2002 GMC SIERRA Complaints

MY 2002 GMC SIERRA HAS A BRAKING PROBLEM WHEN STOPPING FROM A SLOW SPEED. I TOOK MY CONCERN TO THE DEALER AND THEY SAID THE REAR ROTORS WERE RUSTED AND MAY NEED TO BE REPLACED. I THINK THIS SHOULD BE A WARRANTY ISSUE AS THE TRUCK HAS 32,000 MILES AND IS LESS THAN 3 YEARS OLD, IT IS UNSAFE TO DRIVE AS IT IS. THEY TELL ME IT IS BECAUSE I LIVE IN THE NORTHEAST AND IS NOT A DEFECT IN MATERIALS. IN 2002 AT A BRAKE SYMPOSIUM, SPONSERED BY THE MANUFACTURERS, IT WAS NOTED THAT GMC TOOK THE METAL CHROMIUM OUOF THE ROTOR ALLOY TO SAVE MONEY. CHROMIUM RESISTS RUST. IS THERE ANY HELP AVAILABLE?

PREMATURE BRAKE WEAR REQUIRED BRAKES AND ROTORS TO BE REPLACED AT 32,000 MILES. SERVICE ORDER INDICATED "DELAMINATION" OF BRAKE ROTOR CAUSED THE WEAR. THIS IS CONTRARY TO THE "LONG LIFE" BRAKES THAT WERE INDICATED TO ME DURING THE SALE OF THIS VEHICLE. BOUGHT NEW.*AK

CONSUMER TOOK VEHICLE TO THE DEALER FOR A TIRE ROTATION, AND WAS TOLD THAT THE ROTORS WERE EATING UP THE BRAKE PADS. DEALERSHIP REPAIRED THE BRAKING SYSTEM BY RESURFACING THE ROTORS AND PROVIDING NEW PADS. HOWEVER, BECAUSE OF THE STEEL BEING USED THE ROTORS WILL CONTINUE TO EAT UP THE PADS, AND THIS OPERATION WILL NEED TO BE RESOLVED EVERY 10,000 MILES. MANUFACTURER STATED THAT THE CLIMATE WHERE CONSUMER LIVED WAS THE REASON WHY THE PROBLEM OCCURRED. *AK

VEHICLE HAS 19000 MILES ON IT AND THE BRAKE ROTORS ARE BADLY SCORED AND RUSTED, RESULTING IN A PULSATING BRAKE PEDAL AND THE REQUIREMENT OF GREATER BRAKE PEDAL PRESSURE TO STOP THE VEHICLE. THE PROBLEM IS PRIMARILY WITH THE REAR BRAKES, BUT THE FRONT BRAKES ARE STARTING TO SHOW THE SAME SIGNS. A RECENT BRAKE INSPECTION INDICATES THAT THE BRAKE PADS ARE WELL WITHIN TOLERANCE FOR WEAR, BUT THE ROTORS WILL NOT PASS PENNSYLVANIA STATE SAFETY INSPECTION IN THEIR CURRENT CONDITION. I HAVE CONSULTED WITH AT LEAST FOUR OTHER INDIVIDUALS WITH SIMILAR VEHICLES THAT HAVE ENCOUNTERED THE SAME PROBLEM. *AK

RECENTLY TOOK MY TRUCK IN FOR ROUTINE TIRE ROTATION AND ALIGNMENT AND I WAS TOLD THAT MY PARKING BRAKE WAS WORE OUT. I ONLY HAVE 55,000 MILES ON MY TRUCK AND I HAVE NEVER USED THE PARKING BRAKE. I WAS TOLD THAT IT WAS COMMON WEAR BY THE DEALER AND GMC CUSTOMER SERVICE WILL NOT DO ANYTHING EITHER. IF IT HAS TO WORK TO PASS INSPECTION THEN IT SHOULD BE A SAFTEY ISSUE. I WAS ALSO TOLD BY THE SERVICE TECH THAT IT IS VERY COMMON FOR THESES TRUCKS AND HE THINKS THE CABLE IS TOO SHORT AND THE BRAKE WEARS GOING DOWN THE ROAD. *AK

WHEN APPLYING THE BRAKES FROM LOW SPEED BRAKE PEDAL PULSATED, RESULTING IN EXTENDED STOPPING DISTANCE . DEALER STATED THE ROTORS WERE RUSTED AND FLAKING. *AK

EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK

WHILE MAKING A RIGHT HAND TURN CONSUMER LOST STEERING CONTROL. THIS CAUSED THE CONSUMER TO HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE VEHICLE WAS EXPERIENCING INTERMITTENT BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES, HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE OR SOLVE THE PROBLEM. *AK THE BRAKES WOULD MOMENTARILY PAUSE IN STOPPING ACTION, ALONG WITH INTERMITTENT GRABBING, THEN REPEAT ITSELF. BRAKE PULSATION WAS ALSO PRESENT. *SC *JB

I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB