2003 GMC ENVOY XL Complaints

8/7/08 FOUND ON YOUR WEB SITE NHTSA ACTION #: PE07014; WHICH STATES GM WILL EXPAND ITS "SPECIAL POLICY" TO ADDRESS THE FUEL TANK INLET CHECK VALVE FRACTURES ON CERTAIN MODEL YEAR GMC ENVOY XL AND THEY WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT ALSO STATES THAT GM WOULD BE SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007 REGARDING THIS "SPECIAL POLICY". I DID NOT RECEIVE SUCH A LETTER. I CONTACTED GM TODAY AT 866-996-9463 REGARDING THIS "SPECIAL POLICY", AND THIS IS THE ANSWER I RECEIVED. SINCE I WAS NOT GRANTED SUCH A LETTER, AND GM DID NOT INCLUDE MY VIN # AS PART OF A SELECTED VIN# MAILING FOR THIS RECALL, I AM NOT ELIGIBLE FOR REIMBURSEMENT OF THE MONIES SPENT TO REPLACE THE GAS TANK. MY COMPLAINT IS THIS: MY VEHICLE FITS WITHIN THE GUIDELINES, MEANING THE MAKE, MODEL, YEAR, AND DESCRIPTION OF DEFECT EXACTLY MATCHES THAT OF WHAT GM CLAIMS TO BE RECALLING, BUT SINCE MY VIN # WAS NOT SELECTED AS PART OF THE "LOT" OF VIN # GM DECIDED TO SEND LETTERS TO, I AM NOT ELIGIBLE. THAT IS NOT A ACCEPTABLE REASON FOR NOT REIMBURSING MY EXPENSES. *TR

TOOK MY 2003 GMC ENVOY TO MY LOCAL GARAGE BECAUSE THE CLUTCH FAN WOULD NOT SHUT OFF. MECHANIC ASKED ABOUT THE STRONG SMELL OF FUEL, AND I SAID I WAS AWARE THE TANK NEEDED TO BE REPLACED DUE TO A CRACK WHERE THE FILL TUBE GOES INTO THE TANK. THE MECHANIC SAID BOTH ARE IMPORTANT TO FIX, BUT THE FUEL LEAK COULD BE A DEADLY SITUATION, AND HE WOULD SUGGEST TACKLING THAT DEFECT FIRST, BUT IN ORDER FOR CAR TO RUN NORMAL HAD TO HAVE CLUTCH FAN REPLACED TOO. TOTAL COST FOR TANK RELATED REPLACEMENT: $1,058.04. TOTAL COST FOR CLUTCH FAN REPLACEMENT: $719.50 TOTAL COST FOR TAXES: $72.75. WHY HAVEN'T THESE WELL KNOWN DEFECTS BEEN ADDRESSED IN A RECALL. THESE ARE NOT INEXPENSIVE REPAIRS WE ARE TALKING ABOUT HERE, NOT TO MENTION THE POTENTIALLY DEADLY CONSEQUENCES GMC IS SUBJECTING THEIR CONSUMERS TO. *TR

VEHICLE WAS TRAVELING A 65MPH WITH NO VISIBLE SIGNS OF TROUBLE. THE VEHICLE'S PCM FAILED AND THE VEHICLE COASTED TO A STOP AND WOULD NOT START. THE PCM WAS REPLACED BY THE DEALER AND REPROGRAMMED. *TR

I HAVE A 2003 GMC ENVOY. LATELY I HAVE SMELT GAS WHEN OUTSIDE AND EVEN INSIDE THE VEHICLE. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THIS SHOULD BE RECALLED WITH GM, THIS IS A HUGE SAFETY ISSUE. SINCE WHAT MAKES GASOLINE EXPLODE IS THE VAPORS I WOULD IMAGE THAT GM MIGHT HAVE A DEATH ON THEIR HANDS BEFORE LONG. *TR

2003 GMC ENVOY XL-- SERVICE ENGINE LIGHT CAME ON HAD VEHICLE CHECKED. THEY DECIDED THE PROBLEM WAS A FUEL CAP. REPLACED WITH NEW CAP AND SERVICE ENGINE LIGHT COMES BACK ON. TAKE VEHICLE BACK AND THEY CHECK FURTHER AND TELL ME I NEED A NEW GAS TANK. NOTICE WHEN PARKED ON AN INCLINE GAS IS LEAKING FROM TANK AT THE INLET FROM THE FILLER NECK. DURING INVESTIGATION ON INTERNET I'VE NOTICED ALOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM WITH FUEL LEAKS. WHY NO RECALL FOR FUEL TANK ISSUES??? I HAVEN'T HAD THE VEHICLE REPAIRED YET BECAUSE I WAS SEARCHING FOR POSSIBLE RECALL. I'M TAKING IT TO THE DEALER TOMORROW TO SEE IF THEY WILL COVER THIS ISSUE. IF THE VEHICLE IS LEAKING FUEL ON AN INCLINE THEN I'M SURE IT HAS VAPORS ESCAPING ON LEVEL GROUND. *TR

TL*THE CONTACT OWNED A 2003 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. WHILE DRIVING OUT OF THE DITCH, SHE STRUCK A LARGE CULVERT AND THE VEHICLE WENT AIRBORNE. THE VEHICLE ROLLED SEVERAL BEFORE FINALLY COMING TO A STOP. THE PASSENGER SIDE SEAT BELT SNAPPED, WHICH CAUSED THE PASSENGER TO BE EJECTED FROM THE VEHICLE AND KILLED BETWEEN THE SECOND OR THIRD ROLLOVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS HOSPITALIZED AND REMAINS IN SERIOUS CONDITION. THERE HAS BEEN NO EXPLANATION AS TO WHAT CAUSED THE PASSENGER SIDE SEAT BELT TO FAIL AND THE AIR BAGS TO NOT DEPLOY. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 108,000. ADDED INFORMATION 10.27/08 *CW UPDATED 10/27/08. *JB

NO WAY TO TURN OFF THE AIR/VENT/HEAT SYSTEM. BREEZE BLOWING IN 24X7 AND THE "RECIRCULATE" BUTTON ONLY WORKS WHEN THE FAN IS ON. EXTREMELY IRRITATING WHEN DRIVING BEHIND A BUS, OR IN A DUST STORM, OR DURING A FIRE. IT IS HIGHLY IRRITATING TO HAVE AIR BLOWING IN YOUR EYES ALL THE TIME, OR ON YOUR FEET MAKING YOU COLD; OR THE OPPOSITE DURING THE SUMMER. WHAT IF I DON'T WANT AIR BLOWING ON ME, HOT OR COLD? I THINK IT IS DANGEROUS TO HAVE TO ALWAYS FIDDLE WITH THE TEMPERATURE CONTROLS TRYING TO MAKE IT COMFORTABLE WHILE DRIVING. IF I HAD KNOWN THIS CAR WAS DESIGNED LIKE THIS, I NEVER WOULD HAVE BOUGHT IT. NOW I'M STUCK WITH A CAR PAYMENT I NEVER HAD BEFORE AND A VERY SAD SITUATION. *TR

FUEL PUMP OUTLET TUBE CORRODED THROUGH CAUSING A RELEASE OF FUEL UNDER PRESSURE, WHICH SPRAYED OVER THE TOP OF THE GAS TANK AND RAN DOWN BOTH SIDES OF THE TANK, I FEEL THIS COULD HAVE EASILY CAUSED A FIRE WITH ANY TYPE OF IGNITION SOURCE. THIS PREMATURE FAILURE (5 YEARS) COST OVER $1,000.00. *TR

TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT WAS INVOLVED IN A CRASH TWO AND A HALF YEARS AGO AND THE AIR BAGS FAILED TO DEPLOY. SHE WAS DRIVING AT 35 MPH AT THE TIME. SINCE THAT TIME, SHE WAS INVOLVED IN ANOTHER CRASH, IN WHICH THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AGAIN. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND THEY WILL SEND SOME PAPERWORK FOR HER TO COMPLETE. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.

OUT BACK LATCH DOOR, DOES NOT SHUT PROPERLY. YOU HAVE TO SLAM IT, AND IT FEELS LIKE IT IS GOING TO BREAK THE GLASS. IT SEEMS LIKE THIS SHOULD BE A VERY BIG ISSUE BECAUSE IF IT FAILS TO STAY CLOSE LIKE IT SOMETIMES DOES, IT COULD BE A VERY SERIOUS ISSUE. *TR