2002 GMC ENVOY Complaints

WHEN DRIVING AND WITHOUT ANY PRIOR WARNING VEHICLE SUDDENLY STALLED, CAUSING LOSS OF ALL POWER. PROBLEM HAS OCCURRED FIVE TIMES SINCE PURCHASE DATE. CONSUMER HAS CONTACTED DEALER.*AK CONSUMER STATES AFTER EACH FILURE, VEHICLE DOES NOT SHIFT PROPERLY, THE ENGINE MUST REACH A HIGH RPM TO SHIFT TRANSMISSION, EVEN AFTER SHIFTING ENGINE, THE TRANSMISSION MAKES AN EXCESSIVE NOISE, VEHICLE ACTS IF THOUGH IT IS PULLING HEAVY LOAD, SYMPTONS PERSIST FOR 40 TO 50 MILES AFTER FAILURE.*JB

POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC

AT CERTAIN TIMES FELT VEHICLE WAS TILTING TO LEFT WHEN PASSING ANOTHER VEHICLE. ALSO, WHEN MAKING A SUDDEN MOVE OR CONTINOUS CURVING VEHICLE FELT IT WAS TILTING.*AK THE DEALER HAS USED FAULTY PARTS AT THE TIME OF FIXING THE RECALL CAUSING THE VEHICLE TO TILT TO LEFT SIDE. *YH

WHEN ATTEMPTING TO MAKE A LEFT OR RIGHT HAND TURN A GRINDING SENSATION IS FELT IN WHEEL. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM. AFTER VEHICLE WAS INSPECTED CONSUMER WAS TOLD THAT TWO PARTS OF ENGINE ARE RUBBING TOGETHER, CAUSING FRICTION IN ENGINE. DEALER IS REFUSING TO REMEDY PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.*AK

CONSUMER WAS NOTIFIED REGARDING RECALL 01V126, HOWEVER NO REPAIRS HAVE BEEN MADE, CONSUMER DOES NOT WANT VEHICLE BACK. *SLC

CONSUMER IS NOT SATISFIED ABOUT HOW RECALL REPAIR (01V126000) WAS HANDLED, HE HEARD THE RECALL INFORMATION ON THE NEWS, BUT JUST TO CONFIRM THAT HE HAD HEARD CORRECTLY HE CONTACTED HIS DEALERSHIP BUT WAS TOLD THEY KNEW NOTHING OF A RECALL SO CONSUMER CONTINUED TO DRIVE VEHICLE THAT SAME DAY, THE NEXT DAY CONSUMER RECEIVED A CALL FROM DEALERSHIP ABOUT THE RECALL AND ADVISED CONSUMER TO NOT DRIVE VEHICLE AND THE VEHICLE WOULD BE TOWED IN AND A RENTAL CAR WOULD BE SUPPLIED AT NO CHARGE TO THE CONSUMER, HOWEVER CONSUMER STATES HE WAS INCONVENIENCED DUE TO THE FACT DEALERSHIP KEPT HIS VEHICLE FOR OVER 3 WEEKS. *JB

CONSUMER RECEIVED RECALL FOR LOWER CONTROL ARM THAT WAS BREAKING AND CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS VEHICLE FOR 24 DAYS SO FAR BECAUSE MANUFACTURER HAS NO PARTS. *AK

CONSUMER RECEIVED RECALL NOTIFICATION (01V126000) CONSUMER STATES TO DATE, COMMUNICATION OF THE NATURE OF THE PROBLEM, THE PROPOSED CORRECTIVE MECHANISM, AND THE TIME TABLE FOR REPAIRS HAVE BEEN INADEQUATE. *JB

CONSUMER STATES HE RECEIVED A CALL FROM DEALERSHIP TO CEASE DRIVING VEHICLE DUE TO SAFETY ISSUE (RECALL 01V126000). *JB

MANUFACTURER/DEALERSHIP ARE NOT GIVING A DATE AS TO WHEN A REPAIR SOLUTION WILL BE AVAILABLE FOR VOLUNTARY RECALL REGARDING LOSS OF CONTROL/STEERING. *AK RECALL NUMBER IS 01V126, CONSUMER STILL HAS NOT HAD RECALL REPAIRS, DEALER WILL NOT SET A DATE AND SAID REPAIRS COULD HAPPEN IN 2 DAYS OR 2 YEARS, CONSUMER WAS TOLD HE WOULD HAVE TO PAY. *SLC