DONE ABOUT A YEAR AGO. THERE WAS NO RECALL ON THE ENVOY FOR THE ABS. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY XL
    - BURKE, VA

    GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY XL
    - SUNMAN, IN

    THE TRANSMISSION ON MY 2002 ENVOY XLT WENT OUT THIS MORNING ON MY WAY TO WORK. I BARELY MISSED HAVING AN ACCIDENT WHILE PASSING A SEMI AND INJURING MYSELF AND OTHERS. THE ENVOY HAS 69,000 MILES ON IT AND THE TRANSMISSION SHOULD HAVE LASTED MUCH LONGER. AFTER EXPLORING SOME WEB SITES (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EF15323) I FOUND THAT OTHER OWNERS OF ENVOYS AND TRAILBLAZERS ALSO EXPERIENCED TRANSMISSION FAILURE. AN IMMEDIATE RECALL SHOULD BE ISSUED. COST FOR REPLACING THE TRANSMISSION IS $1,500. WE WERE SO THRILLED WITH THE ENVOY AND BRAG ABOUT IT ALL THE TIME. WE WERE CONSIDERING BUYING A NEW ONE NEXT YEAR BUT WE WON'T IF WE DO NOT GET REIMBURSED FOR THIS TRANSMISSION REPAIR. SIGNED DANIEL AND DIANA TRABEL 812-623-3440 VERY DISAPPOINTED ENVOY OWNERS

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - LEBANON, VA

    DT: THE FRONT BRAKE DRUMS RUSTED. VEHICLE WAS TAKEN TO SERVICE REPAIR SHOP BECAUSE THERE WAS SEVERE VIBRATION IN THE BOTH FRONT WHEELS WHEN BRAKE PRESSURE WAS APPLIED. SERVICE MANAGER NOTED BOTH BRAKE DRUMS WERE RUSTED. THERE WERE CHUNKS FALLING FROM THE INSIDE OF THE BRAKE DRUMS, AND THEY NEEDED TO BE REPLACED. CONSUMER WAS WAITING THESE PARTS TO COME IN SO THAT THEY COULD BE PLACED ON THE VEHICLE AND REPAIRED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - DAYTON, OH

    I OWN A 2002 GMC ENVOY THAT I PURCHASED NEW IN FEBRUARY 2002. ON 24 MAY 2005, THE TRANSMISSION FAILED WITH 68,920 MILES ON THE ODOMETER. THERE WAS NO REVERSE OR DRIVE. THE VEHICLE OPERATED MARGINALLY IN GEARS 3,2,AND 1---ENOUGH TO LIMP INTO THE DEALER. LUCKILY, IT DIDN'T FAIL ON THE HIGHWAY...OR I MIGHT NOT BE HERE WRITING THIS COMPLAINT! AFTER TEARING DOWN/CHECKING OUT THE TRANSMISSION, THE TECHNICIAN FOUND A DAMAGED SUN REACTION SHELL AND SUN GEAR. THE PARTS WERE REPLACED, ALONG WITH NEW GASKETS AND SEALS, THE TRANSMISSION CLEANED AND POWER FLUSHED. THE TOTAL COST OF THIS EFFORT WAS $2277. :-( :-( IN DOING A BIT OF RESEARCH ON THIS PARTICULAR FAILURE, I'VE DISCOVERED OTHER GMC ENVOY, OLDSMOBILE BRAVADA, AND TRAIL BLAZER OWNERS HAVE BEEN VICTIMS TOO. ACCORDING TO ONE OF THEM, WHO WORKS IN THE SERVICE DEPARTMENT OF A GM DEALER, THE REPAIR INSTRUCTIONS STATE THE MATERIAL USED IN THE SUN SHELL OF THE 02 BLAZER, ENVOY, AND OLDS BRAVADA WASN'T ABLE TO WITHSTAND THE HEAT IN THE TRANSMISSION, CAUSING IT TO STRIP (WHICH IS EXACTLY WHAT HAPPENED IN MY VEHICLE). HE GOES ON TO STATE. THAT IN VEHICLES FROM 2003 ON, GM USED A "MORE HEAT RESISTANT MATERIAL" IN THE TRANSMISSION THAT REDUCES THE LIKELIHOOD OF THE SUN GEAR FAILURE. I'M WRITING THIS COMPLAINT BECAUSE I BELIEVE THE ROOT CAUSE OF MY TRANSMISSION FAILURE...AND THOSE EXPERIENCED BY OTHER OWNERS... WAS DUE TO FAULTY MATERIAL...WHICH THE MANUFACTURER KNEW ABOUT...YET DIDN'T INFORM THE CONSUMER ABOUT. I'VE NEVER OWNED A VEHICLE, GM OR OTHERWISE, WHERE THE TRANSMISSION FAILED AT A YOUNG 68,000 MILES! HELP PLEASE! *NM

