2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- SEATTLE, WA
WE WERE DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST QUIT. WE WERE ABLE TO COAST TO THE SIDE OF THE FREEWAY. HAD TO HAVE THE ENVOY TOWED TO OUR MECHANIC. THEY COULD NOT FIND ANYTHING WRONG WITH IT. WE NOW BELIEVE IT WAS AN IGNITION PROBLEM LIKE WITH THE OTHER GMC VEHICLES. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY 360- ROANOKE, VA
DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF DAYS SERVICING. MODULE FINALLY CONFIRMED DEFECTIVE. THEY REPLACED WITH #12233969 (MODULE 16712-CT). COST TOTAL FOR DEFECTIVE PART AND SERVICING WAS $746.28. FIRMLY BELIEVE THIS SHOULD HAVE BEEN A SAFETY RECALL ISSUE ALL ALONG, BUT DEALER SAID GM DID NOT DECLARE AS SUCH. OTHER SERVICE REPAIR TECHNICIANS DISAGREED. FORTUNATELY NO ACCIDENT WAS INVOLVED IN THE SEVERAL YEARS THIS WAS AN ISSUE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- DALLAS, TX
OVER THE YEARS I OWNED THIS VEHICLE, I HAD IT SERVICED NUMEROUS TIMES FOR ENGINE FAILURE. THE LAST AND FINAL TIME, THE DEALERSHIP (EWING AUTOMOTIVE) COULD NOT FIND ANYTHING WRONG. HOWEVER, WHILE TRAVELING ON THE HIGHWAY AT 60 MILES AN HOUR WITH A FULL TANK OF GAS, I LOST ALL POWER STEERING CONTROL AND THE CAR STOPPED DEAD. THIS WAS EXTREMELY DANGEROUS AND LED ME TO TAKE A MINIMAL AMOUNT IN A SALE, JUST TO GET RID OF THIS DANGEROUS CAR. IT IS VERY DISAPPOINTING TO LEARN THAT GM WAS FULLY AWARE OF THIS DEADLY ISSUE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- TYLER, TX
THERE IS A PROBLEM WITH THE IGNITION IN MY 2002 GMC ENVOY WHEN THE VEHICLE IS ON THE KEY COMES OUT OF THE IGNITION AND IT IS NOT SUPPOSE TO. I NOTICED THAT GM HAS THE PROBLEM ONLINE AND FOUND OUT THE HARD WAY THAT MY VEHICLE HAS THIS PROBLEM BUT GM HAS NOT PUT THE 2002 GMC ENVOY ON THAT RECALL LIST AT ALL AND I HAVE ALREADY TALKED TO THEM ABOUT IT AND THEY DENY IT I HAVE THE EVNOY THAT THE RECALS ARE ON. ALL I GET IS THE RUN AROUND BY GM ABOUT THE RECALLS AND THEY WANT ME TO PAY FOR THEIR MISTAKES. THE ENVOY HAS 4+ OTHER RECALL ITEMS AS WELL THE GM COMPANY DON'T WANT TO TAKE RESPONSEABILITY FOR WHAT THEY LET HAPPEN AND THEY NEED TO BE HELD LIABLE FOR WHAT IS GOING ON WITH THE VEHICLES THEY MADE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- PORT ST LUCIE , FL
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
Source: NHTSA WEB SITE -
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2002 GMC ENVOY- FAR ROCKAWAY, NY
TL* THE CONTACT OWNS A 2002 GMC ENVOY .THE CONTACT STATED THAT HE ATTEMPTED TO SHIFT INTO DRIVE BUT THE GEAR SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SHIFTER SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY XL- MARION, IN
AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- ELECTRA , TX
IT LIKE IT NOT GETING ANY GAS WHEN I HIT THE GAS IN BOGGS DOWN LET OFF OTS FINE PCM IM GUESS. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- KINGSFORD, MI
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AS THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. TWO WEEKS LATER THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COOLING FAN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY XL- SOUTHAVEN, MS
THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR
Source: NHTSA WEB SITE