2004 GMC ENVOY XL Complaints

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER WOULD FLUCTUATE ABNORMALLY WHEN DRIVING OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE DETERMINE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. UPDATED 06/17/11*LJ UPDATED 06/27/11

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AS THE FUEL GAGE DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED AT ANY TIME. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE FUEL TANK YET THE FAILURE CONTINUED TO RECUR. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FUEL TANK BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000.

MY GAS GAUGE SAYS I HAVE GAS WHEN I KEEP RUNNING OUT. I HAVE TAKEN TO DEALERSHIP AND THEY REPLACED GAUGE. STILL DOES NOT WORK. *TR

2004 GMC ENVOY LEAKING GASOLINE. I WAS TOLD MY CAR WAS LEAKING GASOLINE. I CONTACTED GMC CORP. OFFICE TO REQUEST ASSISTANCE FOR THE REPAIR AND WAS DENIED, REASON GIVEN LOCAL SERVICE PROVIDER SAID CONSUMER CAUSED CRACK IN GAS TANK. ALSO ASKED FOR ASSISTANCE AT LEAST A PERCENTAGE OFF FROM LOCAL DEALERSHIP ALSO DENIED. I CALLED THE LOCAL SERVICE REPAIR WHILE ON HOLD WITH GMC AND WAS TOLD THEY DID NOT TELL GMC THAT I CAUSED THE DAMAGE. THE LOCAL SERVICE REPAIRMAN SAID THEY CAN NOT DETERMINE HOW THE DAMAGE WAS CAUSED. HE WOULD NOT ADVOCATE NOR DENY A FAULTY PART BY GMC. WE JUST WANT OUR VEHICLE FIXED. MY FAMILY AND I CANNOT AFFORD TO PAY $1300. FOR THIS REPAIR. THIS CAR HAS SO MANY PROBLEMS THAT WE CANNOT KEEP UP WITH THEM FINANCIALLY. CURRENTLY THE AIR CONDITIONER DOES NOT BLOW, IT HAS WORKED IN SEVERAL YEARS. THE PASSENGER WINDOW CHOOSES WHEN IT WANTS TO ROLL DOWN, THE CD PLAYER JUST STOPPED PLAYING AFTER THE TWO YEARS. OFTEN WHEN I PUT GAS INSIDE THE CAR I HAVE TO ROLL THE WINDOWS DOWN BECAUSE THE FUMES ARE SO STRONG IN THE BACKSEAT WHERE MY CHILDREN SIT. WE HAVE TO PUT GAS INSIDE THE CAR EVERY TWO DAYS. THIS CAR IS DANGEROUS TO ME AND MY FAMILY. I READ ON THE NHTSA WEBSITE A INVESTIGATION WAS CONDUCTED AND WAS CLOSED DUE TO GMC WILLINGNESS TO ASSIST THE CONSUMER. I MENTIONED THIS TO THE GMC REPRESENTATIVE AND HER SUPERVISOR THAT I WAS AWARE A INVESTIGATION WAS CONDUCTED. THEY INDICATED THEY ARE NOT AWARE OF A INVESTIGATION AND TO THEIR KNOWLEDGE I AM THE FIRST GMC CONSUMER TO REPORT SUCH A PROBLEM. ON BEHALF OF MY FAMILY I AM REQUESTING YOUR ASSISTANCE IN THIS MATTER. I CRINGE EVERYTIME I HAVE TO DRIVE MY CHILDREN IN THIS CAR. WE CANNOT AFFORD THE REPAIR AND WE CANNOT AFFORD ANOTHER VEHICLE. PLEASE HELP US IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND WORKED INTERMITTENTLY. HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING AND HOW MUCH GASOLINE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 60,000 AND THE FAILURE MILEAGE WAS 45,000.

2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER INACCURATE READINGS. SPEEDOMETER READINGS SOME AS HIGH AS 115-120. HAVE NO IDEA THE ACTUAL SPEED AT WHICH I AM TRAVELING. TERRIFIED TO THINK OF USING CRUISE CONTROL WHEN TRAVELING INTERSTATES MANY TIMES EACH YEAR. HAVE REVIEWED ONLINE COMMENTS AND I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. GM/GMC APPEARS TO KNOW ABOUT THE PROBLEM BASED ON THE COMMENTS AND DEALER/SERVICE RESPONSES. STANDS TO REASON THAT A FAULTY INSTRUMENT PANEL COULD AFFECT OTHER FUNCTIONS OF CAR. NOT KNOWING SPEED AT WHICH I AM TRAVELING IS DIRE SAFETY ISSUE. WHAT HAS NHTSA DONE TO ADDRESS THIS ISSUE WITH GM/GMC? *TR

THE AIRBAG WARNING LIGHT WOULD COME ON IMMEDIATELY AS THE CAR WAS STARTED (AND OCCASIONALLY THE SEATBELT WARNING LIGHT) AND REMAIN ON, ESPECIALLY WHEN IT IS COLD OUTSIDE. OCCASIONALLY THE LIGHT WOULD GO OFF WHEN THE CAR GOT VERY WARM. MY UNDERSTANDING IS WHEN THE WARNING LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. THIS IS A BIG SAFETY ISSUE AS THIS CAR IS USED BY MY CHILDREN THE SENSING AND DIAGNOSTIC MODULE (SDM) WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE OLD PART IS AVAILABLE. IT SEEMS THAT THIS IS A PART THAT THE MANUFACTURER (GM) SHOULD BE RESPONSIBLE FOR SINCE THIS IS NOT A PART THAT REQUIRES OWNER MAINTENANCE AND IS CRITICAL TO THE CAR'S SAFETY. *TR

THE REAR WINDOW ON MY 2004 GMC ENVOY XL SLE HAS SHATTERED ON CLOSING FOR THE SECOND TIME IN THREE WEEKS. I HAVE CONTACTED THE GM DEALER IN OUR AREA AND HE DENIES THAT THERE HAVE BEEN ANY OTHER PROBLEMS LIKE THIS WITH THIS VEHICLE MAKE. IT IS JANUARY AND THE COLD COULD BE A FACTOR; HOWEVER, SEARCHES ON THE INTERNET HAVE REVEALED THAT THIS HAS HAPPENED TO OTHERS IN WARMER CLIMATES AS WELL. *TR

WE HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE ENVOY, BUT I AM WRITING ABOUT THE INSTRUMENT CLUSTER PANEL. THE FAILURE OF THE PANEL CAUSED THE SPEEDOMETER TO FAIL. THE SPEEDOMETER REGISTERS OVER 120 MPH REGARDLESS OF THE SPEED OF THE VEHICLE, OR WHETHER THE VEHICLE IS TURNED OFF OR ON. THE MECHANIC WHO INVESTIGATED THE ISSUE STATED THAT THERE WERE NUMEROUS DIAGNOSTIC ERRORS THAT HAD TO BE CORRECTED BEFORE HE COULD SUCCESSFULLY DIAGNOSE THE BAD INSTRUMENT CLUSTER. THIS IS A KNOWN ISSUE WITH THE ENVOY, GMC WILL NOT ACCEPT RESPONSIBILITY AND THE FAILED INSTRUMENT PANEL CAN RESULT IN ACCIDENTS.

HIGH BEAMS ON VEHICLE PROJECT STRAIGHT UP TO THE SKY. WHEN WEATHER IS CLEAR IT IS NOT NOTICEABLE BUT WHEN RAINING, FOGGY OR SNOWING VISIBILITY IS AFFECTED A GREAT DEAL. MY INTERNET SEARCH INDICATED A PROBLEM WITH AN AFTERMARKET HEADLAMP ASSEMBLY BUT MINE ARE GM STAMPED. THIS IS DEFINITELY A SAFETY ISSUE. *TR