2002 GMC ENVOY Complaints

VEHICLE'S AIR BAG LIGHT KEEP FLASHING/ VEHICLE RUNNING ON HIGH RPM'S. *MR AIR BAG SENSOR REPLACED AND CALIBRATIONS HAD TO BE UPDATED. ADDITIONAL PROBLEMS INCLUDED FADED WINDOW MOLDINGS, LOSS OF POWER AND STEERING. IGNITION SWITCH AND FUSE BLOCK WAS REPLACED. INOPERATIVE POWER MIRRORS. PARTS HAD TO BE ORDERED. CONSUMER WAS UPSET WITH THE NUMBER OF PROBLEMS EXPERIENCED WITH VEHICLE AND THE NUMBER OF RECALLS ON THIS NEW SUV. *TT *JB

02/11/02 4,667 MILES EVERYTHING SHUT OFF. ENGINE STOPPED WHILE DRIVING. RESTARTED AT 2000 RPM WITH LOTS OF NOISE. 05/29/02 7,463 MILES VEHICLE DIED AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 06/05/02 7,664 MILES VEHICLE DIED WHILE DRIVING AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 11/13/02 11,528 MILES BACKING OUT OF DRIVEWAY ENGINE DIED. WOULD NOT RESTART. TOWED IN. 06/10/03 17,865 MILES DIED WHILE DRIVING. DEALER DID NOT EVEN LOOK INTO THIS. 06/14 TO 06/18/03 18,000 TO 18,214 MILES CAR OFF ROAD FOR 5 DAYS DUE TO ENGINE DIED WHILE DRIVING. I REFERENCED ECAS AND PCM PROBLEM NHTSA DEFECT SUMMARY EA03007. DEALER TELLS US NO-ONE ELSE HAS HAD THIS PROBLEM. SUGGESTS DRIVING ROUND DEALERSHIP UNTIL PROBLEM OCCURS, AND THEN CALLING THEM. DON'T TRY TO START UNTIL THEY COME OUT (NEVER MIND WE'RE IN THE MIDDLE OF A BUSY ROAD AND IN THE EVENING TIME WHEN THEY ARE CLOSED). WE ARE LUCKY WE WERE NOT REAR-ENDED THIS LAST TIME. GMC REFUSE TO REPLACE ECAS WIRING BUNDLE AND PCM SOLUTION PER EA03007. HELP!!! HELP!!! PLEASE HELP!!! *NLM

CONSUMER RECEIVE RECALL NOTICE # 03V075000 SUBJECT: FMVSS 114 MECHANICAL OVERRIDE. ON 6/12/2003 CONSUMER CONTACTED THE DEALER, WHOSTATED THAT CONSUMER COULD COME ANYTIME WITHIN WORKING HOURS. CONSUMER TOOK THE VEHICLE TO THE DEALER ON 6/13/2003 AND THE PARTS WERE NOT AVAILABLE. CONSUMER CONTACTED THE DEALER AGAIN ON 6/17/2003 AND THE PARTS WERE STILL NOT AVAILABLE.*AK

FEBRUARY 2003 ENGINE FAILED AT ONLY 8,000 MILES. DRIVING AT 45 MILES AN HOUR, WITHOUT WARNING ENGINE STOP AND CAR SHUT DOWN. DEALERSHIP HAD TO REPLACE ENGINE. I HAVE HAD SEVERAL PROBLEMS SINCE AND NOTHING CORRECTED. DASH BOARD LIGHTS/COMPUTER DOES NOT WORK AT TIMES. VERY LOUD WIND NOISE WHILE DRIVING. NOW LOUD NOISE COMING FROM ENGINE AND DEALERSHIP CANNOT FIX 100%. THIS IS THE FIRST TIME I HAVE EVER FELT THIS UNSAFE IN ANY VEHICLE. MANUFACTURER GAVE AND EXTENSION ON THE REPLACED ENGINE BUT THAT DOES NOT MAKE ME FEEL SAFER. I HAVE CONTACTED MANUFACTURER ON SEVERAL OCCASIONS. WHEN THEY DO NOT DO ANYTHING ABOUT ALL THE PROBLEMS, YOU CANNOT COMPLAIN OR GO ANY FURTHER THAN CLERK WORKING ON YOUR CASE. EVEN IF YOU MAIL IN A COMPLAINT ABOUT THE CLERK, YOUR COMPLAINT WILL ONLY GO AS FAR AS THAT CLERK ASSIGNED TO YOUR CASE. *JB

