2002 GMC SIERRA Complaints

DT VEHICLE STALLS AND DOES NOT RESTART, IT COULD BE SITTING AN HOUR OR DAY AND IT WILL NOT RESTART. DEALER HAS HAD THE VEHICLE, AND THEY COULD NOT PIN POINT THE PROBLEM. VEHICLE DID NOT CAPTURE ANY CODES, AND IT STALLED WHILE ACTUALLY DRIVING . USED TO BE SEVERAL MILES BETWEEN STALLS IT HAD LONGER INTERVALS BETWEEN STALLS NOW ITS DOWN TO LESS THAN 100 MILES BETWEEN ENGINE STALLING. *AK.

DT: SHORTLY AFTER THE PURCHASE OF THE TRUCK WHILE TRAVELING OVER A BUMP THE ABS KICKED IN AND THERE WAS A SLOW PULSATION OF BRAKES. VEHICLE WENT THROUGH A STOP SIGN. THIS OCCURRED ON DRY PAVEMENT. WHILE TRAVELING OVER INCH BUMP OR LARGER. THE OWNER EXPERIENCED THE SAME THING AS LISTED ABOVE. VEHICLE WAS SEEN BY THE SERVICE DEALER, AND THEY FOUND NO CODES ON THE COMPUTER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE OWNER WAS ADVISED THAT BRAKES WERE OPERATING PROPERLY. OWNER FOUND THAT PRESSING THE BRAKE PEDAL VERY FAST AND HARD OR PRESSING AND THEN RELEASING IT WAS THE ONLY WAY TO GAIN AFFECTIVE BRAKING. THE OWNER UNPLUGGED THE ABS FUSE, AND WAS ABLE TO HAVE THE BRAKES OPERATE NORMALLY. *AK

VEHICLE HAS A STRONG JERK WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES HAS A SLIPPING / DELAYED JERK WHEN SHIFTING FROM 1ST TO 2ND. VEHICLE WAS TAKEN TO DEALERSHIP. VALVE BODY WAS REPLACED AT 30,000 MILES. DID NOT CORRECT THE PROBLEM. VEHICLE TAKEN BACK. DEALER REPLACED TRANSMISSION FLUID AND ADDED ADDITIVES. VEHICLE STARTED MAKING A POPPING NOISE WHEN SHIFTING AT 30,100 MILES. DEALER ADVISED THIS WAS NORMAL. VEHICLE WOULD NOT PULL IN REVERSE SOMETIMES AND WOULD ONLY SHIFT AT HIGH RPM AND NO OVERDRIVE AT 34,000 MILES. DEALER REBUILT TRANSMISSION AND REPLACED BROKEN SUN SHELL GEAR. VEHICLE STILL JERKING HARD / TRANSMISSION SLIPPING FROM 1ST TO 2ND. DEALER NOTIFIED. VEHICLE STILL UNDER WARRENTY. DEALER ADVISED THEY WOULD HAVE TO CONTACT GM FOR REPAIR SUGGUESTIONS. 3 MONTHS HAVE WENT BY AND DEALER WILL NOT SCHEDULE REPAIR OF TRANSMISSION. TRANSMISSION NOW HAS POPPING NOISE WHEN SHIFTING ALL GEARS AND MAKES VIBRATION AT 55MPH TO 65 MPH. TRANSMISSION STILL POPPING, JERKING, AND SLIPPING FROM 1ST TO 2ND.

SEE ATTACHED MEMORANDUM DATE JUNE 3, 2005 MEMO #06032005-1 FOR ITEMS (1), (2), AND (3) FOR ITEM (3) PARTS ON GMC TRUCK STILL EXIST AND ARE CURRENTLY SECURED ONLY BY A TIGHTENED WIRE HELD IN POSITION BY TURN STYLE TORQUE SYSTEM. DEFECTIVE SPARE TIRE ASSEMBLY BRACKET HOLD DOWN AND RELEASE SYSTEM. SYSTEM DESIGN PROVIDES FOR A POTENTIAL ROAD HAZARD SHOULD THE WIRE ASSEMBLY HOLD DOWN WIRE BECOMES CUT OR BROKEN WHEN AUTOMOBILE IS IN MOTION ON ANY HIGHWAY OPERATION. EXISTING PROBLEM DISCOVERED BY AAA SERVICE MAINTENANCE REPAIR SERVICE TO PUT 2002 GMC SIERRA TRUCK [XXX] BACK INTO OPERATION AFTER HIGHWAY TIRE FAILURE ON MAJOR I5 HIGHWAY IN OCEANSIDE CALIFORNIA. DAMAGE TO TIRES RESULTED IN RUPTURE OF LEFT REAR TIRE MANUFACTURED BY GENERAL TIRE. DEFECTIVE TIRE WAS RETAINED BY SEARS REPAIR SERVICE, LAGUNA HILLS, CALIFORNIA. *JB *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DT: CONSUMER HEARD SOMETHING POP PING AND FELL INTO THE STREET. CONSUMER HAD NO BRAKES IN THE REAR. IN THE FRONT THE BRAKE DISC WAS BADLY PITTED BECAUSE OF THE POOR QUALITY OF ALLOY. CONSUMER WAS DRIVING UP TO A STOP, TRYING STOP, WHEN THE BRAKES FAILED. CONSUMER SAILED ON THROUGH THE STOP SIGN. THE FRONT BRAKES WERE GRINDING DUE TO THE METAL ON THE DISC. THE CONSUMER HAD TO REPLACE WITH A WHOLE NEW BRAKING SYSTEM WITH AFTERMARKET PRODUCTS. CONSUMER DID NOT FEEL SAFE WITH THE GM BRAKES. THIS HAPPENED ALL OF A SUDDEN, THERE WERE NO PRIOR PROBLEMS. THIS VEHICLE ONLY HAS 8,000 MILES ON IT. THIS HAPPENED WHILE SLOWING DOWN BETWEEN 10 AND 15 MPH.*AK

DT: 2002 SIERRA GMC HAD ABS BRAKE PROBLEMS. THE VEHICLE DID NOT COMING TO A STOP WHILE CONSUMER WAS AT THE GAS PUMP. WHEN VEHICLE OPERATED AT A SLOW SPEED THE ABS KICKED IN, MAKING STOPPING DIFFICULT. THE PROBLEM WAS ERRATIC. CONSUMER TOOK VEHICLE TO THE DEALER, AND THE DEALER STATED THAT THERE WAS A PROBLEM WITH ABS SYSTEM. CONSUMER ALMOST WAS INVOLVED IN A CRASH YESTERDAY BECAUSE THE VEHICLE WOULD NOT STOP. CONSUMER HAD NOT DONE ANYTHING TO CORRECT THIS, AND HAD BEEN IN CONTACT WITH GMC. THEY SAID NOT TO FIX IT, THAT THERE MIGHT BE A RECALL. *AK

THE CONSUMER OWNS A 2002 GMC SIERRA IN WHICH THE ANTI-LOCK BRAKES ACTIVATE AT LOW SPEEDS INCREASING THE STOPPING DISTANCE. *MR GM WAS AWARE OF THE PROBLEM IN THE NORTHERN STATES THAT THE PROBLEM WAS CAUSED BY CORROSION BY WINTER ROAD SALT. *SC *JB

DT: THE CONSUMER'S VEHICLE HAD BRAKE PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPT. 3, 2004. ALL 4 BRAKES AND ROTORS WERE REPLACED. THE ROTORS BROKE ON REMOVAL DUE TO ALL THE CORROSION. NEW ROTORS WERE INSTALL BUT THEY HAVE CORRODED AGAIN. *NM CONSUMER HEARD CLUNKING NOISE WHEN TURNING STEERING WHEEL, DEALERSHIP TECHNICIAN LUBED THE INTERMEDIATE STEERING WHEEL AND CLUNKING WAS GONE. AFTER GETTING THE ROTORS AND BRAKES REPLACED ABOUT 2,026 MILES LATER THEY HAVE TO BE REPLACED AGAIN BECAUSE OF CORRODING.*SB

WHILE DRIVING IN THE CITY WHILE IT WAS RAINING AT 10 MPH, THE VEHICLE IN FRONT OF THE CONSUMER STOPPED AND THE CONSUMERS BRAKES FAILED AND HIT THE VEHICLE IN FRONT. *AK (4/24/05) WHILE IN THE RAIN THE CONSUMER HAD COME OFF OF THE INTERSTATE GOING 20 MPH AND THE BRAKES FAILED AGAIN. THE VEHICLE WAS REGULARLY SERVICED BY THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER ON 4/28/05. THE DEALER REPORTED THAT THE VEHICLE NEEDED FRONT AND REAR PADS, THE FRONT ROTORS NEED MACHINING, THE REAR ROTORS NEEDED REPLACING , AND FOUR WHEEL CALIPERS NEEDED TO BE SERVICED. THE DEALER STATED THAT THE PADS WERE 70% WORN. THE CONSUMER STATED THAT THE REAR BRAKES HAVE PAD SQUEAKERS BUT THEY COULD NOT BE HEARD. THE CONSUMER HAD TAKEN THE REAR WHEEL OFF AND SAW THE REAR PAD WAS COMPLETELY METAL TO, AND REAR. THE CONSUMER MADE THE REPAIRS AS WELL SERVICED THE CALIPERS. *SC *JB

THE MIRRORS ON MY GMC 1500 Z71 TRUCK KEEP BREAKING. I'VE ONLY TAKEN IT THROUGH THE CAR WASH, WHEN THE ATTENDENT FOLDS IN THE MIRRORS ON BOTH SIDES, WHEN FINISHED I FOLD THEM BACK AND THEN THEY BREAK. IT HAS HAPPENED 2 TIMES AND THE COST IS $200 PER MIRROR. VERY UNREASONABLE FOR A MIRROR. I HAVE CALLED GM(CASE 1-328469134) AND THEY REFUSE TO DO ANTTHING FOR ME.