2004 GMC ENVOY XL Complaints
View complaints related to 2004 GMC ENVOY XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2004 GMC ENVOY XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 GMC ENVOY XL- FRANKLIN, TN
VEHICLE'S "CHECK ENGINE" LIGHT CAME ON 2 DAYS PRIOR TO FAILING A VEHICLE EMISSIONS TEST FOR FUEL TANK LEAK. DEALER STATED THAT THERE WAS A "SPECIAL POLICY" IN PLACE AS THE MANUFACTURER RECOGNIZED THIS SAME DEFECT ON OTHER VEHICLES. THE VIN NUMBER WAS NOT INCLUDED IN THE "SPECIAL POLICY" BUT WAS THE SAME DEFECT. THE DEALER IS ADVISING NOT TO CONTINUE TO DRIVE THE VEHICLE UNTIL REPAIRED. THE DEALER OPINION IS THAT DUE THE "SPECIAL POLICY" THERE ARE NO FUEL TANKS AVAILABLE SO THE VEHICLE IA LOCATED AT THE DEALER UNTIL REPAIRED. OLD PART CAN BE MADE AVAILABLE. *TR
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- FORT LAUDERDALE, FL
WHILE DRIVING AND APPROACHING A STOP FOR A RED LIGHT, THERE WAS A VERY LOUD CRASHING SOUND FROM UNDER THE VEHICLE. THE VEHICLE WAS NO LONGER ABLE TO DRIVE IN 1ST GEAR OR REVERSE. THE VEHICLE WAS ABLE TO PROPEL ITSELF IN 'D', BUT WAS VERY SLUGGISH AS IF TRYING TO START DRIVING A MANUAL TRANSMISSION IN 2ND OR 3RD GEAR. WHILE THE VEHICLE WAS IN NEUTRAL IT WOULD STILL PROPEL ITSELF WHEN THE ACCELERATOR WAS DEPRESSED. IT WAS NO LONGER ABLE TO BE MOVED MANUALLY BY PUSHING, IT WOULD ONLY MOVE WHEN DRIVEN FORWARD OR WHEN THE REAR WHEELS WHERE LIFTED OFF THE GROUND WHEN IT WAS TOWED. THE DEALER HAS RECOMMENDED A NEW TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- FULTON, AR
EVENTS THAT HAVE LEAD UP TO THE FAILURE I BELIEVE IS POOR ENGINEERING OF THE PRODUCT. I HAVE A 2004 ENVOY XL THAT HAS THE DRIVERS' SIDE POWER SEAR AND LUMBAR COMPRESSOR SWITCH SET ON THE SIDE OF THE SEAT. THE SWITCHES ARE SURROUNDED BY A THAN LARGE PIECE OF HARD PLASTIC. THE WAY IT IS ARRANGED ON THE SEAT NO MATTER HOW A PERSON GET OUT OF THE VEHICLE; PRESSURE IS PUSHED DOWN ONTO THE PLASTIC SEAT SWITCH COVER. I HAVE REPLACED THIS PRODUCT TWICE NOW WITHIN THE PAST YEAR AND A HALF. THE FIRST TIME IT COST ME FROM 65 TO 85 DOLLARS TO REPLACE A .50 CENT PIECE OF PLASTIC. I WAS TOLD IT HAD A TWELVE MONTH WARRANTY. WITHIN 3 TO 6 MONTHS THE SAME THING HAPPENED; MY WIFE GOT OUT OF THE VEHICLE AND THE SEAT CONTROL SWITCH PLATE FELL TO THE GROUND. WHEN I TOOK IT BACK TO THE DEALER FOR THE SECOND TIME, THE SERVICE MANAGER ASKED THE PROBLEM AND WHEN I TOLD HIM ABOUT THE SWITCH CONTROL COVER FALLING OFF AGAIN; THE PERSON STATED, " I BET YOU ARE DRIVING AN ENVOY AREN'T YOU?" HE THEN SAID THOSE WERE A BAD DESIGN FOR THAT MODEL AND POP OFF ALL THE TIME. WELL AFTER REPLACING THE PRODUCT UNDER THE WARRANTY THAT COVERED THE FIRST ONE I REPLACED (BOUGHT), I ASKED DOES THE 12 MONTH WARRANTY START OVER FOR THE NEW PRODUCT? HE SAID NO, AND IF IT COMES OFF AGAIN, AND IT WILL; YOU WILL HAVE TO BUY THE NEXT COVER PLATE AGAIN. THAT IS WRONG!!! IF IT IS GENERALLY KNOW THROUGHOUT THE GM SERVICE DEPARTMENTS A PROBLEM EXISTS WHY DOES THE CUSTOMER HAVE TO CONTINUE TO PAY??? OH BY THE WAY, THE PLASTIC SEAT CONTROL COVER DID POP OFF AGAIN FOR THE THIRD TIME ABOUT 1 MONTH AGO, SO I HAVE ENGINEERED IT WITH ZIP TIES THAT ARE BRIGHT ENOUGH WHEN THE DOOR IS OPEN FOR PEOPLE TO SEE WHAT TYPE OF PRODUCT GM ACTUALLY BUILDS. *JB
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- ATLANTA, GA
ENGINE, CHECK GADGES LIGHT APPEARS, SUV STALLS, RADIO LIGHTS AND STEERING LIGHTS KEEPS FAILING. I HAVE TAKEN MY 04 ENVOYXL INTO THE DEALERSHIP OVER 7 TIMES FOR THE SAME PROBLEM IN WHICH THEY HAVE NOT YET BEEN ABLE TO FIX/RESOLVE. MY ENVOYXL CHECK ENGINE AND CHECK GADGES LIGHTS KEEP POPPING ON AND THE VEHICLE CONTINUES TO CUT OFF/STALL THE DEALERSHIP HAS NOT YET FIXED THE PROBLEM, I HAVE TAKEN THE SUV IN OVER 6 TIMES FOR THIS PROBLEM. FROM 2004 UNTIL NOW 2007 THE PROBLEM CONTINUES. THE LIGHTS ON THE DASH BOARD KEEPS GOING OUT. THEY HAVE REPLACED THE LIGHTS AT LEAST 2 OR 3 TIMES BUT THEY KEEP GOING OUT. THESE LIGHTS ARE ON THE RADIO PART, THE BUTTONS WHICH OPERATE THE RADIO AND SWITCHES THE STATION. THE PANELS SEEMS TO GET VERY HOT. THE LIGHTS ARE CURRENTLY OUT NOW AFTER BEING REPLACED 3 TIMES AND NOW THE VEHICLE IS OUT OF WARRANTY. THE PAINT ON THE SUV IS VERY DULL AND THE LEATHER ON THE 2ND ROW SEAT IS CRACKING, COMPLETELY WORN AND VERY CHEAP. I COMPLAINED TO THE DEALERSHIP 1 YEAR AFTER I PURCHASED THE VEHICLE THAT THE LEATHER IS WORN OUT TOO FAST, NOTHING WAS DONE ABOUT THE 2ND ROW LEATHER SEATS. THE PAINT ON THE EXTERIOR IS DULL AND SPOTTY, I COMPLAINED TO THE DEALERSHIP BEFORE THE 36,000 MILE WARRANTY EXPIRED AND NOTHING WAS DONE ABOUT THE PAINT EITHER. THIS SUV IS A LEMON, IT CONTINUES TO CUT OFF ALTHOUGH MANY ATTEMPTS HAS BEEN MADE TO REPAIR THE PROBLEM, I THINK THEY SHOULD BUY THIS VEHICLE BACK SINCE IT CAN'T BE FIXED. THERE IS A DEFECT IN THE ELECTRICAL SYSTEM SINCE THESE LIGHTS ON THE INSTRUMENT PANEL CONTINUES TO WEAR OUT VERY FAST AND THE RADIO HAD TO BE REPLACED ALREADY BUT THE LIGHTS CONTINUES TO BLOW OUT ON THE INSTRUMENT PANEL AND THE STEERING WHEEL WHICH ALSO CONTROLS THE RADIO AND OTHER COMPONENTS. *TR
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- SILER CITY, NC
THE SPEEDOMETER HAS BECOME ERRATIC ON MY 2004 GMC ENVOY XUV. I WAS TOLD BY A DEALERSHIP IT WILL REQUIRE REPLACEMENT IN THE RANGE OF 300 DOLLARS JUST FOR PARTS. THIS APPEARS TO BE A MANUFACTURING DEFECT THAT CONVENIENTLY APPEARS SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. FROM WEB POSTS IT IS OBVIOUSLY A WIDESPREAD PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. I HAVE RECENTLY RECEIVED A SPEEDING TICKET AND MY INSPECTION IS DUE!!!!! *TR
Source: NHTSA WEB SITE -
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2004 GMC ENVOY XL- CEDAR HILL, TX
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CURRENT MILEAGE WAS 61,000. THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CRACKING AND HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 GMC ENVOY XL- CENTER CITY, MN
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 70 MPH, THE TREAD ON THE MICHELIN CROSS-TERRAIN TIRES SEPARATED. A MICHELIN DEALER INSPECTED THE TIRE, BUT COULD NOT DETERMINE THE CAUSE OF FAILURE. THERE WERE NO VISIBLE SIGNS OF ANY FOREIGN OBJECTS PUNCTURING THE TIRE. THE ROAD CONDITIONS WERE CLEAR. THE DOT NUMBER AND VIN WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 GMC ENVOY XL- LIVINGSTON MANOR, NY
SPEEDOMETER READING 25 MPH AT FULL STOP. N4180 CLUSTER ASSEMBLY WAS REPLACED. INSTRUMENT PANEL BUTTONS WERE THEN NOT WORKING AS THEY HAD PREVIOUSLY. WORKING ON THE ISSUE WITH THE DEALER. *AK
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- HOFFMAN ESTATES, IL
I OWN A 2004 ENVOY XL 2 WD. IT HAS 40,000 MILES ON THE ODOMETER. ON THREE DIFFERENT OCCASIONS THE SPEEDOMETER READ ZERO WHILE THE CAR WAS ABOVE 40 MPH. THE SPEEDOMETER REMAINED OFF LINE UNTIL THE NEXT TIME IT WAS STOPPED WITH TURNING OFF THE IGNITION. UPON START UP,THE SPEEDOMETER NEEDLE BEGAN TO RECOGNIZE THE ACTUAL SPEED VARIATIONS OF THE DRIVE. UNDOCUMENTED RATES OF SPEED COULD CAUSE ACCIDENTS. WHEN WILL THE NEXT TIME WHEN THIS RECURS ON THE VEHICLE? WILL THIS AND/OR COULD THIS CAUSE AN ACCIDENT? *AK
Source: NHTSA WEB SITE -
2004 GMC ENVOY XL- BROOKLYN PARK, MN
THE SPARE TIRE RELEASE DOES NOT WORK. YOU ARE SUPPOSED TO RAISE THE JACK UP TO THE SPARE TIRE AND IT WILL PUSH THE SPARE UP AND RELEASE I THE RELEASE BENT AS WELL AS THE JACK. WE WILL NOW HAVE TO CUT THE WIRE IF WE EVER WANT TO USE THE SPARE TIRE. THIS SHOULD HAVE A NORMAL RELEASE OR METAL PLATE HOLDING THE SPARE ONTO THE BOTTOM OF THE TRUCK. *AK
Source: NHTSA WEB SITE