2002 GMC ENVOY Complaints

GM ADVERTISES GAS MILEAGE OF 16/22 MILES PER GALLON. I AM GETTING 10.5/12.5. I HAVE TAKEN THE CAR BACK TO THE DEALER TO NO AVAIL. I HAVE REPORTED THIS TO GM CUSTOMER SERVICE TO NO AVAIL. WHAT NEXT???. *JB

UNCOMMANDED MOVEMENT OF OUTSIDE REAR VIEW MIRRORS. DRIVERS AND PASSENGERS OUTSIDE REAR VIEW MEMORY MIRRORS WANDER AND DO NOT GO BACK TO A PREVIOUSLY SET POSITIONS. PRESSING KEY FOB TO UNLOCK DOORS, INSERTING KEY INTO IGNITION OR PRESSING MEMORY RECALL BUTTON CAUSES MIRROR MOVEMENT FROM PRESET POSITIONS REQUIRING MANUAL READJUSTMENTS EVERY TIME VEHICLE IS DRIVEN. WHEN USING TILT IN REVERSE FUNCTION, MIRRORS DO NOT RETURN TO INITIAL DRIVING POSITION. MIRRORS ALSO DRIFT OUT OF POSITION WHILE HIGHWAY DRIVING FOR EXTENDED PERIODS OF TIME (MAINLY DRIVER'S SIDE). VEHICLE HAS BEEN TO DEALER SERVICE DEPARTMENT 6 TIMES FOR THIS PARTICULAR PROBLEM. BOTH MIRRORS HAVE BEEN REPLACED, PASSENGER MIRROR CURRENTLY OPERATING PROPERLY AFTER REPLACEMENT. PRESENTED SERVICE DEPARTMENT WITH A COPY OF GM SERVICE BULLETIN 02-08-64-008 DATED APRIL 2002 DURING MY LAST VISIT (MAR 2003) TO HAVE DRIVERS MIRROR CORRECTED. THEY STATED SEVERAL OTHER CUSTOMERS HAVE THE SAME PROBLEM AND GM HAS DIRECTED THEM TO NOT REPLACE MIRRORS DESPITE THE GM SERVICE BULLETIN. THEY COULD NOT PROVIDE ANY TIME FRAME THEY EXPECT A RESOLUTION FROM GM IF ANY AND DID NOT OPEN A SERVICE TICKET FOR MY VEHICLES DISCREPANCY DURING THE LAST VISIT. PROPERLY ADJUSTED REAR VIEW MIRRORS ARE A REQUIRED SAFETY ITEM FOR ALL VEHICLES LICENSED TO BE DRIVEN ON PUBLIC ROADS. MALFUNCTIONING MIRRORS CLEARLY JEOPARDIZE PUBLIC SAFETY AND IT IS OBVIOUS FROM THE INFORMATION AVAILABLE, GM HAS A SAFETY PROBLEM WITH THEIR PRODUCT REQUIRING IMMEDIATE ATTENTION AND RESOLUTION. ANY ADDITIONAL INFORMATION AND HELP RESOLVING THIS SAFETY ISSUE WILL BE APPRECIATED. *NLM

THE ANTI-FREEZE IS TURNING INTO A PUDDING SUBSTANCE. I DO NOT KNOW WHY IT DOES THIS, BUT ON ALL OF MY GM VEHICLES THIS HAPPENS. I HAVE THEM FLUSHED AND REFILLED BUT THE PROBLEM CONTINUES TO OCCUR.*JB

