2002 GMC SIERRA Complaints

View complaints related to 2002 GMC SIERRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2002 GMC SIERRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 GMC SIERRA
    - WHITE HALL, VA

    ON 01 NOV, I WAS PULLING INTO A PARKING SPOT WHEN MY BRAKES TOTALLY FAILED CAUSING ME TO CRASH INTO A PARKED CAR. I WAS ENTERING THE PARKING SPOT BELOW 5 MPH WHEN THE BRAKES FAILED. I DROPPED MY TRUCK OFF AT A REPAIR CENTER ON 03 NOV AND THEY INFORMED ME THAT BOTH THE LEFT FRONT HUB BEARING WAS SHOT AND THE ANTI-LOCK BRAKES SENSOR WAS SHOT. BOTH ITEMS WERE REPLACED.*JB

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA
    - HANOVER, PA

    DT: CONTACT STATED THERE WAS RECALL 05V379000 CONCERNING THE ABS SYSTEM. A LOCAL SERVICE DEALER PERFORMED THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. UPON INSPECTION, THE DEALER STATED THE FRONT LEFT HUB NEEDED TO BE REPLACED. THE DEALER REPLACED THE HUB, AND THIS CORRECTED THE PROBLEM. HE HAD TO COVER THE COST OF THE REPAIRS.*AK UPDATED 11/29/05. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - ELIZABETH CITY, NC

    DT:THE CONSUMER COMPLAINED ABOUT THE ABS BRAKING SYSTEM AT LOW SPEEDS. THE DEALER TOLD HIM THAT THERE WAS NOTHING ELSE THEY COULD DO FOR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THIS WAS THE SECOND TIME THAT THE HUBS HAVE BEEN REPLACED AT THE CONSUMERS EXPENSE. HE HEARD THERE WILL BE A RECALL IN NOVEMBER, BUT THEY WERE ONLY GOING TO CLEAN THE SENSORS AND NOT REPLACE THE HUBS. HIS VEHICLE WAS PURCHASED IN PENNSYLVANIA. IN AUGUST OF 2004 THE FIRST HUB WAS REPLACED, AND IN NOVEMBER 2004 HE REPLACED THE SECOND HUB. ON OCTOBER 26, 2005 THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND BOTH HUBS NEED TO BE REPLACED AGAIN.*AK UPDATED 11/29/05. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - CANTON, MI

    DT: THE CONTACT STATED THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED IN FEBRUARY 2005 AS SUGGESTED BY A TECHNICAL SERVICE RECOMMENDATION. THE NHTSA ITEM NUMBER IS 10005165. THE TECHNICAL SERVICE BULLETIN SUGGESTED REPAIR HAS AGAIN FAILED. THERE WAS LOOSENESS WITHIN THE STEERING AND A GRINDING FEELING. HE TOOK THE VEHICLE TO THE SAME DEALERSHIP THAT COMPLETED THE PREVIOUS REPAIR WORK. THE DEALER SAID THE FAILURE WAS NORMAL, AND NO REAL EXPLANATION WAS OFFERED. THE SECOND REPAIR WAS MADE AT THE CONTACT'S EXPENSE. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - RIVERSIDE, CA

    GMC 2002 1/2 TON PICKUP,TRANSMISSION REVERSE WENT OUT AT 44,000 MILES (FIRST TIME IT WENT OUT AT 28,000 MILES). REPAIRED FOR SECOND TIME PARTS. REACTION SHELL GEAR STRIPPED. PARTS SHELL, GEAR, FLTR KIT, SEAL, SEAL OIL, GASKET. R&R TRANS REPLACE REACTION SHELL AND GEAR.*JB

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA
    - FLORISSANT, CO

    DT: CONTACT STATED THE PARKING BRAKE BANDS DRAGGED ON THE HUB OF THE REAR WHEEL EVEN THOUGH THE PARKING BRAKE WAS NOT BEING USED. CONSUMER HEARD A GRINDING NOISE, AND WHEN HE TOOK THE CAR INTO THE SERVICE DEALERSHIP, THEY TOLD HIM THE HUBS NEEDED TO BE REPLACED. GMC INVESTIGATED TRUCKS WITH MANUAL TRANSMISSIONS BUT NOT WITH AUTOMATIC TRANSMISSIONS. HAD TO REPLACE THE HUBS ON 7-25-05. HAD 53,000 MILES ON THIS VEHICLE AND BOUGHT IT BRAND NEW. CONSUMER FELT THIS WAS A DEFECT AND WOULD LIKE TO FILE A SAFETY COMPLAINT. THIS WAS THE FIRST TIME HE HAD THIS PROBLEM. *AK *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - SPRINGFIELD, IL

    DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - WASHBURN, WI

    MY 2002 GMC SIERRA 4WD P/U WITH 28,570 MILES HAD "ABS BRAKE" FAILURE. I CAME CLOSE TO GOING THROUGH MY GARAGE DOOR BECAUSE OF THIS AND AM GLAD IT DIDN'T HAPPEN AT A BUSY INTERSECTION!! THERE IS A RECALL ON MY VEHICLE FOR THIS PROBLEM, HOWEVER IT ONLY APPLIES TO THE "SALT BELT" STATES AND WISCONSIN IS NOT INCLUDED!! UNBELIEVABLE!! THE DEALERSHIP (VON HOLZEN) IN ASHLAND WI. REPLACED ABS SENSORS P/N 15112379 ($225) ALSO THEY HAD TO REPLACE BOTH FRONT BRAKE ROTORS WHICH COULD NOT BE REFACED AS THEY WOULD HAVE BEEN BELOW SPECS. THE WHOLE BILL CAME TO $513.61!! I CAN'T BELIEVE GMC DOESN'T HAVE A RECALL FOR ALL STATES ON THE ABS PROBLEM BEFORE THERE ARE ABS CAUSED FATALITIES!! VON HOLZEN DEALERSHIP PHONE # 8003415440 HAS THE OLD PART. *NM

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA
    - CAMILLUS, NY

    DT: 2002 GMC SIERRA. THE CONSUMER STATES THE ABS BRAKES STARTED PULSATING, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. THIS CAUSED THE BRAKES TO GO OUT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY TOLD HIM THE ABS SENSORS FAILED. THEY WERE CLEANED AND NOW THEY SEEM TO BE OKAY. THIS PROBLEM HAS NOT HAPPENED SINCE. THERE WAS NO WARNING LIGHT ON WHEN THIS HAPPENED. *AK *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA
    - BEACHWOOD, OH

    DT: THE CONTACT STATES THE ABS SYSTEM IS BAD. IT ALMOST CAUSED AN ACCIDENT ON 8-20-05 BECAUSE BRAKES WENT TO THE FLOOR. THERE WAS NO BRAKING POWER. HAD TO SHIFT THE CAR INTO PARK TO GET THE VEHICLE TO STOP. THE CONTACT WAS GOING VERY SLOWLY WHEN THIS HAPPENED. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE DEALER REPAIRED THE VEHICLE. THEY REPLACED THE WHEEL BEARINGS, THE HUB, THE ROTORS, AND A CABLE THAT WAS ATTACHED TO THE WHEEL BEARING ON 8-22-05. IT SEEMS TO BE FIXED AS OF NOW. *AK *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE