2002 GMC ENVOY Complaints

WHEN ENGINE FAN COMES ON VEHICLE SLOWS DOWN AND WON'T SHIFT TO A HIGHER GEAR. THE DEALER SAYS THIS IS NORMAL OPERATION FOR THIS VEHICLE. *AK

THE OWNER'S MANUAL STATES A CHILD'S SEAT CAN BE INSTALLED IN THE FRONT SEAT OF THE VEHICLE. CONSUMER CALLED THE DEALER, AND THE DEALER DID NOT RECOMMEND SITTING A CHILD IN FRONT OF AN AIR BAG. *AK

VEHICLE COMES EQUIPPED WITH AN AUTOMATIC REAR VIEW MIRROR ADJUSTING SYSTEM. WHILE DRIVING THE MIRROR GOES OUT OF ITS SETTING AND READJUSTS ITSELF. THIS CAUSES POOR VISIBILITY.*AK

I HAVE HAD MULTIPLE ELECTRICAL AND TRANSMISSION PROBLEMS WITH MY 2002 GMC ENVOY. YESTERDAY MY FAMILY AND I WERE DRIVING ON INTERSTATE 80, WHILE ON CRUISE CONTROL, THE SUV SHUT OFF. I BARELY WAS ABLE TO GET TO THE SIDE OF THE ROAD. I ALMOST HIT A VEHICLE GETTING OFF THE HIGHWAY SINCE I LOST POWER STEERING. AFTER 15 MINUTES OF NOT STARTING, IT FINALLY STARTED. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY COULDNT FIND ANYTHING. I HAVE WRITTEN MANY LETTERS AND TRIED TO CONVINCE GMC THAT THIS SUV IS NOT SAFE.

MY 2002 GMC ENVOY LOST ALL POWER THREE TIMES AT HIGH RATES OF SPEED. THE FIRST TIME WE HAD IT SERVICED AND I WAS TOLD A MODULE NEEDED REPLACED. THE SECOND TIME, THE CAR SHUT DOWN AT HIGHWAY SPEEDS BUT RESTARTED APPROXIMATELY 15 MINUTES LATER BUT THEN THE SAME THING HAPPENED AGAIN THE NEXT DAY WHILE MY WIFE WAS DRIVING HOME FROM WORK TRAVELING AT 65 MPH DOWN A HIGHWAY. WE HAD IT SERVICED AGAIN AND THIS TIME I WAS TOLD IT WAS DUE TO A LOOSE WIRING HARNASS. CAR HAS HAD NUMEROUS PROBLEMS SINCE AND IT IS AN UNSAFE VEHICLE FOR MY FAMILY TO BE TRANSPORTED IN.

ENGINE NON-START PROBLEMS -- WAITING 15-20 MINUTES SEEMS TO CORRECT. WANDERING SIDE VIEW MIRRORS. RUBBING NOISE WHEN TURNING TIGHTLY. DRIVER'S SIDE DOOR MOVEMENT NOISE WHEN TURNING OVER BUMPS. SIDE MIRROR AIR NOISE. THE 1ST. TWO (2) PROBLEMS HAVE BEEN ONGOING, AND THE MOST CONCERNING, SINCE THE VEHICLE WAS PURCHASED NEW IN 2001. IT HAS BEEN IN FOR REPAIRS TO TWO (2) GMC DEALERS NUMEROUS TIMES, AND AN IGNITION RECALL REPAIR WAS DONE AND THE DEALER ASSUMED IT WOULD CORRECT THE NON-START PROBLEM. IT DID UNTIL YESTERDAY. MORE IMPORTANTLY HOWEVER, SHORTLY AFTER THIS VEHICLE WAS PURCHASED, GMC'S OWNER ASSISTANCE HELP HAS BEEN SOUGHT FOR THESE (2) PROBLEMS ASSUMING THEY MAY INFORM THE DEALER OF ENGINEERING FIXES, BUT TO NO AVAIL. *JB

WHEN REACHING 70 MPH VEHICLE SHUT DOWN WITHOUT ANY WARNING. VEHICLE HAD BEEN REAPIRED THREE TIMES; HOWEVER PROBLEM STILL EXISTS. *AK

PROBLEMS WITH VEHICLE'S SEATBELTS.*MR SEATBELT TIGHTENS WHEN MOVING MAKING IT UNCOMFORTABLE.*TS

WHILE PASSING ANOTHER VEHICLE WE LOST ENGINE POWER, NO ACCELERATION POWER, FOOT HAD GAS PEDAL ALL THE WAY TO THE FLOOR. WE WERE FACING A CAR HEAD ON AND A RAVINE ON THE LEFT. THE CAR WE WERE PASSING REALIZED THERE WAS A PROBLEM AND WE WERE ABLE TO MANUVER BACK INTO THE RIGHT LANE WITHOUT BEING HIT. WE STOPPED AND WAITED AND THEN TRIED TO RESTART AND WAS ABLE TO HAVE ENGINE POWER AND GAS RETURN. I CALLED THE DEALERSHIP AND THEY FIRST TOLD ME IT MUST HAVE FIXED ITSELF. I WAS REALLY AFRAID THIS WOULD HAPPEN AGAIN AND REQUESTED THEY TAKE THE VEHICLE AND RUN A COMPUTER HISTORY TO SEE IF IT STORED THE CODE. THEY CONFIRMED THAT THE THROTTLE BODY WAS DEFECTIVE. DEALER REPLACED. I REVIEWED YOUR WEBSITE AND SEE ALL OF THE SAME COMPLAINTS ABOUT STALLS, ENGINE FAILURE, NO ACCELERATION. I CONTACTED GM AND REQUESTED THEY TAKE MY VEHICLE AS TRADE IN ON 2003 YUKON THAT HAD 2500 MILES BUT, WAS COMPARABLE TO MY 2002 ENVOY. I WOULD BE BACK IN A 5 YEAR NOTE BUT, I WOULD FEEL MUCH SAFER. THE GM COMPLAINT CLERK I WAS ASSIGNED TOLD ME THERE WAS NOT ANYTHING HE COULD DO BECAUSE MY VEHICLE WAS REPAIRED AND STILL UNDER WARRANTY. BUT, HE CALLED THE DEALER AND TOLD THEM HE WOULD ALLOW ME A $1000.00 CASH VOUCHER TO USE TOWARD THE PURCHASE OF A NEW VEHICLE. I DID NOT ASK FOR A NEW VEHICLE, I WAS WILLING TO TRADE FOR THE 2003 BUT THIS IS A SLAP IN THE FACE. THEY DIDN'T EVEN WANT TO GIVE ME THE TRADE IN VALUE ON MY ENVOY. I WOULD HAVE THEN BEEN UPSIDE DOWN IN A VEHICLE LOAN. THIS IS THE WORST SERVICE AND TREATMENT I HAVE EVER RECEIVED. THESE VEHICLES ARE DANGEROUS..JUST LOOK AT THE COMPLAINTS FOR THE SAME PROBLEM. WE WERE SO CLOSE TO BEING KILLED!! DO SOMETHING! I REALLY HOPE YOU WILL DO SOMETHING TO HELP THE CONSUMER BEFORE SOMEONE DOES DIE. (THIS VEH WAS IN THE DEALER IN JULY AND I COMPLAINED THEN THAT I WAS GETTING 14MPG IN TOWN AND 18 ON THE HWY. THEY TRIED TO SELL ME AN ENGINE FLUSH. I NO LONGER FEEL SAFE IN THIS VEHICLE.

WINDSHIELD WIPERS AND TRANSMISSION ARE NOT FUNCTIONING PROPERLY DUE TO A MALFUNCTION IN THE ELECTRICAL SYSTEM. *AK