2002 GMC ENVOY Complaints

RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.*AK

VEHICLE HAS A CRACK IN THE FUEL TANK, AND FUEL IS LEAKING AT THE FILLER NECK WHERE THE NECK ATTACHES TO THE FUEL TANK. OWNER CONTACTED THE MANUFACTURER, WHO WAS NOT WILLING TO ASSIST THE OWNER. *AK

REFERENCE RECALL 04087 - I HAVE BEEN TRYING TO GET MY 2002 ENVOY GMC RECALL SINCE DECEMBER. ALL I GET IS THE PARTS ARE BACK ORDERED AND TO CALL BACK. NOW I GET A NOTICE FROM GMC THAT I HAVE NOT HAD THIS COMPLETED. TO DATE I HAVE CALLED 3 TIMES WITH NO RESULT. STILL BACK ORDER PARTS. *AK

WHILE THE VEHICLE WAS PARKED DRIVER HEARD A LOUD KNOCKING NOISE. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE REAR WINDOW BROKE ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDOW NEEDED TO BE REPLACED. *AK

2002 GMC ENVOY HAS DEFECTIVE BRAKE ROTORS.***NO ANSWER REQUIRED***. *MR THE BRAKE ROTORS WERE CRACKING AT THE EDGES AND IN DANGER OF CRACKING. THE CONSUMER WROTE TO THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE. THE CONSUMER BELIEVES THERE IS A DEFECT IN THE STEEL USED TO PRODUCE THE ROTORS. *NM

MY VEHICLE IS A 2002 GMC ENVOY. I HAVE HAD 3 INCIDENTS WITH THE 4 WHEEL DRIVE SYSTEM IN THIS VEHICLE SINCE DECEMBER 2003. THE NEWEST FEATURE WITH THESE VEHICLES, AS WITH THE CHEVEROLET TRAILBLAZERS IS THE AUTOMATIC 4 WHEEL DRIVE SYSTEM. THIS SYSTEM ALLOWS THE DRIVER TO PUT THIS LEVER IN AND THE VEHICLE WILL BE IN 2 WHEEL DRIVE AND WILL SWITCH TO 4 WHEEL DRIVE WHEN ROAD CONDITIONS ARE A NECESSITY FOR 4 WHEEL DRIVE. MY VEHICLE'S 4 WHEEL DRIVE SYSTEM BROKE IN DECEMBER 2003. IT WAS REPORTED TO ME FROM ALASKA SALES AND SERVICE WHO REPAIRED THE VEHICLE THAT THE FRONT DIFFERENTIAL HAD TO BE REPLACED DUE TO THE 4 WHEEL DRIVE SYSTEM. THEN THERE WAS A LEAK OF SOME FLUID UNDER THE VEHICLE NOTICED APRIL THROUGH MAY 2004. THE VEHICLE WAS IN THE SHOP AT ALASKA SALES/SERVICE AGAIN AND A TRANSFER CASE WAS REPLACED IN THE VEHICLE. COME WINTER IN 2004, MY 4 WHEEL DRIVE NEEDED TO BE USED AGAIN DUE TO WEATHER IN ALASKA. MY VEHICLE WAS IN FOR A MAJOR CHECKUP ON DEC 14TH, 2004 AND I WAS TOLD THE 4 WHEEL DRIVE SYSTEM WAS IN GOOD SHAPE. I HAD THE VEHICLE BACK IN THE SHOP WITHIN 2 WEEKS FOR A LOUD NOISE IN THE 4 WHEEL SYSTEM. AGAIN THE VEHICLE WAS IN THE SHOP AND ANOTHER TRANSFER CASE WAS REPLACED. MY MAJOR COMPLAINT TO THE FEDERAL CONSUMER COMPLAINT SYSTEM IS THAT THIS VEHICLE IS A 2002, AND THIS VEHICLE HAS BEEN IN THE SHOP FOR THE SAME PROBLEM MORE THAN 3 TIMES UNDER THE 3 YEAR NEW CAR WARRANTY. I FEEL THAT THE GENERAL MOTORS CORPORATION SHOULD BUY THIS VEHICLE BACK OR PURCHASE A NEW VEHICLE FOR ME DUE TO THE PROBLEMS I HAVE HAD TO ENDURE. I AM IN THE PROCESS OF FINDING A LAWYER IN ALASKA THAT WILL SUPPORT THE AUTOMOBILE LEMON LAW. *JB

TRANSFER CASE( 4-WHEEL DRIVE) WASN'T ENGAGING. VEHICLE WAS INSPECTED BY A DEALERSHIP, WHO INDICATED THAT THE TRANSFER CASE SHIFT CONTROL MODULE WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THE PART HAD TO BE ORDERED. A WEEK LATER WHEN THE CONSUMER CONTACTED THE DEALERSHIP TO INQUIRE ABOUT WHEN THE PART WILL ARRIVE THEY WERE INFORMED NOT UNTIL MARCH DUE TO THE PART BEING BEING RE DESIGNED. THE PART # WAS 12590220.*AK

MIRRORS WILL NOT STAY IN POSITION ,AND THAT MAKES IT HARD TO DRIVE IN TRAFFIC. DEALER HAS REPLACED SEVERAL PARTS. HOWEVER, THE MIRRORS ARE STILL DEFECTIVE.*AK THE CONSUMER STATED THAT THE MIRRORS MUST BE RESET EVERY TIME THE VEHICLE IS STARTED. THE VEHICLE WAS IN AN ACCIDENT DUE TO THE MIRROR DEFECT WHILE DRIVING AT NIGHT. THE CONSUMER WOULD LIKE THE MIRROR PROBLEM ADDRESSED. *TC

CHECK ENGINE LIGHT TURNED ON. TAKEN VEHICLE TO THE DEALER AND FOUND THAT THERE WAS A LEAK AT THE FILLER PIPE AND FUEL TANK WHICH ALLOWED FUEL AND VAPORS TO ESCAPE. DEALER WILL REPAIR FOR $900.00. *AK *NM

COMPUTER THAT ACTIVATES THE FOUR WHEEL DRIVE IS INOPERABLE. IT GOES INTO SLEEP MODE AND CONSUMER DOESN'T KNOW THAT HE IS IN 4-WHEEL DRIVE. CONSUMER CONTACTED THE DEALER, WHO UPDATED THE COMPUTER. IT SEEMS TO BE FINE. *AK