2003 GMC ENVOY Complaints

NE WISCONSIN, DRIVING ON VERY COLD AND SNOW COVERED HIGHWAYS, THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO TURN. AFTER TWENTY MINUTES, LOST ALL POWER STEERING. VEHICLE WAS INSPECTED FOR: PROPER PWR STRG FLUID LEVEL (DIP STICK INDICATED FULL), ANY SNOW/ICE OBSTRUCTIONS BETWEEN TIRE & INNER FENDER (NONE), ANY FLUID LEAKS (NONE), ANY PUNCTURE/RUPTURED HOSES (NONE), ANY TIRE DAMAGE OR IMPROPER INFLATION (ALL PERFECT). NO NOISE FROM POWER STEERING PUMP AT ANY SPEED, NO PUMP SHAFT SEAL LEAK OR PUMP BEARING NOISE, PULLEY/SHAFT ARE NOT OVERHEATING (NO EXCESS FRICTION). VEHICLE HAS ONLY 41K MILES, HAS BEEN TREATED WITH KID GLOVES AND IS SERVICED REGULARLY AT 3500 MILES VS GMC RECOMMENDED INTERVALS. THOUGH THE VEHICLE WAS IN 4-WHEEL HIGH DRIVE MODE AT THE TIME, SELECTING 2WD, AWD OR 4WD LO MAKES NO DIFFERENCE. VEHICLE IS ALWAYS PARKED IN A HEATED GARAGE AND AFTER SITTING IN 60F FOR 24 HOURS, PROBLEMS REMAINS. WITH ALL THE STEERING COMPLAINTS FOR THE VEHICLE ON THIS WEBSITE (I HAVE 11 PRINTED, MOST RECENT 12/23/07), I CANNOT FATHOM WHY YOU CONTINUE TO REPLY TO OWNERS WITH THE SAME, CANNED LETTER? OBVIOUSLY, STEERING IS A CRITICAL ITEM ON ANY VEHICLE. I TRULY FEEL A SMALLER/LESS EXPERIENCED DRIVER MAY HAVE HAD A SERIOUS PROBLEM WITH THE SAME INCIDENT WITH THE SAME ROAD CONDITIONS WITH HORRIBLE CONSEQUENCES. FOLKS, SOMETHING IS WRONG WITH GM'S DESIGN OF THIS PUMP. FAILURES ARE VIRTUALLY UNHEARD OF FOR ALMOST EVERY OTHER MAKE & MODEL, IMPORT OR DOMESTIC. PLEASE ASSIST US WITH THIS EVER-INCREASING PROBLEM. NOW I AM LEFT WITH THE DISTASTEFUL TASK OF ARGUING WITH THE GMC DEALERSHIP. *TR

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AT THE ENTRANCE TO THE FUEL TANK. PRIOR TO THE FAILURE, THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FUEL MILEAGE DECREASED DUE TO THE LEAK. THE DEALER REPLACED THE FUEL TANK AT THE COST OF $1,300. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE FOR THIS DEFECT. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE TANK LEAK WAS DETECTED AND REPLACED BY A LOCAL DEALER @ RUSSEL'S AUTOMOTIVE. UPDATED 02/19/08 *TR

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE VEHICLE EVENTUALLY STOPPED, BUT THERE WAS SLIPPAGE. THE REAR END AXLE BEARINGS AND OIL SEALS WERE NOT ON THE VEHICLE AND THE OIL SEALS LEAKED ON THE BRAKES. THE COST OF THE REPAIR WAS $755.45. THE CURRENT AND FAILURE MILEAGES WERE 77,088. UPDATED 03/04/08. *LJ

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT DRIVE INTO A DITCH. THERE WAS WHITE POWDER ON THE STEERING WHEEL; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT, BUT SUSTAINED BACK INJURIES. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,318.

