2002 GMC ENVOY Complaints

VEHICLE INVOLVED IN A COLLISOION AT 5 TO 10 MPH THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *AK. CONSUMER STATED VEHICLE WAS HIT BROADSIDE DIRECTLY INTO THE ROLL BAR AREA BETWEEN THE DRIVERS DOOR AND DRIVERS SIDE, CONSUMER'S HUSBAND SUFFERED SEVERE INJURIES.*JB

WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITH NO WARNING, HATCHBACK WINDOW WILL OPEN. CONSUMER WILL HAVE TO PULL OVER TO CLOSE THE WINDOW. DEALER NOTIFIED.*AK THERE IS A POPPING SOUND HEARD WHEN THE WINDOW OPENS ON IT'S OWN SIMILAR TO THE SAME NOISE HEARD WHEN ACTUALLY PUSHING THE BUTTON FOR THE WINDOW TO OPEN. *JG

ENTIRE DRIVER'S DASH MODULE GOES OUT WHILE DRIVING. NO GAUGES AVAILABLE. HAVE TAKEN TO DEALERSHIP WHERE THEY CAN FIND NO PROBLEM. HAVE CONTACTED GM HDQ , INSPECTED BY AREA ZONE MANAGER WHO STATES NO PROBLEM WITH VEHICLE. THIS SAME VEHICLE HAS HAD NUMEROUS ENGINE STALLS WHILE DRIVING, REAR END LOADING SUSPENSION GIVING OUT AND DASHBOARD CONSOLE BLACKOUTS. GM REFUSES TO BUY BACK, PLEASE HELP GET THIS VEHICLE OFF THE ROAD AS I FEAR FOR MY LIFE DRIVING IT.*AK

ENGINE FAILURE-CAR STALLS OUT WHILE DRIVING IN TRAFFIC FOR NO APPARENT REASON. ON 1 OCCASION, AFTER PULLING OVER TO SIDE OF ROAD VEHICLE WAS ABLE TO BE RESTARTED, OTHER TIMES IT WAS TOWED TO DEALERSHIP. HAVE TAKEN BACK TO DEALER 3 TIMES WHERE COMPUTER SYSTEM WAS CHANGED OUT BUT PROBLEMS ARE STILL OCCURING. CONTACTED GM HDQ IN DETROIT, SENT AREA ZONE MANAGER WHO STATES NOTHING WRONG WITH VEHICLE AND REFUSES TO BUY BACK VEHICLE. I FEAR FOR MY SAFETY AS WELL AS MY LIFE WHEN DRIVING THIS VEHICLE. HAVE NOTICED NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM, PLEASE HELP TO TAKE THESE DANGEROUS VEHICLES OFF THE ROAD.*AK

REAR END LOAD LEVELING SUSPENSION HAS GONE DOWN ON TWO(2) SEPARATE OCCASIONS LEAVING THE CAR BODY VERY LOW TO THE GROUND. UNSAFE SITUATION FOR DRIVER AND PASSENGER. COMPLAINTS TO GMC OVER FAULTY SITUATION HAVE GONE UNHEARD. AREA ZONE MANAGER CONTENDS THERE IS NOTHING WRONG WITH THE VEHICLE.*AK

WHEN A CAR SEAT IS PUT IN THE BACK CENTER SEAT AS RECOMMENDED IT IS IMPOSSIBLE TO LATCH THE SHOULDER BELT IN THE RIGHT BACK SEAT (FACING FORWARD) TO THE BELT ANCHOR. THE PASSENGER IN THE RIGHT BACK SEAT MUST EITHER NOT HAVE THE SEAT BELT ATTACHED OR USE A 6 INCH BELT EXTENSION THAT IS UNSAFE FOR NON OVERWAIT TODDLERS. GMC TOLD ME THAT THIS IS A DESIGN FLAW AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. ALL I WANT IS TO BE ABLE TO HAVE A PASSENGER RIDE SAFELY IN THE BACK RIGHT PASSENGER SEAT WHILE MY DAUGHTER IS IN A CAR SEAT IN THE BACK CENTER SEAT.*AK

MY AIR CONDITIONER WORKED FINE FOR ONE WEEK AND AFTER THAT IT TAKES TIMES WHEN IT WILL CUT OFF AND ONLY BLOWS OUT HOT AIR. SOMETIMES YOU CAN DRIVE FOR ABOUT 30 MINUTES AND IT WILL CUT OFF AND OTHER TIMES IT TAKES LONGER. THE FAN STILL BLOWS, BUT AS I SAY IT ONLY THROWS OUT HOT AIR. YOU CAN STOP AND CUT THE ENGINE OFF AND RESTART THE VEHICLE AND SOMETIME IT WILL MAKE IT RUN RIGHT AGAIN. I HAVE HAD IT AT THE CHEVROLET COMPANY TO BE WORKED ON TWICE AND THEY FINALLY TOLD ME THE SECOND TIME AFTER KEEPING IT FOR A WEEK AND A HALF THAT THEY COULD NOT FIX IT BECAUSE THEY DIDN'T KNOW HOW. THEY TOLD ME THEY WERE WAITING FOR GM TO LET THEM KNOW WHAT TO DO OR SEND THEM A COMPUTER CHIP TO PLACE IN MY COMPUTER THAT WOULD MAKE IT WORK, I THINK THIS IS UNSATISFACTORY BECAUSE I CALLED GM AND THEY SAID THAT THEY NEW NOTHING ABOUT THE PROBLEM. I SPOKE WITH CORY JACKSON AT GMC CUSTOMER ASSISTANCE CENTER AND HE IS THE ONE WHO GAVE ME THIS ADDRESS TO SEND IN A COMPLAINT. COULD YOU PLEASE LET ME KNOW IF THERE IS A PROBLEM AND IF SO WHEN DO YOU EXPECT TO HAVE IT CORRECTED.*AK

VEHICLE WAS INVOLVED IN FRONTAL COLLISION WITH POINT OF IMPACT JUST A LITTLE LEFT OF THE CENTER BUMPER. FRONT END, INCLUDING FRAME WAS TOTALLED. UPON IMPACT, NEITHER AIR BAGS DEPLOYED. PLEASE DESCRIBE DETAILS. *AK

WHEN ATTEMPTING TO FILL THE FUEL TANK, GASOLINE WILL SPILL OUT THE TOP OF THE TANK (NOT THE FILLER HOSE) AND ONTO THE GROUND. RATHER THAN RETURN UP THE HOSE AND INDICATE TO THE PUMP THAT THE TANK IS FULL, THE GASOLINE GOES EVERYWHERE. IF YOU JUST ADD GAS BUT DO NOT FILL THE TANK, THIS DOES NOT HAPPEN.*AK

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SHUT OFF AND THE BRAKES WHERE NOT WORKING NOTHING WAS WORKING EXCEPT FOR THE STEERING, THE CONSUMER WAITED FIVE MINUTES AND THEN THE VEHICLE STARTED UP AGAIN. CONTACTED DEALER, THE DEALER FOUND A LOOSE ENGINE CONTROL MODULE.*JB