2002 GMC ENVOY XL Complaints
View complaints related to 2002 GMC ENVOY XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2002 GMC ENVOY XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY XL- WILLIAMSTOWN, NJ
THE CABLE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION PULLED LOSE AND LOCKED THE TRANSMISSION IN THE PRE-FAILURE STATE. IF THIS HAPPENS WHEN SOMEONE IS SHIFTING INTO PARK, THEY MAY NOT REALIZE THAT THE TRANSMISSION DID NOT GO INTO PARK AND THE VEHICLE COULD ROLL CAUSING AN ACCIDENT. THE PLASTIC CONNECTOR ON THE SHIFT CABLE IS LOCATED VERY CLOSE TO THE EXHAUST PIPE AND APPEARS TO LOSE HIGH TEMP OVER TIME. (THE EARS PULLED THROUGH). *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- COMPTON, CA
DT: THE CONTACT STATES THE ABS BRAKES ARE NOT ACTIVATING PROPERLY. THE BRAKES WILL NOT HOLD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY XL- WYOMING, MI
IN 10 DAYS, HAD THE TRANSMISSION GO OUT ($3200), EXHAUST MANIFOLD GASKETS START LEAKING ($400), 4WD SWITCH ($250), AUTOMATIC TRANSMISSION PARK LOCK IN STEERING COLUMN ($250) AND NOW I HAVE A 4WD SERVICE LIGHT ON. THE DEALER HAS BEEN TOTALLY UNHELPFUL. ALTHOUGH I AM AN ENGINEER AT A TIER 1 U.S. AUTO SUPPLIER, I WILL BE LOOKING OVERSEAS FOR MY NEXT CAR. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- WYOMING, MI
MY 2002 GMC ENVOY SEEMED TO BE RUNNING FINE. ONE DAY ON THE WAY HOME, I HEARD A LOUD BANG AND MY RPM'S SEEMED TO GO UP. IT ALMOST MADE ME SWERVE INTO ONCOMING TRAFFIC DUE TO THE DISTRACTION. WHEN I GOT TO WHERE I WAS GOING, I FOUND OUT THAT I HAD NO REVERSE, AND IT SHIFTED EXTREMELY HARD BETWEEN 1ST AND 2ND GEAR. DEALER TOLD ME THEY NEVER HEARD OF IT, BUT IT NEEDED A SUN GEAR, APPROXIMATELY $2,000 TO FIX. I OPTED FOR THE NEW TRANNY FOR $3,200. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- SOLEBURY, PA
I WAS DRIVING ON MECHANICSVILLE ROAD AT 45 MPH AS IS THE SPEED LIMIT THERE. THE CAR LURCHED TO A STOPPED. THE EMERGENCY MESSAGE READ, "MAJOR BRAKE FAILURE, GO IMMEDIATELY TO THE DEALER. THE SERVICE MANAGER SAID HE HAD ONE SUCH INCIDENT WITH A GENTLEMAN EARLIER, AND IT WAS A BREAK IN THE GASKET LEAKING OIL ONTO THE BRAKE SENSOR SOAKING IT WITH OIL THAT LEAD TO THIS FAILURE. IT TURNS OUT THAT IS WHAT EXACTLY LEAD TO MY BRAKE FAILURE. THE GASKET BROKE AND LEAKED OIL ONTO THE BREAK SENSOR CAUSING THE BREAKS TO FAIL.
Source: NHTSA WEB SITE -
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2002 GMC ENVOY XL- RANDOLPH, NJ
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- HERMITAGE, PA
IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- XENIA, OH
2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- ORANGEBURGE, SC
DT: 2002 GMC ENVOY XL - THE CONSUMER IS HAVING THE SAME PROBLEM AS THE LARGER GMC VEHICLES THAT WERE RECALLED REGARDING THE ANTI- LOCK BRAKING SYSTEM. WHILE DRIVING AT HIGH SPEED THE VEHICLE STARTING SLOWING DOWN AND LOCKED UP. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER. THE ANTI- LOCK BRAKES WERE REPAIRED ON THE TRUCK AT A COST OF $1400. THE CONSUMER HAD THE REPAIR DONE ABOUT A YEAR AGO. THERE WAS NO RECALL ON THE ENVOY FOR THE ABS. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY XL- BURKE, VA
GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB
Source: NHTSA WEB SITE