2003 GMC ENVOY XL Complaints
View complaints related to 2003 GMC ENVOY XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2003 GMC ENVOY XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 GMC ENVOY XL- OFALLON, MO
ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT MATTER WHETHER IT'S OUT OF WARRANTY IF THE VEHICLE GM MADE IS DEFECTIVE BECAUSE THERE WAS NOTHING WRONG WITH MY ENVOY UNTIL NOW. I'M PURSUING MATTERS FURTHER SO THEY HAVE NOT HEARD THE LAST FROM ME. I WOULD RECOMMEND TO ALSO CONTACT THE ATTORNEY GENERAL'S OFFICE TO FILE A COMPLAINT BECAUSE GM HAS TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS. I WILL ALSO BE CONTACTING THE PRESIDENT OF THE GM COMPANY BECAUSE MY HUSBAND COULD HAVE BEEN SERIOUSLY HURT AND THEY NEED TO INCUR THE COSTS OF REPAIRS, NOT ME. *TR
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- GRAND LEDGE, MI
THIS IS THE SECOND OCCURRENCE OF AN ISSUE WITH THE VEHICLES MANUAL SWITCH FOR 2HI,AWD,4HI,4LOW. THE DEALER I BOUGHT THE USED VEHICLE FROM FIXED THE ISSUE RIGHT AFTER PURCHASE AND I'M HAVING ANOTHER PROBLEM WITH THE SWITCH. I TRY TO SELECT ANYTHING BESIDES 2HI AND THE SELECTOR WILL JUST CONTINUE TO BLINK ON THE SELECTION WITHOUT ANY ACTION. SOMETIMES THE SERVICE 4WD WILL ILLUMINATE ON THE DASH. THIS SEEMS LIKE A FREQUENT OCCURRENCE/COMPLAINT OF OTHER ENVOY OWNERS ONLINE. *TR
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- VERSAILLES, IN
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS BEING FILLED, FUEL WOULD LEAK AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK WOULD LEAK WHEN THE VEHICLE WAS IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 144,306. UPDATED 02/11/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 GMC ENVOY XL- BALTIMORE , MD
DRIVING IN A SCHOOL ZONE LOOKED AT SPEEDOMETER TO CHECK SPEED I WAS IN A 40 MPH ZONE AND SPEEDOMETER SAID I WAS DOING 70 MPH. SCHOOL ZONE HAD A " YOUR SPEED IS" DISPLAY AND I WAS ONLY GOING 38 MPH. THE SPEEDOMETER INCREASED AS I INCREASED SPEED BUT WAS 30 MPH OVER. AFTER I GOT HOME AND TURNED MY TRUCK OFF THE SPEEDOMETER STILL SHOWED MPH. *JB
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- HOMESTEAD, FL
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE. *JS
Source: NHTSA WEB SITE -
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2003 GMC ENVOY XL- ROSELLE, NJ
I GOT HOME ONE EVENING AND WHEN I TURNED THE IGNITION KEY TO SHUT THE TRUCK OFF THE ENGINE CONTINUED TO RUN. I WAS CONCERNED; AS I COULD NOT LEAVE THE VEHICLE RUNNING ALL NIGHT; AT THAT POINT I TRIED TO ENGAGE THE KEY AGAIN AND THE VEHICLE WAS STILL RUNNING . I BECAME CONCERNED AND STARTED TO FIDDLE WITH THE KNOBS AND WAS SURPRISED WHEN AFTER TURNING THE HIGHLIGHT SWITCH THE ENGINE SHUT OFF. THE NEXT MORNING I HESTITATELY ATTEMPTED TO START THE VEHICLE AND WHEN I WAS SUCCESSFUL I HEADED STRAIGHT TO THE GMC DEALER. THE DEALER SAID THAT IT WAS A WIRING PROBLEM AND THE IGNITION WIRING HAD TO BE REDONE; (THE COST WAS $1600.00) I STARTED A DIALOG WITH GM AND THEY ENGAGED ME WITH SEVERAL CONVERSATIONS; WHICH LED ME TO BELIEVE THAT THEY WOULD PICK UP THE COST; AS ELECTRICAL COMPONENTS WERE NOT PART OF ANY SCHEDULED MAINTENANCE THAT I AS A OWNER WOULD BE RESPONSIBLE FOR. WHEN I MADE A REQUEST FOR REIMBURSEMENT I WAS TOLD THAT BECAUSE OF THE MILEAGE THERE WAS NOTHING THEY COULD (OR WOULD DO). I COULD SEE IF IT WERE RELATED TO AN OIL CHANGE. BRAKES,FILTERS,ETC. BUT AS A OWNER THIS ITEM IS OUTSIDE OF MY AREA OF RESPONSIBILITY. GM SHOULD STAND BEHIND THEIR PRODUCTS AND MAKE ME AND OTHERS WHOLE. PS. *TR
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- FORT MILL, SC
MY DAD WAS DRIVING HIS 2003 GMC ENVOY XL HOME FROM WORK AND HE FELT A SMALL EXPLOSION AND SAW BLACK SMOKE OUT OF HIS REAR VIEW MIRROR. SO HE PULLED OVER, GOT OUT, AND THERE WERE FLAMES UNDERNEATH THE CAR. WITHIN 5-10 MINUTES THE CAR EXPLODED. A FIRE FIGHTER AND STATE TROOPER PULLED OVER TO HELP HIM, AND THEY BOTH SAID THE FIRE LOOKED LIKE IT STARTED FROM A FUEL LEAK BECAUSE THE FLAMES WERE "DRIPPING" UNDER THE CAR. AFTER RESEARCHING RECALLS AND COMPLAINTS, I AM INFURIATED THAT THERE WERE SO MANY COMPLAINTS FILED OVER THIS PROBLEM, AND EVEN AN INVESTIGATION WAS DONE, BUT IT WAS NOT CONSIDERED SERIOUS ENOUGH TO BE A RECALL. I CAN'T EVEN THINK ABOUT WHAT WOULD HAVE HAPPENED IF HE HAD WAITED TO PULL OVER AT THE NEXT EXIT OR THE FIRST EXPLOSION HAD BEEN BIGGER. APPARENTLY, THIS IS A PROBLEM WITH ALMOST ALL YEARS OF THIS MODEL SINCE 2002. I HOPE NOTHING LIKE THIS, OR SOMETHING WORSE, HAPPENS TO ANYONE ELSE. *TR .. UPDATED 02/19/15 *BF...UPDATED 03-11-15 *BF UPDATED 04/02/15*JB
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- FREDERIC , WI
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF MY INSTRUMENT PANEL GAUGES STOPPED WORKING AND THE INDICATOR LIGHTS CAME ON FOR THE ENTIRE SYSTEM. THIS PROBLEM CONTINUES TO HAPPEN AND GMC WILL NOT FIX THIS PROBLEM. THEY SAY I HAVE TOO MANY MILES AND THAT MY VEHICLE IS NOT PART OF THE RECALL. THIS NOW CONTINUES TO HAPPEN AND THE WHOLE ELECTRIC SYSTEM IS IN FAILURE, I CAN'T START THE VEHICLE NOW AND THIS IS 2013. CHRONIC ONGOING PROBLEM THAT POSES MAJOR SAFETY ISSUES WITH SPEED, FUEL AND MUCH MORE. *TR
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- LAWRENCEVILLE, GA
MY GMC ENVOY CLUSTER ( SPEEDOMETER ) IS NOT WORKING PROPERLY SOMETIMES IT MOVES AND SOMETIME IT JUST SIT ON ZERO, EVEN IF GOING 65 MILES AN HOUR.. THE EXTERIOR HEADLIGHT SHOT OFF ONE NIGHT WHEN I WAS DRIVING HOME I CAN ONLY DRIVE WITH FULL LIGHT. MY MECHANIC STATED IT WAS DUE TO AN ELECTRICAL PROBLEMS... GMC NEEDS TO DO SOME RECALLS ON SOME ISSUE ON THIS TRUCK... I HAVE RED SIMILAR ISSUE WITH OTHER TRUCK OWNER. *TR
Source: NHTSA WEB SITE -
2003 GMC ENVOY XL- HAMMOND, LA
I OWN AN ENVOY XL AND NOTICE A GAS SMELL EVERYTIME I FILL UP IT LAST ABOUT A WEEK OR, UNTIL IM LOW ON GAS SO I DID SOME SEARCHING ON THE INTERNET AND NOTICE A LOT OF ENVOYS HAVE THE SAME PROBLEM THE WELD AROUND THE FUEL TANK NECK HAS COME COMPLETELY OFF SO FUEL IS LEAKING AND IS A FIRE HAZARD. CAN ANYONE TELL ME WHY THIS IS NOT A RECALL IF SO MANY SUV'S HAVING THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE