2002 GMC ENVOY Complaints

I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES

BACKING UP MY DRIVEWAY AND HEARD A "CLUNK" FOLLOWED BY A HIGH PITCHED WHINING NOISE. FOLLOWING THIS, I HAD NO REVERSE AND THE TRANSMISSION FAILED.

I HAVE A 2002 GMC ENVOY SLT WITH 22700 MILES. RECENTLY, I NOTICED DEEP SCORING IN THE REAR BRAKE ROTORS. I THOUGHT THAT THE BRAKE PADS WERE SEVERELY WORN, SO I TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT. USUALLY, I KEEP VERY CLOSE WATCH ON THE ROTORS, FRONT AND REAR BECAUSE IT CAN BECOME A COSTLY JOB IF THEY ARE SCORED. WHEN THE SERVICE MANAGER INFORMED ME THAT THE PADS WERE OK AND THAT THEY WERE ONLY HALF WORN, SENT UP RED FLAGS TO ME. HE ALSO SAID THE FRONT ROTORS WERE OUT OF ROUND. HE SAID IT COULD BE DUE TO WEAR AND TEAR. I AM 53 YEARS OLD AND I HAVE NEVER HEARD OF THE ROTORS BEING SO DEEPLY SCORED WITHOUT THE PADS BEING WORN DOWN.

DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT. *AK

STOPED BY COP, UNAWARE RT FRONT LIGHT WENT OUT, GOT WARNING LETTER. SOCKET BURNT AND SMELLED STRONGLY OF ELECTRICAL BURNING. TAKING IT TO DEALER ON MONDAY.

WHILE TAKING OFF FROM A COMPLETE STOP, THE TRANSMISSION LUNGED AND SUDDENLY I HAD NO DRIVE OR THIRD GEAR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE TRUCK IN PARK BUT THE GEAR WOULD NOT RE-ENGAGE. THE TRUCK WAS TURNED OFF AND CRANKED AGAIN, STILL NO DIFFERENCE. HOWEVER, I DID HAVE SECOND AND FIRST GEAR. WHILE DRIVING IN SECOND GEAR AT A VERY LOW SPEED THE VEHICLE WAS TRANSPORTED TO DEALERSHIP. SERVICE PERSONNEL ADVISED THE TRANSMISSION WAS GONE AND WOULD COST $3400.00 TO REPLACE. HE STATED THE GEARS WERE BROKEN OFF INSIDE THE TRANSMISSION AND THE OIL WAS BURNT. HE ADVISED THE VEHICLE ONLY HAS 36,000 MILES / 3 YEARS WARRANTY ON THE POWER TRAIN - TRANSMISSION, WHICH EVER CAME FIRST. I HAVE LESS THAN 74,000 MILES ON MY TRUCK.

WAS HEARING A CLUNKING NOISE WHEN SHIFTING FROM PARK INTO DRIVE. EVENTUALLY WENT TO SHIFT INTO DRIVE AND IT FELT LIKE I RAN OVER SOMETHING, BUT NOTHING WAS THERE. THEN THE TRUCK WOULD NOT SHIFT INTO SECOND OR FOURTH AND LOST REVERSE ALL TOGETHER. WAS TOLD THE TRANSMISSION IS BLOWN.

WHILE DRIVING THE VEHICLE, I STEPPED ON THE GAS AND IT ONLY INCREASED THE RPM AND DID NOT PROVIDE ANY ACCELERATION WHILE CHAGING LANES. IT THEN LATER KICKED IN AND I GOT ACCELERATION. WHEN I PARKED THE VEHICLE TO SEE CHECK THINGS OUT, I WAS UNABLE TO USE REVERSE TO GET OUT OF THE PARKING SPACE, REVERSE NO LONGER WORKED. AFTER THE INCIDENT OCCURED, I CHECKED OUT OWNER FORUMS ONLINE TO FIND THAT MANY OWNERS HAVE HAD SIMILAR PROBLEMS.

WHILE CRUISING AT HIGHWAY SPEED (65 MPH) MY 2002 GMC ENVOY SUDDENLY MADE A LOUD CRUNCHING NOISE AND LOST FORWARD MOTION. THE ENGINE REVVED UP, THEN DOWN, THEN TURNED OFF (WHILE MULTIPLE DASH WARNING LIGHTS CAME ON SIMULTANEOUSLY). I MANAGED TO GET THE VEHICLE OFF THE ROAD WITHOUT THE HELP OF POWER STEERING OR BRAKES, AND AFTER A FEW MINUTES I STARTED IT BACK UP AND FOUND I COULD DRIVE OFF ONLY AT LOW SPEED ON THE SHOULDER, THOUGH THERE WAS CONTINUED NOISE FROM THE UNDERSIDE OF THE CAR AND IT WAS ERRATICALLY PERFORMING. I IMMEDIATELY BROUGHT THE CAR TO A MECHANIC WHO DISCOVERED THAT INTERNAL PARTS IN THE TRANSMISSION HAD FAILED. THE MECHANIC ALSO INFORMED ME THAT THERE IS A GMC TECHNICAL SERVICE BULLETIN ABOUT THIS AND IT IS A COMMON/FREQUENT PROBLEM. THE TSB RECOMMENDS REPLACING THE INTERNAL TRANSMISSION PARTS. THE MECHANIC SAYS THAT REPLACING THE TRANSMISSION IS THE ONLY SAFE THING TO DO. THE LOCAL GMC DEALER SERVICE DEPARTMENT SAYS THAT DESPITE THIS BEING A KNOWN ISSUE WITH THESE TRANSMISSIONS, IF YOU ARE OUT OF WARRANTY (I AM) GMC WILL NOT ADDRESS THE ISSUE. CATASTROPHIC TRANSMISSION FAILURE IS BAD ANYWHERE, BUT ON THE INTERSTATE CAN BE DEADLY. IF ANYONE HAD BEEN FOLLOWING ME MORE CLOSELY WE WOULD HAVE CERTAINLY CAUSED A PILE-UP.

DT: CONTACT STATED THERE HAS BEEN A SQUEAKING AND GRINDING NOISE IN THE FRONT END SINCE HE PURCHASED THE VEHICLE. NOW, IT HAS BEGAN TO SHAKE WHILE DRIVING. THE SERVICE DEALER STATED THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T FIND WHAT WAS WRONG WITH THE VEHICLE. *AK