2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- SHELDON, IL
WITHOUT WARNING VEHICLE WILL STALL OUT AND DIE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AKI
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- BOHEMIA, NY
ALL OF THE EIGHT (8) AIR BAG EQUIPPED IN THE VEHICLE FAILED TO DEPLOY DURING FRONTAL IMPACT, ALTHOUGHT PROPERLY RESTRAINED THE CONSUMER STILL SUSTAINED SERIOUS INTERNAL INJURIES, INCLUDING A LACERATED LIVER.(ATTORNEY ON BEHALF OF CLIENT0 NLM
Source: CONSUMER LETTER -
2002 GMC ENVOY- LOVERS PARK, IL
FRONT PASSENGER SEAT BELT TENSIONER FAILED. IT HAS ALREADY BEEN REPLACED BEFORE. CONSUMER WAS INFORMED THAT THERE WAS NO GUARANTEE THAT DEALER WOULD CORRECT THE PROBLEM.*AK *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- LUNENBURG, MA
THE ENGINE SHUT DOWN WITH OUT WARNING WHILE THE CONSUMER WAS DRIVING AT 75 MPH. *YH
Source: CONSUMER LETTER -
2002 GMC ENVOY- TUCSON, AZ
WHEN APPLYING BRAKE TO RELEASE VEHICLE GEAR OUT OF PARK, THE GEAR SHIFT DOES NOT RELEASE. STUCK IN PARK! HAVE TO TAP THE BRAKES MANY TIMES TO GET A RELEASE OF THE GEAR SHIFT. SOMETIMES IT WORKS FIRST TIME OTHER TIMES TAKES MANY ATTEMPTS. TOLD AT DEALER THAT IT IS THE SELLENOID. HAVE ORDERED PART FROM DEALER TWICE AND STILL NO PART. DEALER AT FIRST DENIED BEING ABLE TO REPRODUCE. THEN, FINALLY ADMITTED OTHER VEHICLES HAD SAME ISSUE.*AK
Source: NHTSA WEB SITE -
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2002 GMC ENVOY- ALLEN, TX
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE STALLED OUT AND DIED. THE SERVICE ENGINE LIGHT AND REDUCE ENGINE SPEED INDICATOR LIGHTS CAME ON BEFORE STALLING. THE MANUFACTURER WAS CONTACTED. THE DEALER HAS NOT DETERMINED THE FAILURE. *JB DEALER REPLACED THE ENTIRE ENGINE. DEALERSHIP STATED GM WOULD NOT ALLOW THEM TO REPLACE THE PARTS THAT BROKE IN THE CYLINDER. *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- WAPPINGERS FALLS, NY
CONSUMER STATES WHEN STARTING VEHICLE, VEHICLE SHIFTS TO 4 WHEEL DRIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- LINCOLN PARK, NJ
*APRIL 3, 2002 I TOOK A CO-WORKER TO LUNCH THAT AFTERNOON WHEN UPON RETURNING TO OUR PLACE OF EMPLOYMENT THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING SOUTHBOUND ON ROUTE 17 IN ALLENDALE, WHICH IS A DIVIDED HIGHWAY. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE INTO THE COMPANY PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 6, 2002 I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING NORTHBOUND ON BOOTON RD IN LINCOLN PARK, WITH IS A FOUR-LANE ROAD. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE ONTO A SIDE RESIDENCE STREET BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 9, 2002 I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS ABOUT TO TURN ONTO BOOTON RD IN WAYNE AND WAS COMPLETELY STOPPED AT AN INTERSECTION. PRIOR TO THE LIGHT CHANGE, THE ENGINE STALLED AND I WAS UNABLE TO RESTART THE ENGINE. AS A RESULT I WAS BLOCKING AN INTERSECTION THAT WAS AN OUTLET FOR ROUTE 23, A DIVIDED HIGHWAY. AFTER 20 MINUTES, THE POLICE CAME AND BLOCKED OFF TRAFFIC BEHIND ME. I SUBSEQUENTLY HAD THE VEHICLE TOWED. *MAY 11, 2002 I WAS ON MY WAY TO A CAR WASH IN WAYNE AFTER PICKING UP THE VEHICLE THAT MORNING. I HAD TRAVELED APPROXIMATELY SIXTY MILES FROM THE TIME THAT I PICKED UP THE VEHICLE. I WAS NEXT IN LINE TO RECEIVE A CAR WASH AND THE VEHICLE STALLED WITHOUT NOTICE. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. *MAY 24 - I WAS TRAVELING SOUTH ON NJ TURNPIKE TO NEWARK AIRPORT. I STOPPED TO COLLECT THE TOLL ENTRY TICKET WHEN THE VEHICLE STALLED. I PUSHED THE VECHICLE TO THE 'UNPROTECTED' CENTER MEDIAN, BETWEEN TWO LANES OF OPPOSING TRAFFIC.*AK
Source: NHTSA WEB SITE -
2002 GMC ENVOY- SAN JOSE, CA
WHEN THE CAR HAD 4500 MILES, THE ENGINE STOPPED RUNNING WHEN I WAS DRIVING AT 40 MPH -- THERE WERE NO WARNING SIGNS OR OTHER PROBLEMS BEFOREHAND. THE CAR WOULD NOT RESTART IMMEDIATELY - NOTHING HAPPENED WHEN I TURNED THE KEY -- THEN, AFTER 45 MINUTES IT STARTED BUT THE ENGINE WAS VERY NOISY AND POWER TO ACCELERATE WAS VERY POOR. THE DEALER FIXED THE NOISY ENGINE BY RECALIBRATING THE PCM BUT THEY SAID NO FAULT CODES WERE REGISTERED IN THE CAR'S COMPUTER SO THEY CAN'T FIGURE OUT WHY THE CAR STALLED. I ADVISED THEM ABOUT NHTSA RECALL CAMPAIGN # 02V121000 FUEL:FUEL FILTER LINE WHERE THE SYMPTOMS WERE VERY SIMILAR TO MINE. THEY SAID THERE WAS NO GM RECALL AND THERE WAS NO PROBLEM WITH MY FUEL FILTER FITTING. THE STALL OCCURED ON 5/14/02 AND I HAVE DRIVEN 600 MILES SINCE THEN WITHOUT INCIDENT. I CALLED THE GMC # LISTED IN THE RECALL NOTICE ON 5/24/02 AND THEY SAID NO RECALLS APPLIED TO MY CAR (WHICH WAS MFG'D IN 9/01) AND THEY HAD NO KNOWLEDGE OF THE NHTSA RECALL CAMPAIGN # 02V121000. I'M CONCERNED THAT WHATEVER CAUSED MY CAR TO STALL WHILE DRIVING WILL REOCCUR AND IT IS DANGEROUS TRYING TO PULL OVER ACROSS TRAFFIC LANES TO THE SHOULDER WITHOUT ENGINE POWER OR POWER STEERING.*AK
Source: NHTSA WEB SITE -
2002 GMC ENVOY- MOORE, OK
PURCHASED ENVOY 05/18/2002 DROVE HOME 8 MILES PUT IN GARAGE. 05/19/2002 4:30P.M. WENT TO START UP TO GO TO WORK KEY WOULDN'T TURN NO POWER OF ANY KIND NO BRAKE LIGHTS NO ONSTAR(WHICH IS FOR THOSE KIND OF THINGS I THOUGHT) COULDN'T GET KEY OUT OF IGNITION. NOTHING OF ANY KIND WORKED. IN SHOP AS WE SPEAK.*AK
Source: NHTSA WEB SITE