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - WEST SAND LAKE, NY

    DT: CONTACT STATED TRANSMISSION WENT OUT AT AROUND 29,415 MILES. TRANSMISSION FAILED WHILE DRIVING AT 20 MPH, AND LEAVING HIM STRANDED. TRANSMISSION HAS BEEN REPAIRED. THE SERVICE DEALER REPLACE THE SUN GEAR, AND STATED THIS WAS A KNOWN PROBLEM WITHIN THE GMC ENVOY. *AK *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - UNION BRIDGE, MD

    I AM WRITING TO FILE A COMPLAINT REGARDING MY 2002 GMC ENVOY. IT HAS 46550 MILES ON IT AND THE FAN CLUTCH HAS FAILED ON IT. AFTER SEARCHING ONLINE I NOTICED THAT THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES I.E. GMC ENVOY/CHEVY TRAILBLAZER. THE DEALERSHIP IS OFFERING TO FIX IT FOR 900.00. I WILL HAVE IT FIXED, I DON'T HAVE A CHOICE, BUT I WILL KEEP THE OLD PART JUST IN CASE ANYONE EVER NEEDS TO SEE IT. I'M HOPING THAT ONE DAY YOUR AGENCY WILL SE THAT THIS IS A REAL PROBLEM WITH THESE VEHICLES AND RECALL THEM. THANK YOU. *NM

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - SHAWANO, WI

    DRIVING DOWN A 4 LANE INTERSTATE AT 65 WITH CRUISE ON, THE TRANSMISSION STARTS TO WINE AND LOSES ACCELERATION. MOVED OVER TO SLOW LANE PROCEEDED TO GET THE NEXT 35 MILES HOME IN 3RD GEAR (NOISE WAS MAKE IN "D"). UPON ARRIVAL HOME-FOUND OUT THAT THE ENVOY NO LONGER HAS REVERSE. DEALER BELIEVES THERE IS A PROBLEM WITH THE "SUN PLATE" IN THE TRANSMISSION. THIS ENVOY ONLY HAS 48,300 MILES. DEALER BELIEVES THIS IS THE PROBLEM BECAUSE HE HAS SEEN THIS BEFORE AND KNOWS THERE IS A PROBLEM. WHY IS THERE NOT A RECALL ON THIS PART OR PROBLEM?? THIS SHOULD NOT BE HAPPENING WITH ANY VEHICLE THAT HAS SUCH LOW MILES. *NM

    Source: NHTSA WEB SITE
  • 2002 GMC ENVOY
    - SODDY DAISY, TN

    DT: CONTACT STATESD THE WINDSHIELD WIPERS WILL NOT WORK EXCEPT ON HIGH. THE SERVICE DEALER STATED A BAD AIR CONDITIONING CYCLING SWITCH CAUSED THE WINDSHIELD WIPERS TO FAIL. THEY STATED THE IGNITION SWITCH MODULE, WINDSHIELD WIPER MODULE, AND THE AIR CONDITIONING CYCLING SWITCH NEEDED TO BE REPLACED, AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED. THE ENGINE LOST ALL POWER WHILE DRIVING; THERE WERE NO WARNING LIGHTS OR INDICATION THAT THERE WAS ANY THING WRONG WITH THE VEHICLE. THERE WAS A RECAL 04V046000 ON THE WINDSHIELD WIPER MOTOR, THE RECALL WAS SERVICED, BUT THE CONSUMER STATED THE MODULE WAS ALREADY BROKE. THE VEHICLE WILL BE SERVICED, BUT AT CONSUMER'S EXPENSE. THE CONSUMER HAS ALREADY FILED A COMPLAINT ON THE IGNITION SWITCH MODULE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC ENVOY
    - SODDY DAISY, TN

    I HAVE BEEN COMPLAINING OF MULTIPLE PROBLEMS WITH MY 2002 GMC ENVOY SINCE I PURCHASED IT IN 2002. THE MOST SERIOUS OF THESE IS THE FACT THAT MY ENGINE SEEMS TO IDLE VERY HIGH SOMETIMES AND MY GAUGES QUIT WORKING TEMPORARILY. ON 7/25/2005 I LOST ALL POWER TO MY VEHICLE WHILE IT WAS RUNNING. I LOST POWER STEERING BRAKES, ETC. AND HAD TO COAST TO SAFETY. I WAS VERY LUCKY THAT I DID NOT HIT ANOTHER VEHICLE OR CRASH. HAD THIS HAPPENED ON A BUSY HIGHWAY OR WHILE MY CHILDREN WERE IN THE CAR IT MAKES ME SICK TO THINK OF WHAT MAY HAVE HAPPENED.

    Source: NHTSA WEB SITE