2007 GMC ENVOY 360 Complaints

I STARTED MY GMC ENVOY SO THAT IT MAY WARM UP. AS IT WAS WARMING UP I STARTED TO SMELL SMOKE. I HIT THE ONSTAR BUTTON AND WAS SPEAKING TO THE CUSTOMER REP WHEN THE SMOKE GOT HEAVY AND SPARKS CAME FROM THE DRIVERS DOOR PANEL. I IMMEDIATELY BACK THE CAR OUT OF MY DRIVEWAY BECAUSE I DID NOT WANT MY HOUSE TO BURN IN CASE THE CAR WENT UP IN FLAMES. THE ONSTAR REP CALLED THE FIRE DEPARTMENT WHO CAME AND RIPPED APART THE DOOR PANEL, DISCONNECTED THE BATTERY AND PULLED OUT A BURNED WINDOW HARNESS UNIT. THE FIRE CHIEF SAID THAT IT WHAT STARTED THE FIRE. THE TOW TRUCK CAME AND TOOK THE CAR TO THE DEALER WHERE I WAS TOLD I HAD TO PAY OUT OF POCKET BECAUSE THE WARRANTY WAS OVER, MIND YOU THIS IS A 2007 GMC. WHEN I TOLD HIM IT WAS A MANUFACTURER DEFECT AND IT DID NOT MATTER WHETHER OR NOT I HAD WARRANTY OR NOT GMC SHOULD BE RESPONSIBLE. HE SAID THAT THERE WAS NO RECALL AND I WOULD HAVE TO PAY IF I WANTED MY CAR FIXED. I HAD TO RENT A CAR BECAUSE THEY WOULD NOT EVEN HONOR THEY'RE 5 YEAR 100K MILE COURTESY CAR WARRANT AND I HAD TO PAY ALMOST $1000.00 APART FROM THE RENTAL TO HAVE MY CAR REPAIRED. WHEN I FINALLY GOT MY CAR BACK THE RECEIPT CONFIRMED WHAT HAPPEN. THE SERVICE MANAGER EVEN STATED THAT THE FIRE STARTED FROM THE WIRE HARNESS AND THERE WAS A SHORT SOMEWHERE IN THE CAR THAT THEY HAD TO REPAIR AS WELL. MY CAR HAS NOT BEEN MODIFIED IN ANY WAY. *TR

ON OCTOBER 20 THE 2007 I PURCHASED A 2007 ENVOY SUV FROM RAMEY FORD IN TAZEWELL VA. ON OCTOBER 27, 2007 I HAD BACKED INTO MY DRIVE WAY PUT THE VEHICLE IN PARK HAD THE KEYS IN MY HAND AND WALKED AROUND THE VEHICLE TO GET MY DAUGHTER OUT OF THE CAR SEAT. THIS IS WHEN I NOTICED THAT THE VEHICLE WAS ROLLING I THEN JUMPED IN THE PASSENGER SIDE DOOR AND TRIED TO STOP THE VEHICLE BEFORE I COULD STOP THE VEHICLE WE (MY DAUGHTER AND I) WERE OVER A FIVE-FOOT ROCK WALL INTO THE BUSHES MY FATHER STOOD THERE AND WATCHED THE WHOLE ACCIDENT. MY LEGS WERE HANGING OUT OF THE VEHICLE I WAS VERY BRUISED UP. THANK GOD THAT MY DAUGHTER HAD NOT BEEN UNBUCKLED FROM HER CAR SEAT. AFTER MY FATHER CHECKED TO SEE IF WE WERE OKAY I HANDED MY FATHER THE KEYS AND HE MOVED THE VEHICLE THE GEAR SHIFTER WAS PUSHED ALL THE WAY TO THE DASH IN THE PARK POSITION ( I HAVE PICTURES) THE DASH LIGHTS WERE READING PARK BUT THE VEHICLE WOULD MOVE AS THOUGH IT WAS IN DRIVE. AFTER MOVING THE VEHICLE THE KEYS WOULD NOT COME OUT OF THE IGNITION. WHEN I WRECKED AND MOVED THE VEHICLE THERE WAS SAND EVERYWHERE ON THE SCENE FROM THE VEHICLE IT WAS LIKE BEACH SAND. MY QUESTION IS WHY DID THE KEYS COME OUT OF THE IGNITION IF THE VEHICLE WAS NOT IN PARK AND NOW THAT THE KEYS ARE IN THE IGNITION YOU CAN DRIVE THE VEHICLE IN THE PARK POSITION AND THE KEYS WILL NOT COME OUT????? *TR

TL*THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE TAIL GATE FAILED TO STAY IN PLACE WHEN IT WAS SHUT. THE DEALER STATED THAT THE LATCH FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CURRENT MILEAGE WAS 10,700 AND FAILURE MILEAGE WAS 10,680.