2002 GMC ENVOY Complaints

ENGINE FAILURE DUE TO MANUFACTURERS FACTORY DEFECT TO ONE OR TWO PISTONS IN THE ENGINE. ENGINE WAS REPLACED BY LEITH GMC SERVICE CENTER ON 05/10/02 WITH A NEW ENGINE.

WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD

WHILE WAITING AT A STOP LIGHT FUEL TANK LOST ALL IT'S FUEL DUE TO A HOSE SEPARATING FROM THE TANK.

THE ELECTRICAL COMPUTER MEMORY FOR THE EXTERIOR MIRRORS AND THE SEAT ADJUSTER FAILED. THIS CAUSED THE SEATS FOR DRIVER AND PASSENGER SIDE NOT TO BE ADJUSTED. ALSO THE MIRRORS ARE NOT ABLE TO BE ADJUSTED. DRIVER HAS TO CONTINOUSLY ADJUST THE MIIRRORS IN ORDER TO SEE. DEALER RESET MEMORY SEATS, REPROGRAMMED MIRROR MEMORY, AND REPLACED LEFT AND RIGHT FRONT SEAT MODULES. DID NOT REMEDY PROBLEM. CUSTOMER STATES THAT THERE IS A FUEL LEAK LOSS OF 1/2 TANK IN 3 MILES. DEALER REPAIRED LOOSE CONNECTION BETWEEN MAIN FUEL LINE AND THE FUEL TANK. *TT

WHILE TOWING VEHICLE IN NEUTRAL, TRANSMISSION SLIPPED OUT OF GEAR AND A FIRE STARTED IN TRANSMISSION AREA. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THE TRANSFER CASE SHIFT MODULE FAILED TO ENGAGE NEUTRAL, CONSUMER HAD BRACKETS AND WIRING INSTALLED TO ACTIVATE THE BRAKE AND TAIL LIGHTS WHEN BEING TOWED, THERE IS A RECALL, 01V334, REGARDING TRANSFER CASE CONTROL MODULE PROBLEMS, HOWEVER THIS VIN IS NOT INCLUDED. *SLC

MIRRORS PROBLEM - THE OUTSIDE MIRRORS EMIT A DISTURBING WHISTLING NOISE WHEN EXCEEDING 45 MPH. IT APPEARS THAT THE SEEMS OF THE OUTSIDE CASING ARE CAUSING THE NOISE. DEALER SAYS GM HAS NO SOLUTION TO PROBLEM. STEERING PROBLEM - A GRUNT/CRUNCH NOISE EMITS FROM THE PASSENGER FRONT WHEELWELL WHEN TAKING SHARP LEFT TURNS. NO PROBLEMS WITH RIGHT TURNS. DEALER HAS BEEN NOTIFIED.

WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR ANY MORE NOISES. WAITED 2 WEEKS, MADE ANOTHER APPOINTMENT TO RETURN VEHICLE FOR RIGHT REAR DOOR "RATTLING" , AND "HEAT SHIELD" NOISE WHICH HAD BECOME NON STOP. AT THIS TIME, THEY REPLACED THE WEATHERSTRIPPING ON THE DOOR AND AGAIN ADJUSTED HEAT SHIELD BY MAKING A "CUSHION" SO THAT IT WOULD NOT VIBRATE AGAINST THE EXHAUST MANIFOLD. THIS DID NOT RESOLVE THE PROBLEM, AS IT STILL "VIBRATES" SO AS I CAN STILL FEEL STRESS THROUGH THE GAS PEDAL ON THE TRANSMISSION WHEN REACHING SPEED.*

GAS GAUGE WAS 1/4 TANK OFF, RETURNED TO DEALER TO FIX PROBLEM AFTER RUNNING OUT OF GAS. DEALER REPLACED FLOAT/SENDER. RETURNED TO DEALER ONE HOUR LATER AFTER ATTEMPTING TO FILL TANK WITH FUEL AND FUEL POURED OUT OF TOP OF TANK. DEALER THEN CLAIMED THE FUEL TANK WAS DEFECTIVE AND DISTORTED BY THE FACTORY, ORDERED NEW TANK, REPLACED SAME. ALL IS WORKING NOW.*AKI

BOTHE SIDE MIRRORS DO NOT RETURN TO THEIR SET POSITION WHEN IGNITION TURNED ON, RETURNED TO DEALER TO CORRECT PROBLEM 3 TIMES. DEALER REPORTS THERE IS NO PROBLEM, PROBLEM STILL NOT CORRECTED. *AK

TURN SWITCH PREVIOUSLY REPLACED BECUASE HAZARDS CAME ON WHEN PUTTING ON TURN SIGNAL. NOW WINDSHIELD WIPERS ARE STUCK ON AND HAD TO PULL FUSE TO STOP, WILL BE RETURNING TO DEALER, AGAIN