I WAS RETURNING FROM LUNCH, GOING OVER THE VINCENT THOMAS BRIDGE IN L.A. HARBOR. I LOOKED OUT AT THE BEAUTIFUL SCENERY, THEN LOOKED AT MY SPEEDOMETER. I WAS GOING 90 MPH. I STARTED TO PANIC AND WENT FOR THE BRAKE. MY OTHER SENSES KICKED IN AND SAID "YOUR NOT GOING 90 MPH" . I LOOKED AROUND AND NOTHING WAS WRONG WITH MY SPEED. THE SPEEDOMETER "SAID" ALL KINDS OF NUMBERS. WHEN I PARKED, I THINK IT SAID 40MPH. THAT WAS TWO MONTHS AGO. SINCE THEN THE SPEEDOMETER HAS READ ALL KINDS OF WIERD NUMBERS. SOMETIMES IT IS ACTUALLY PRETTY CLOSE, THEN IT GOES OFF THE CHARTS TO 140MPH. I HAD THE DEALER CHECK IT OUT, THE VEHICLE HAS 79,000 MILES. THE DEALER SAID THAT GM WOULD COVER IT UP TO 70,000 MILES. THE DEALER WANTED $325.00 FOR THE PART AND $200.00 TO INSTALL IT. I SAID NO SO HE CHARGED ME $45.00 TO CHECK THE ELECTRICAL. BESIDES THE SAFETY FACTORS, WHAT REALLY BOTHERED ME WAS TWO THINGS. 1) THE DEALER MADE THIS SEEM LIKE AN ISOLATED CASE. THIS SITUATON IS ALL OVER THE INTERNET. THE DEALER SHOULD HAVE SIMPLY SAID "IT'S PROBALLY A STEPPER MOTOR, IT IS A KNOWN PROBLEM,$ 500.00 TO FIX". INSTEAD HE PLAYED DUMB AND CHECKED OVER MY VEHICLE FOR $45.00. THE SECOND THING IS, I TOOK THE INSTRUMENT CLUSTER OUT TO TAKE A LOOK. IT TOOK ME 15 MINUTES. WHERE DOES THE DEALER COME UP WITH $200.00 THE VEHICLE IS SUBSTANDARD. INSTEAD OF OWNING UP TO THE SITUATION, THE DEALER USED THIS SITUATION TO MAKE MONEY. THERE IS A CLASS ACTION SUIT STARTED AND IT IS PROPER. GM COULD FIX ALL THESE VEHICLES FOR LESS THAN $50.00 A PIECE, IF THEY WERE SMART. INSTEAD THERE ARE HUNDREDS, MAYBE THOUSANDS OF GM CUSTOMERS WHO HAVE STATED ON THE INTERNET THAT THEY WILL NEVER BUY A GM PRODUCT AGAIN. GO FIGURE! *CN

TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE APPROXIMATELY DRIVING 55MPH THE VEHICLE MADE AN EXCESSIVE NOISE AS IF THE VEHICLE SHIFTED OUT OF GEAR. THE THE GEAR SHIFT INDICATOR BECAME INOPERATIVE DISABLING THE VEHICLE FROM MOVING. THE DEALER STATED THAT THE TRANSMISSION FAILED. THEY REPLACED THE PUMP ASSEMBLY, INPUT DRUM SHAFT, PEREFEET SHIFT, CONVERTER, AND THE UJC. IN ADDITION, SHE SMELLED A FUEL ODOR WHEN ADDING FUEL INTO THE FUEL TANK. THE MECHANIC STATED THERE WAS A LEAK IN THE FUEL TANK. THERE IS A DEFECT INVESTIGATION FOR THE FUEL SYSTEM, NHTSA ACTION# EA07009. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 108,000. THE VIN AND ENGINE SIZE WERE UNAVAILABLE.

LIFT GATE, UPPER MOLDING CRACKED WHEN OPENING BACK HATCH WINDOW. POORLY DESIGNED, CONTACTED GMC BASICALLY MY PROBLEM, EVEN THOUGH LOCAL GMC DEALER HAS TO REPLACE SEVERAL OVER THE LAST FEW YEARS. ALSO ANY VIBRATION FROM THE ROAD CAUSES THE WINDOW AND OR GATE TO COME UNLATCHED WHILE DRIVING. SPOKE TO GMC IN REGARDS TO THAT AND I ALSO CHECKED FOR RECALLS. WE PURCHASED THIS VEHICLE USED IN 2006 ITS A 2003 GMC 4X4 SLT XL 8-5.3L. *TR

MADE SHARP RIGHT TURN---LOST ALL POWER STEERING---CHECKED , BELT,FLUID--POWER STEERING DID NOT RETURN --CAR CAN NOT BE DRIVEN. *TR

SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN IM DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING FOR 3-4 MONTHS NOW. AND THE DEALERSHIP WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES. *TR

TOOK 2003 GMC ENVOY XL TO DEALER TO INVESTIGATE ENGINE SERVICE SOON LIGHT - FOUND PO422 CODE - SMALL LEAK AT GAS TANK FILLER NECK. CHECKED INTERNET FOUND SEVERAL OWNERS THAT HAVE EXPERIENCED SIMILAR PROBLEM - FIX IS TO REPLACE ENTIRE GAS TANK AT A COST OF $800.00. *TR