2002 GMC SIERRA Complaints

PARKING BRAKE DOESN'T HOLD VEHICLE. ADJUSTER IS MAXED OUT AND GM CUSTOMER SERVICE STATES THERE IS NOTHING THEY CAN DO SINCE IT'S OUT OF WARRANTY. TRUCK ONLY HAS 61,000 MILES. THE PARKING BRAKE HAS NEVER BEEN USED. I'M THE ORIGINAL OWNER. *TR

THE PARKING BRAKE LINERS HAVE BECOME WORN TO SUCH A POINT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE STATIONARY. I HAVE HAD TO REPLACE THE LINERS TWICE TO RECEIVE A STATE INSPECTION. EACH LINER REPLACEMENT HAS COST ME $40/WHEEL FOR A TOTAL OF $160. I NEVER USE MY PARKING BRAKE, YET IT CONTINUES TO WEAR. I FEEL THAT THIS IS A DESIGN DEFECT AND SHOULD BE REPAIRED BY THE MANUFACTURER. *TR

TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE APPLYING THE BRAKES AT 10 MPH, THE BRAKE PEDAL EXTENDED ALL THE WAY TO THE FLOOR. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS SERVICED FOR NHTSA RECALL NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AT 33,725 MILES. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT MILEAGE WAS 39,600 AND FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED THE FRONT ROTORS WERE REPLACED BY THE DEALER DUE TO THE FACT THE ROTORS WERE DAMAGED WHILE PERFORMING THE RECALL. THE CONSUMER STATED REPLACED THE REAR ROTORS AND PADS AT 35,000 MILES DUE TO CORROSION AND THE CONSUMER HAD TO PULL THE FUSE TO THE ANTI-LOCK SYSTEM TO PROPERLY DRIVE VEHICLE HOME. UPDATED 09/12/07 *TR

VEHICLE EXHIBITING SAME SYSTEMS AS NHTSA CAMPAIGN ID NUMBER: 05V379000. TOOK VEHICLE TO DEALERSHIP TO INVESTIGATE, BUT WAS INFORMED THAT BECAUSE MY VEHICLE WAS NOT ON THE LIST OF STATES AFFECTED, THERE WAS NOTHING THEY COULD DO. THEY COULD, HOWEVER, CHARGE ME $120 FOR A DIAGNOSIS OF THE VEHICLE. I DECLINED. THERE HAS BEEN MORE THAN ONE OCCASION IN WHICH OTHER VEHICLES HAVE ALMOST BEEN HIT FROM THE REAR AS A RESULT OF VEHICLE NOT BEING ABLE TO STOP. *JB

2002 GMC EXTENDED CAB FAILED STATE INSPECTION TODAY DUE TO INEFFECTIVE PARKING BRAKES. THEY HAVE BEEN INEFFECTIVE FOR YEARS. THE CONSUMER TOOK THE BRAKES APART AND THE LEFT REAR SHOE WAS WORN OUT**CC THE CONSUMER STATED THE SHOE WAS NOT HELD IN PLACE VERY WELL. THE SAME PROBLEM OCCURRED WITH THE RIGHT REAR BUT THE BRAKE LINING MATERIAL WAS STILL PRESENT. *JB THE CONSUMER STATES THAT THE PARKING BRAKE WEARS PREMATURELY ON THE AUTOMATIC TRANSMISSION JUST AS WELL AS THE MANUAL TRANSMISSION. THE CONSUMER ALSO STATES THAT IN NORTH CARLOLINA PARKING BRAKE EFFECTIVENESS IS A PART OF ANNUAL SAFETY INSPECTION. THE CONSUMER STATED HE WILL TAKE THE VEHICLE IN TO GET A QUOTE TO APPLY THE APPROPRIATE RECALL PROCEDURE. UPDATE 05/09/07 *TR

2002 GMC EXTENDED CAB FAILED STATE INSPECTION TODAY DUE TO INEFFECTIVE PARKING BRAKES. THEY HAVE BEEN INEFFECTIVE FOR YEARS. TODAY, I TOOK THE BRAKES APART AND THE LEFT REAR SHOE WAS WORN OUT. THE SHOE WAS NOT HELD IN PLACE VERY WELL. SAME PROBLEM ON RIGHT REAR, BUT BRAKE LINING MATERIALWS STILL PRESENT. THIS SEEMED LIKE A BADLY DESIGNED SYSTEM. I AM ORIGINAL OWNER, HAVE 56,000 MILES ON TRUCK, NEVER BEEN ABUSED. AM TAKING TO DEALER TOMORROW AND FEAR HUGE BILL.*AK

TL*- THE CONTACT HAS A 2002 GMC SIERRA AND STATED THAT THE VEHICLE KEEPS SHUTTING OFF COMPLETELY. WHEN THE VEHICLE LOSES POWER IT ALSO LOSES STEERING AND BRAKING ABILITY. THIS FAILURE HAS HAPPENED TO THE CONTACT 20 OR MORE WITHIN THE PAST YEAR. THE STALLING HAD HAPPENED WHILE DRIVING ANYWHERE BETWEEN 5-65 MPH. THE CONTACT STATED THAT THEY HAVE REPLACED THE FUEL PUMP FOUR TIMES AND REPLACED THE SENDING UNIT TWICE WITHIN A YEAR. THE CONTACT RECENTLY HAD VEHICLE AT THE DEALER AND THEY STATED THAT THEY CAN'T PINPOINT THE FAILURE. ON 03/01/07 WHILE DRIVING ON THE HIGHWAY THE VEHICLE COMPLETELY SHUT OFF AT HIGHWAY SPEED BETWEEN (50-65 MPH). THE CONTACT WAS ABLE TO PULLED TO THE SIDE OF THE ROAD WAIT TEN MINUTE AND TO RESTART THE VEHICLE. HE LOOKED UP THE HISTORY OF THE VEHICLE AND STATED THAT THE PREVIOUS OWNER ALSO EXPERIENCE THE SAME FAILURE. THE CONTACT CAN PROVIDE INVOICE REPAIRS IF NEEDED. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT MILEAGE WAS 71715.

