2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- LOCHBUIE, CO
ROUGH IDLE WHILE IN PARK AND WHILE SHIFTING TO SECOND GEAR. ENGINE LIGHT FLASHING, OIL IN SPARK PLUG WELLS, CYLINDER MISFIRE ON CYLINDER #4. CHANGED SPARK PLUGS & WIRES, THIS DID NOT REMEDY THE SITUATION. I HAD THE SUV FOR 1 MONTH AND THE DRIVE TRAIN WENT BAD. TWO MONTHS LATER, I GOT MY TRUCK BACK FROM THE MECHANIC BECAUSE PARTS NEEDED TO BE CERTIFIED BY A GM ENGINEER. I HAVE HAD NOTHING BUT MECHANICAL FAILURES SINCE 2010 WHEN I BOUGHT THE VEHICLE. NOW I HAVE AT LEAST FIVE TROUBLESHOOTING CODES AND NOW I'M BEING TOLD THAT THE CYLINDER HEAD NEEDS REPLACED. THIS SHOULDN'T BE HAPPENING AND I KNOW NOW THAT I WILL NEVER BUY ANOTHER GMC PRODUCT EVER AGAIN. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- DOUGLASVILLE, GA
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE PASSENGER SIDE BRAKE LIGHT AND THE DRIVERS SIDE DAY HEADLIGHT FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- LOS ANGELES, CA
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 GMC ENVOY- RICHMOND, OH
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- ALBUQUERQUE , NM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,001.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC ENVOY- SANTA CLARA, CA
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- LITTLE ROCK, AR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A TIRE WAS ON THE ROAD AND THE CONTACT SWERVED TO THE LEFT TO AVOID THE OBJECT HOWEVER, THE POWER STEERING ASSIST FAILED AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND FLIPPED APPROXIMATELY TEN TIMES AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE IGNITION SWITCH MAY BE THE CAUSE OF THE FAILURE. UPDATED 12/16/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- MOBILE, AL
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE LOW PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- DOVER, DE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE ENGINE, A FIRE STARTED NEAR THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- SEATTLE, WA
WE WERE AGAIN DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST STOPPED. WE WERE ONCE AGAIN ABLE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE 2ND TIME OUR ENVOY JUST STOPPED RUNNING AT 60 MPH. AGAIN, THE MECHANICS COULD NOT FIGURE OUT WHY THIS HAPPENED. I HAPPENED ONE MORE TIME, BUT I DO NOT HAVE THE DATE. SO THAT MAKES THREE TIMES OUR 2002 GMC ENVOY SUDDENLY QUIT RUNNING WHILE AT A HIGH SPEED ON THE FREEWAY. WE ARE CONCERNED THIS IS AN IGNITION PROBLEM LIKE WITH THE OTHER GM VEHICLES THIS HAS HAPPENED TO. *TR
Source: NHTSA WEB SITE