2003 GMC ENVOY Complaints

PROBLEMS WITH VEHICLE'S WINDSHIELD WIPERS.*MR THE CONSUMER NOTICED THAT EVERYTIME THE WINDSHIELD WIPERS WERE USED, THEY WOULD BOUNCE ACROSS THE WINDSHIELD SO MUCH THAT THE CONSUMER WAS UNABLE TO SEE AND IN ORDER FOR THEM TO BE USED, THE CONSUMER HAD TO KEEP TURNING THEM ON AND OFF TO SEE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES TO HAVE THE WIPERS ADJUSTED AND REPLACED. THE LAST TIME HOWEVER, IT WAS DETERMINED THAT THERE WAS A BOW IN THE WINDSHIELD AND IT NEEDED TO BE REPLACED. AFTER HAVING THE WINDSHIELD REPLACED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THERE WAS A FILM ON THE WINDSHIELD AND WHEN THE WIPERS WERE USED, THE CONSUMER COULD NOT SEE PROPERLY. ON TWO OCCASIONS THE 4WD/A4WD LIGHT ILLUMINATED AND THE VEHICLE WAS STUCK IN 4WD AND THEN ALL THE LIGHTS WENT OUT AND THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER HAD TO BE REPROGRAMMED. THE CONSUMER ALSO STATED THE REAR WIPERS FAILED AND THE DEALER FOUND A NUT LOOSE AND THE FRONT WASHER HOSE DID NOT WORK AND THERE WAS A KINK IN IT. THERE WAS NOISE COMING FROM THE WINDOWS, ALTHOUGH THE DEALER SAID IT WAS COMING FROM THE MIRRORS. *JB

THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA

THE SIDE IMPACT AIRBAG FAILED TO DEPLOY IN VERY SERIOUS SIDE COLLISION. *AK *NM

CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 25 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE MANUFACTURER DID NOT EXCEPT RESPONSIBILITY. *SC

I WAS IN A CENTER FRONTAL IMPACT ACCIDENT AT 35-40 MPH WITH A VEHICLE THAT PULLED IN FRONT OF ME (T-BONE ACCIDENT) AND MY AIRBAGS FAILED TO DEPLOY. *AK

PURCHASED 2003 GMC ENVOY SLT ON 11/30/2002. SERVICE AIRBAG LIGHT CAME ON AS I WAS DRIVING THE VEHICLE OFF THE LOT. RETURNED TO DEALER FOR REPAIR. DEALER SAID IT WAS A LOOSE WIRE IN THE SENSOR. ONE MONTH LATER SERVICE AIRBAG LIGHT CAME ON AGAIN. RETURNED IT TO DEALER, COULD NOT DETERMINE PROBLEM SO THEY REPLACED THE PASSENGER SIDE AIRBAG. SERVICE AIR BAG LIGHT IS ON AGAIN. THIS IS THE THIRD TIME. ALSO HAVE HAD INTERMITTENT PROBLEMS WITH THE BRAKES. WHEN APPROACHING A STOP LIGHT HAVE HAD INSTANCES WHERE THE CAR WILL NOT STOP, AND THE BRAKE PEDAL IS TO THE FLOOR THIS HAS HAPPENED 3 TIMES. TOOK IT INTO THE DEALER AND WAS TOLD THIS IS THE WAY THE BRAKES FUNCTION ON THIS VEHICLE????? HAVE HAD INTERMITTENT PROBLEMS WITH THE 4 WHEEL DRIVE. THE LIGHTS ON THE 4 WHEEL DRIVE INDICATOR WILL FLASH FROM 2HI ALL THE WAY TO 4 WHL DRIVE WITHOUT EVERY TOUCHING THE CONTROL. EXTREMELY DISAPPOINTED IN THIS VEHICLE FOR THE COST AND UNFORTUNATELY HAVE A 4 YEAR LEASE. WILL NOT RECOMMEND OR PURCHASE ANOTHER GMC PRODUCT. *AK

WHILE SITTING IN TRAFFIC CONSUMER'S VEHICLE WAS STRUCK IN THE REAR, CAUSING IT TO STRIKE A ANOTHER VEHICLE IN THE REAR. CONSUMER SUSTAINED TORN LIGAMENTS IN THE NECK. REAR MIDDLE SEAT POSITION SEAT BELT HOLDING A CSS BECAME DETACHED ALMOST DISLODGING THE CSS WHICH WAS ANCHORED AT THE TOP BY A TETHER STRAP ATTACHED TO THE SEAT. *AK THE LATCH PLATE CAME OUT OF THE BUCKLE. SON CAN NOT REACH THE BUCKLE WHEN SEAT IN THE CSS. VEHICLE NOT TOTALED IN THE CRASH. ESTIMATED SPEED AT IMPACT WAS 30 MPH. JUST MINOR DAMAGE TO THE REAR BUMPER AND HATCH. STRIKING VEHICLE UNDER ROAD THE ENVOY. DEALER INSPECTED BUCKLE AND COULD NOT DUPLICATE THE ISSUE OF A POSSIBLE FALSE LATCHING.CW

WINDSHIELD WIPERS WERE INOPERATIVE. RECALL 04V046000 FOR THE WINDSHIELD WIPER ASSEMBLY WAS ISSUED. HOWEVER, DEALERSHIP WAS UNSURE IF THIS VEHICLE'S VIN NUMBER WAS INCLUDED IN THE RECALL BECAUSE CONSUMER'S NOTIFICATION WAS DUE TO BEGIN IN THE THIRD QUARTER OF 2004. THEREFORE, DEALERSHIP REFUSED TO REPAIR THE WINDSHIELD WIPERS.*AK

I HAD LOST 3 CENTER PIECES THAT COVERS THE LUDE BOLTS. I SPOKE THE COMPANY ABOUT THE ABOVE AND THEY STATED THEY HADN'T HAD ANY ONE TO COMPLAIN. BUT AFTER GREAT EFFORT IT WAS RESOLVED WITH ME BEING REIMBURSED WITH THE 1 I HAD PURCHASED AND THEY REPLACED THE OTHER 2. I HAD SPOKEN WITH 2 OF MY CO-WORKERS AND THEY HAD A SIMILAR COMPLAINT, BUT DID NOT PURSUE IT. NOW MY CRUISE CONTROL HAS GONE OUT AND MAY VECHILE ONLY HAVE 16,000 MILES ON IT AND I HAVEN'T USE D IT. THE WAY I FOUND OUT IT WAS NOT WORKING WAS WE WERE TAKING A TRIP AND THE CRUISE WOULD NOT WORK. I NOW HAVE TO TAKE IT IN FOR REPAIR AND I AM DREADING IT WILL BE A ORDEAL. SINCE I HAVE TO TAKE IT IN TO THE CHEVROLET PLACE INSTEAD OF THE DEALERSHIP I PURCHASED IT FROM BECAUSE OF THE POOR SERVICE.*AK

VEHICLE WAS DESIGNED WITH THE COOLANT LINES NEXT TO THE CATALYTIC CONVERTER. THE FUEL LINE RUPTURED IN SEVERAL PLACES AND SPRAYED COOLANT ON THE UNDER CARRIAGE OF THE VEHICLE ,AND THE CATALYTIC CONVERTER. *AK