TL*- THE CONTACT OWNS A 2002 CHEVROLET SIERRA 1500 THAT HE PURCHASED IN DECEMBER 2001. SIX MONTHS AFTER THE DATE OF PURCHASE THE EMERGENCY BRAKE DID NOT WORK. HE TOOK THE TRUCK TO THE DEALER , AND THEY TOLD HIM THERE WAS NO RECALL ON THE TRUCK BECAUSE OF THE VIN HE GAVE THEM. HIS FRIEND HAS THE SAME TRUCK, BUT HIS VIN FELL UNDER THIS RECALL. ALSO CALLED THE MANUFACTURER, AND THEY INFORMED HIM THAT THIS VEHICLE DIDNOT FALL WITHIN THE RECALL FOR THE EMERGENCY BRAKE DUE TO TNE VIN. THE DEALER TOLD HIM THE BRAKES WERE WORN OUTAFTER DRIVING THE CAR OVER 10,000 MILES. THE CURRENT MILEAGE WAS 130000 MILES.*AK UPDATED 02/22/07. *JB

DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 3 MPH, THE BRAKES DID NOT STOP THE VEHICLE FROM HITTING A LIGHT POLE. THIS INCIDENT OCCURRED AFTER REPAIRS INDICATED IN RECALL # 05V379000 REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK WERE PERFORMED AT THE DEALERSHIP. THE ABSENCE OF BRAKING ACTION AT LOW SPEED HAPPENED DUE TO MALFUNCTIONING OF THE SPEED SENSORS. THE MANUFACTURER WAS CONTACTED AND THE OUTCOME WAS A REFERRAL TO CUSTOMER SERVICE WHERE A REPRESENTATIVE WAS SUPPOSED TO BE CALLED BACK IN 48 HOURS HOWEVER NO RETURN CALL WAS RECEIVED. THE CONTACT EXPRESSED DISSATISFACTION WITH THE RECALL PERFORMED IN THE VEHICLE BECAUSE THE DEALERSHIP INDICATED IN THE JOB ORDER INSPECTION OR REPLACEMENT OF THE AFFECTED SENSORS BUT NO REPLACEMENT WERE PERFORMED. *AK

I WAS TOWING MY 33 FT 2000 THOR TRAVEL TRAILER, USING MY 2002 GMC SIERRA 2500 HD CREW CAB DIESEL TRUCK. AS I PULLED INTO MY STORAGE LOT THE TRAILER HITCH RECEIVER THAT WAS SUPPOSED TO BE WELDED TO A FACTORY INSTALLED LOAD LEVELER TRAILER HITCH COMPLETELY BROKE OFF. THE SAFETY CHAINS AND THE SAFETY BRAKE PULL WIRE WERE ALL ATTACHED TO THE HITCH RECEIVER. SUBSEQUENTLY THE TRAILER SEPARATED FROM THE TRUCK WITH NO SAFETY EQUIPMENT ATTACHED. THE TRAILER CRASHED TO THE GROUND DAMAGING THE FRONT TOWING PART OF THE TRAILER, SLIDE OUT HYDRAULICS AND AIR CONDITIONER SO FAR. I TOOK THE GMC TRUCK AND THE BROKEN HITCH TO RYDEL GMC IN VAN NUYS, CALIFORNIA. THEY SAID THAT IT LOOKED LIKE THE WELD HAD NEVER TAKEN BECAUSE THERE WAS PAINT BETWEEN THE WELD AND THE TRUCK BODY. RYDEL SAID THAT THEY WOULD HAVE TO CONTACT THE FACTORY REP TO GET AN OK TO FIX THE HITCH. THE FACTORY REP TOLD THEM THAT MY ''GOOD WILL TIME'' WAS USED, WHATEVER THAT MEANS, AND THAT I HAD TOO MANY MILES ON THE TRUCK (67,000), AS IF MILEAGE HAD SOMETHING TO DO WITH IT. I ASKED IF THEIR TOWING HITCHES HAD A LIMITED MILEAGE WARRANTY, I GOT NO ANSWER. I TOOK THE PART OF THE HITCH THAT BROKE OFF AND THE TRUCK TO A CERTIFIED WELD SHOP FOR A SECOND OPINION ON THE QUALITY OF THE WELD. I WAS TOLD THAT MOST OF THE WELD HAD NEVER ADHERED TO THE METAL AND THE PART OF THE WELD THAT BROKE NEVER BONDED TO THE STEEL. THE CERTIFIED HITCH WELD SHOP SAID IT WILL COST $550.00 TO REMOVE THE OLD HITCH AND INSTALL A NEW ONE. I FEEL THAT THE DEFECTIVE WELD ON THE HITCH COULD CAUSE A SERIOUS ROAD HAZARD AND POTENTIAL LOSS OF LIFE. I JUST PRAY THAT THE THOUSANDS OF TRAILERS THAT BREAK OFF THEIR TOWING VEHICLES ARE NOT THE RESULT OF DEFECTIVE WELDS. *JB