MY 2002 ENVOY EXHIBITS THE SAME SYMPTOMS AS MY PREVIOUS GMC JIMMY. IT HAS A HESITATION ON ACCELERATION THAT FAILS TO SHIFT FROM 1-2 PROPERLY. THIS ONLY OCCURS WHEN THE CAR IS COLD AND ONLY FOR A MILE OR TWO. HOWEVER , IT CAUSES SEVERE LOSS OF POWER AND ACCELERATION CAPABILITY. OBVIOUSLY OTHER PEOPLE HAVE THIS PROBLEM BUT IT DOES NOT APPEAR THAT THERE IS A SOLUTION. IT ALWAYS WORKS BY THE TIME IT GETS TO THE DEALER, OF COURSE. *NLM

OUTSIDE MIRRORS DO NOT RETURN TO THE PRE-SELECTED POSITION SET BY THE MEMORY WHEN DOORS ARE UNLOCKED WITH THE REMOTE CONTROL KEY FOB.THEY CONSTANTLY SEARCHE FOR THE CORRECT POSITION.*AK

THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM. VEHICLE SHUTS OFF INTERMITTENTLY. VEHICLE HAS EXPERIENCED THIS PROBLEM FIVE TIMES. *AK

I WAS INVOLVED IN AN ACCIDENT MAY 28, 2002 IN WHICH BOTH VEHICLES MADE CONTACT AT THEIR LEFT FRONT CORNERS. TOTAL VEHICLE SPEED WAS AT LEAST 40 MPH AT CONTACT AND MAYBE HIGHER. THE OTHER VEHICLE'S AIRBAGS BOTH DEPLOYED WHILE NEITHER ONE OF MINE IN A 2002 ENVOY DID. THIS WAS NOT A DIRECT HEAD ON CRASH, BUT THE ANGLE OF IMPACT WAS SUCH THAT BOTH VEHICLES STOPPED IMMEDIATELY. THE ONLY MOVEMENT AFTER IMPACT WAS A PIVOTING AROUND WITH THE REAR OF BOTH VEHICLES. IN OTHER WORDS, WE STOPPED UPON CONTACT. BOTH VEHICLES WERE A TOTAL LOSS AND THERE WERE INJURIES IN MY VEHICLE. THEY WERE NOT SEVERE, BUT HAPPENED NONETHELESS. MY 8 YEAR OLD SON HAD SEVERE SEAT AND SHOULDER BELT MARKINGS AS WELL AS BRUISES FROM HIS LEG HITTING A PHONE HOLDER. I RECEIVED SOME NECK INJURIES THAT ARE STILL BEING TREATED AND AT THIS DATE WE DO NOT KNOW HOW LONG TREATMENT WILL TAKE. I HAVE PHOTOS OF BOTH MY VEHICLE AND THE INJURIES TO MY SON. MY QUESTION AND COMPLAINT INVOLVES THE REASONS THE AIRBAGS DID NOT DEPLOY. I BELIEVE THAT IN AN IMPACT OF THIS NATURE, THEY SHOULD HAVE DEPLOYED. THERE WAS A RECALL FOR THIS MODEL YEAR FOR AN AIRBAG, AND I RECEIVED A NOTICE IN THE MAIL, BUT WHEN THE DEALER RAN MY VIN MY VEHICLE DID NOT SHOW UP AS NEEDING THE FIX. I DO NOT BELIEVE THE RECALL INVOLVED THE DEPLOYMENT MECHANISM.*AK

THE CONSUMER WAS NOT NOTIFIED BY GMC ABOUT THE RECALL FOR THE AIR BAG 02 V 222 000 AND MECHANICAL OVER RIDE 03 V 075 000, ALTHOUGH THE RECALL APPLIED TO THE VEHICLE IDENTIFICATION NUMBER. *JB

VEHICLE STALLS INTERMITTENTLY WHILE DRIVING. DEALER HAS SERVICED 4 TIMES, BUT HAS NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE CAUSE.*AK