2002 GMC SIERRA Complaints

TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT VEERED INTO A DITCH TO AVOID A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON TWO SEPARATE OCCASIONS OVER THE PAST FEW YEARS, THIS TRUCK HAS HAD FRAME DAMAGE CAUSED BY RUST / CORROSION TO THE EXTENT THAT IT EITHER WOULD NOT PASS INSPECTION OR IT COMPROMISED THE OPERATION OF THE VEHICLE. MORE SPECIFICALLY, THE FRAME CROSS-MEMBERS HAVE HAD HOLES ROTTED THROUGH THEM AND THE SHOCK MOUNTS HAVE ROTTED FROM THE FRAME. PRESENTLY, THE TWO CROSS-MEMBERS THAT GO OVER THE FUEL TANK HAVE LARGE RUST HOLES OVER THE FUEL TANK. ALSO, THE REAR CROSSMEMBER HAS ROTTED AREAS ON THE TOP LEFT SIDE.

ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND PROCEEDED UP-HILL ABOUT 300-400 FEET, AND THEN TURNED AROUND IN A NEIGHBOR'S DRIVEWAY, WHEN COMING BACK DOWN THE HILL SHE TRIED TO BRAKE TO STOP IN FRONT OF OUR HOUSE, BUT THE BRAKES TOTALLY FAILED WITHOUT ANY WARNING. SHE THEN WENT UP A SLIGHT HILL ON THE OTHER SIDE OF OUR HOUSE, BUT STILL COULDN'T STOP, AND DIDN'T THINK TO PUT THE TRUCK IN PARK AS SHE SLOWED. SHE ROLLED BACKWARDS DOWN THE HILL AND WAS ABLE TO STEER INTO A NEIGHBOR'S YARD WHERE THE TRUCK CAME TO REST ON A BERM. AT THE TIME SHE SAID THERE WERE CARS PARKED ON BOTH SIDES OF THE STREET AND HAD A CAR BEEN COMING THE OPPOSITE DIRECTION SHE WOULD HAVE CRASHED INTO IT. HAD THERE BEEN PEDESTRIANS THEY COULD HAVE BEEN HIT AS WELL. WHEN I CAME HOME THAT AFTERNOON, I ADDED BRAKE FLUID TO THE RESERVOIR, AND THEN PUSHED ON THE BRAKE PEDAL. I SAW A HUGE STREAM OF FLUID POUR FROM BELOW THE DRIVER'S SIDE DOOR. I LOOKED UNDER THE TRUCK AND FOUND THE BRAKE LINES SURPRISINGLY CORRODED. IF SUDDEN, IMMEDIATE LOSS OF BRAKES WITHOUT ANY WARNING IS NOT CAUSE FOR A RECALL I DO NOT KNOW WHAT IS.

LEFT HOUSE AND ABS BRAKE LIGHT CAME ON, SHUT THE TRUCK OFF AND ABS BRAKE PUMP UNDER TRUCK WOULD NOT STOP RUNNING EVEN WITH KEY OFF. SO HAD TO TAKE FUSE OUT. AT THAT TIME I DROVE BACK HOME, BUT IF YOU PUSH DOWN ON BRAKE IT WILL GO TO THE FLOOR. JUNE 2014 HAD TRUCK IN SHOP TO HAVE ALL BRAKE LINES REPLACED AND FIXED AT AUFFENBERG IN CARBONDALE ILLINOIS DUE TO BRAKES ALL OF A SUDDEN GOING OUT AND ALL LINES RUSTED AND NOW 2,500 MILES LATER THIS HAPPENS ALSO THE EMGERENCY BRAKE IS NOT WORKING EITHER. SO WAS THERE MORE DAMAGE DONE FROM ALL THIS THAT SHOULD BE ON RECALL AND US NOT PAYING THE BILL FOR THESE DEFECTS.

THE PASSENGER SIDE REAR EXHAUST MANIFOLD BOLT BROKE OFF. THIS IS A MANUFACTURER DEFECT. THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS.

APPLIED BRAKES TO STOP AND BRAKE PEDDLE WENT TO FLOOR DO TO ROTTED BRAKE LINE. *TR

TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 60 MPH, THE WHEELS WENT IN A DIFFERENT DIRECTION THAN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. UPDATED 7/14/15*CN THE CONSUMER WAS INFORMED THE PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM. UPDATED 07/30/15*JB

MADE A LEFT HAND TURN AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. I WAS THE ONLY VEHICLE AT THE TIME MAKING THE TURN, NOBODY IN FRONT OR BEHIND ME. DROVE ABOUT 1/10TH A MILE TO THE NEXT LIGHT, WHEN IT TURNED YELLOW, I IMMEDIATELY HIT THE BRAKES TO STOP. AT FIRST THE BRAKES WORKED THEN MY FOOT WENT TO THE FLOOR, I HAD NO BRAKES. I CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. I THEN BACKED UP, TO GET BEHIND THE LIGHT. AS I STATED AT THE BEGINNING, THERE WAS NOBODY IN FRONT OR BEHIND ME AT THE OTHER LIGHT MAKING THE TURN WITH ME, SO WHEN I WAS APPROACHING THE NEXT LIGHT, I HAD NOBODY IN FRONT OF ME, BEHIND ME OR TO MY RIGHT. THE ROADWAY WAS FOUR LANES, TWO IN EACH DIRECTION, WITH A CENTER MEDIUM. I WAS DRIVING IN THE LEFT LANE. SO I AM LOOKING TO DRIVE ANOTHER DAY AND SOMEONE ELSE TOO. THE CAUSE OF THE PROBLEM IS THAT THE BRAKE LINE THAT GOES FROM THE FRONT TO THE REAR, RUNNING ALONG SIDE THE FRAME, ON THE DRIVER SIDE, RUSTED OUT AND BROKE. I CONTACTED GM ABOUT THIS, AND AFTER TALKING AND COMPLAINING ABOUT WHAT HAPPENED, THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY PROBLEM IS THAT, THIS IS A SAFETY ISSUE, AND THEY TAKE NO RESPONSIBILITY FOR IT. I SHOULD HAVE BEEN AT LEAST NOTIFIED IN SOME WAY AS AN OWNER THAT MY LIFE MAY BE IN DANGER IF I DO NOT HAVE MY BRAKE LINES CHECKED AND REPLACED IF NEEDED. THEY NO ABOUT THE PROBLEM AND ARE NOT CONTACTING OWNERS OF MY VEHICLE AND OTHERS WITH THE SAME PROBLEM. I AM LOOKING TO HAVE NOT BEEN HURT OR KILLED OR HURTING AND KILLING SOMEONE ELSE. I DID NOT KNOW OF THE PROBLEM UNTIL AFTER IT HAPPENED. I AM NOW FACED WITH DOING THE WORK MYSELF, WHICH IS A MAJOR UNDERTAKING, OR HAVING THE LOCAL GMC DEALERSHIP DOING IT FOR 1500+, WHICH IS WHERE IT IS RIGHT NOW, WAITING FOR MY CALL. THANK YOU. *TR

STARTED VEHICLE AND BEGAN DRIVING ON STREET. BRAKE PEDAL WENT TO THE FLOOR AND BRAKES WERE NOT NORMAL. STOPPED VEHICLE AND SAW LARGE PUDDLE OF BRAKE FLUID UNDER VEHICLE. HAD VEHICLE TOWED TO REPAIR SHOP AND WAS TOLD BRAKE LINE RUSTED AND ALL BRAKE LINES WERE CORRODED AND THAT GM HAS HAD PROBLEMS WITH THIS IN MANY VEHICLES. FORTUNATE THAT FAILURE HAD NOT OCCURRED AT HIGHWAY SPEEDS. REPAIR ESTIMATE WAS $3200 FOR REPLACEMENT OF BRAKE LINES AND ASSOCIATED PARTS. *TR