THE ENGINE FAILED IN THE MIDDLE OF A BUSY ROAD. THE LOW ENGINE POWER LIGHT CAME ON, FOLLOWED BY SERVICE ENGINE SOON LIGHT AND THEN THE VEHICLE LOST ALL POWER. TOWED TO THE DEALER. PROBLEM WAS CYLINDER SLEEVE FLEW OUT AND DAMAGED THE ENGINE. REQUIRED A NEW ENGINE. VEHICLE HAD 15000 MILES ON. GM OFFERED TO DO WHATEVER IT TAKES TO KEEP ME HAPPY AND LOYAL. I REQUEST FROM THEM TO CREDIT ALL THE PAYMENTS I MADE ON THIS VEHICLE TO THE PURCHASE OF 2003 ESCALADE . THEY COUNTER OFFERED AN EXTENDED WARRANTY FOR 60,000 MILES. I SAID NO. I AM BUYING A LAND CRUISER THIS WEEKEND. NO MORE GM CARS. THE WORST. INCLUDING THE HIGH END CADILLAC . JUST REVIEW THE COMPLAINTS ON THIS SITE AND YOU WILL SEE FOR YOUR SELF.

MY 2002 ENVOY HAS A PROBLEM WITH THE DOORS ELECTRICAL SYSTEM. SOMETIMES WHEN I DRIVE OVER A BUMP IN THE ROAD ALL 4 OF THE DOORS WILL UNLOCK. THIS PROBLEM SEEMS TO OCCUR MORE OFTEN DURING COLDER WEATHER. THE VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR THIS SAME PROBLEM, THEY TELL ME THAT THEY ARE UNABLE TO DUPLICATE IT. *NLM

ALL 4 DOORS UNLOCKED WITHOUT WARNING. PROBLEM OCCURRED MOST WHEN THE TEMPERATURE WAS COLD. *JB

CONSUMER LOST CONTROL OF VEHICLE AND HIT A LEDGE, AND NONE OF THE AIR BAGS DEPLOYED. *JB THE DEALER STATED THAT IF THE VEHICLE HIT 6 INCHES TO THE RIGHT, THEN THE AIR BAGS WOULD HAVE DEPLOYED. *SCC

GMC ENVOY 2002 SLE XL PURCHASED IN THE MONTH OF JUNE AND STARTED HAVING PROBLEMS IN OCT. THE VEHICLE WOULD SHIFT IN AND OUT OF 2WD AND 4WD ON IT'S OWN AND ON OCCASION IT WOULD LOCK THE WHEELS ALSO. PROBLEM MOSTLY OCCURED WHEN MAKING TURNS. STATED PROBLEM TO DEALER (10/18/02) - DEALER REPLACED 4WD SELECTOR SWITCH (REASON: INTERNALLY SHORTED). HAD PROBLEM AGAIN IN MONTH OF FEB. '03. BROUGHT VEHICLE BACK TO THE SAME DEALER AND EXPLAINED PROBLEM AGAIN (02/21/03). DEALER REPLACED 4WD SELECTOR SWITCH AGAIN. REASON WHY I'M FILING THIS COMPLAINT IS BECAUSE I FEEL THIS VEHICLE IS NOT SAFE. I ALSO REALIZED THAT I'M NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. MY HOPE IS THAT GMC WILL TAKE NOTICE AND CORRECT THIS PROBLEM QUICKLY.

THE VEHICLE WAS INVOLVED IN A ROLL OVER ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY.*JB

VEHICLE 2002 GMC ENVOY [XXX] OUTSIDE REARVIEW MIRRORS ADJUST THEMSELVES TO ODD POSITIONS ALMOST DAILY OR EVERY TIME I DRIVE THIS VEHICLE. IT IS NECESSARY FOR ME TO STOP THE VEHICLE AND PLACE THE TRANSMISSION IN PARK AND THEN PUSH THE MEMORY BUTTON AS MANY AS 4 TIMES TO GET THE MIRRORS IN PROPER POSITION, OR ADJUST THE MIRROR WHILE DRIVING USING THE JOY STICK CONTROL. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM EXCEPT ASKING ME TO RETURN THE VEHICLE FOR THE 3RD TIME. INCIDENT DATE IS EVERY DAY THE VEHICLE IS DRIVEN THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR