2002 GMC SIERRA Complaints

ANTI LOCK BRAKES ACTIVATED BY THEMSELVES AT LOW SPEEDS. WHEN DEPRESSING THE BRAKES THEY PULSATED AND CHATTERED. AT LOW SPEED CONSUMER'S VEHICLE COLLIDED WITH THE BACK DOOR OF THE GARAGE DUE TO BRAKE FAILURE. NO INJURIES WERE REPORTED. *AK SENSORS WERE REPLACED BY DEALERSHIP. *LA

WHEN OPENING THE TAILGATE TWO SUPPORT BRACKETS BROKE. AS A RESULT, THE TAILGATE FELL TO THE GROUND. *AK BOTH SUPPORTS WERE REPLACED. THERE WERE BROKEN CABLES. *SC

VIBRATION IN DRIVE TRAIN BEFORE AND AFTER REPLACEMENT OF DRIVESHAFT,NOISE IN FRONT END,POSSIBLE DEFECTIVE TIRES. *AK

MY 2002 GMC 2500HD TRUCK THIS PAST WEEKEND HAD A FAILURE IN THE TAILGATE CABLE SYSTEM. I WAS DRIVING MY ATV INTO THE BED WHEN THE LEFT CABLE BROKE AND THE TAILGATE SUDDENLY LOWERED A FEW INCHES. FORTUNATELY, THE RIGHT CABLE DIDN'T BREAK OR SERIOUS INJURY WOULD HAVE OCCURRED. AFTER LOOKING AT THE BROKEN CABLE, THERE WAS EVIDENCE OF RUST INSIDE THE PLASTIC COVERING ON THE WIRE STRANDS THAT MAKE UP THE CABLE. THERE IS NO WAY TO INSPECT THE CABLES FOR A POTENTIAL HAZARD PRIOR TO A CATASTROPHIC OCCURRENCE. I WILL BE REPLACING MINE WITH A STAINLESS STRAP SYSTEM SO THIS DANGEROUS DEFECT WON'T HAPPEN AGAIN.*AK

WHILE DRIVING AT ANY SPEED AND WHEN BRAKES WERE HOT THERE WAS A PROBLEM WITH STOPPING. THIS CONDITION OCCURRED SIX TIMES. DEALER CLAIMED THAT THIS WAS NORMAL FOR THIS VEHICLE.*AK

HARD KNOCK OF ENGINE ON STARTUP,WORSE IN COLDER WEATHER, LASTING A COUPLE OF MINUTES. HAVE REPORTED PROBLEM TO MANUFACTURER AND DEALERSHIP WHOM BOTH STATE THIS KNOCK IS NORMAL AND WOULD HAVE NO BEARING ON THE LONGEVITY OR DURABILITY OF THE MOTOR. FIRST NOTICED KNOCK AFTER APPROXIMATELY 3600 MILES AND CONTINUES TO BE A PROBLEM AT 36,000MILES. *JB

GMC SIERRA. I HAVE HAD IT IN FOR THE MIRRORS VIBRATING 4 TIMES. I CAN NOT SEE 200 FEET BEHIND MY VEHICLE AT TIMES AS REQUIRED BY CALIFORNIA VC 26709. GMC HAS CALLED IT A SAFETY ISSUE AND BLAMES IT ON THE FOLLOWING IN AN EMAIL I RECEIVED 12/23/03. *JB AFTER MUCH DISCUSSION WITH TECHNICAL SOURCES, WE HAVE COME TO THE FOLLOWING CONCLUSIONS. THE VIBRATION IN YOUR MIRRORS IS A CHARACTERISTIC OF THE VEHICLE. THEREFORE, SWAPPING OUT THE MIRROR WITH ONE OF THE SAME TYPE, WHICH IS THE ONLY TYPE YOUR VEHICLE CAN ACCOMMODATE, WILL NOT SOLVE THAT PROBLEM. I THINK THERE SHOULD BE A RECALL. *JB

2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK

A FIRESTONE STEELTEX AT (245-75 R16 LR E) MOUNTED ON THE LR OF MY 2002 GMC SIERRA 2500HD FAILED WHILE DRIVING ON HIWAY 58 IN THE VICINITY OF TEHACHEPI CA AT APPROX 1630 HRS. THE TREAD SEPARATED FROM THE SIDEWALL/BODY OF THE TIRE EXPOSING STEELBELTS. THE TREAD WAS NOT RECOVERABLE. THE FAILED TIRE DID NOT EXPLODE OR DISINTEGRATE AND REMAINED INFLATED. THE TIRE HAD ACCUMULATED 32650 MILES SINCE NEW (OEM TIRE) WITHOUT INCIDENT. ALL FOUR TIRES WERE INFLATED TO 75PSI AT 0630 AM THAT MORNING IN VACAVILLE CA, AND CHECKED IN BAKERFIELD DURING A FUEL STOP. ALL TIRES WERE WITHIN 1 LB OF ANOTHER AND REGISTERED 84 PSI (WARM INFLATION PRESSURE). CONTACT WITH FIRESTONE INDICATED THAT THE TIRE SHOULD BE INSPECTED BY FIRESTONE ENGINEERS TO DETERMINE THE CAUSE OF THE FAILURE. THE TIRE WAS SHIPPED IN ACCORDANCE WITH THEIR INSTRUCTIONS. FIRESTONE ENGINEERS CONCLUDED THAT THE TIRE WAS "OPERATED FOR A PERIOD OF TIME AT A PRESSURE INSUFFICIENT FOR THE LOAD BEING CARRIED". THE LOAD ON THE TIRE WAS ESTIMATED NOT TO EXCEED 2500 LBS. THE FAILED TIRE RETAINED NEARLY 70 PSI WHEN CHECKED IMMEDIATELY AFTER THE FAILURE DESPITE A SMALL LEAK FROM THE SEPARATION. THE TIRE WAS NOT DAMAGED BY ROAD HAZARDS OR OTHERWISE SUBJECTED TO NEGLECT. ALL TIRES WERE ROUTINELY ROTATED AT 7500 MILES INTERVALS AND MOST RECENTLY ROTATED AT 30000 MILES. FIRESTONE HAS BEEN ASKED TO PROVIDE SCIENTIFIC EVIDENCE TO SUPPORT THEIR ASSERTION THAT THE TIRE WAS NOT DEFECTIVE BUT HAS FAILED TO DO SO. I HAVE RETAINED ALL FOUR TIRES AND WILL PROVIDE THEM FOR INDEPENDENT INSPECTION. I HAVE MADE ONE FINAL REQUEST FOR INFORMATION REGARDING THE METHOD OF INSPECTION AND THE DOCUMENTATION OF THOSE RESULTS. I HAVE HEARD NOTHING FROMFIRESTONE AS OF 26 FEB 04. THE DEALERSHIP ON RECORD AS SELLING THE VEHICLE/TIRES INSISTED WITHOUT HESITATION THE TIRE FAILED DUE TO A MANUFACTURING DEFECT. *AK

CONSUMER STATED WHILE VEHICLE STANDING AT A STOP TAILGATE STEEL STRAPS BROKE, CAUSING TAILGATE TO DROP.*AK *MR