2025 GMC SIERRA 1500 Complaints
View complaints related to 2025 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2025 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 GMC SIERRA 1500- Danvers, MA
While driving on the highway at 70 MPH, the truck experienced a harsh transmission shift followed by a sudden loss of acceleration and entered shutdown mode to protect the engine. The steering became stiff, all dashboard warning lights illuminated, and a message appeared on the driver display indicating a transmission issue and advising to drive with caution. The RPMs surged and the truck struggled to maintain a speed of 45 MPH while the remaining at 4000 RPM. This created an extremely hazardous situation for both me and my passenger. I safely pulled into the breakdown lane, came to a complete stop, shifted into park, and turned off the engine. Upon restarting the vehicle, the Check Engine Light remained on, and the transmission continued to shift abnormally at low speeds, including noticeable shuddering.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- New Waverly, TX
Tailgate switch Tailgate opened on its own with trailer attached while driving damaging the top of my tailgate. No notification inside cab. No console / fob / tailgate buttons were pushed. Discovered tailgate was down after I arrived home and had done a wide u-turn in my back yard. So far dealership has done very little diagnostic wise. Two trips to dealership so far with little to no results. Now I’m scared to use my trailer or utilize the bed of the truck to haul anything due to tailgate might open on its own at 75 mph on a major interstate/ 2 lane road hurting or killing the people in the vehicles behind me. Totally unacceptable from GMC / dealer for a 70k truck.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- PAWNEE, IL
Truck was in "Park" idling for 20 minutes when it went from Park to "Reverse" on its own. A person sitting in a dump truck saw the backup lights on my truck come on and the truck started backing towards his truck. My truck hit his truck causing damage to my left rear bumper.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- Morgantown, WV
The contact owns a 2025 GMC Sierra 1500. The contact stated while driving approximately 4 MPH and turning left into a parking spot, the vehicle independently accelerated. The contact stated that the brake pedal was depressed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent, but the failure occurred while slowing down under 5 MPH and turning to the left. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 GMC SIERRA 1500- Clancy, MT
The vehicle was purchased for the express purpose of towing a 6,600 lbs Travel Trailer. This truck is equipt with the 3 liter Diesel engine. While towing the truck computer counts down milage available based on Def level. The count down is not mile for mile it is an exponential count down. This factor triggers a series of warnings concerning vehicle operation and impending speed restrictions. 1000 mile DEF range warning is first up. Followed shortly there after with a 300 mile DEF range warning (700 miles had never been reached to trigger the warning). The next warning is "DEF Low (red warning) speed restricted soon". Shortly there after a 500 mile count down starts for the first impending speed reduction to 65 MPH max. This is followed by other speed restrictions that will put the vehicle eventually into a 5 MPH speed restricted mode. When adding DEF to the tank the level has never been below 60% full. Its not empty as the gauge and computer indicate. With each filling of the DEF tank the range you can drive is less and less until the truck is driven without the trailer hooked up. GM has a service bulletin for this situation that has been in place since September 23, 2024 and no permanent repair of solution has been prescribed. During the 500 mile count down to the first speed restriction the instrument cluster is locked out to only display "DEF Empty" and alternately the DEF range counting down. No other safety features are visible such as engine temp or transmission temp important to know while towing. I Purchased this vehicle March 17, 2025 stating my intentions to tow a travel trailer. The dealership no GMC ever made me aware of the Service bulletin of the DEF restrictions. Had they done so I would have purchased a different vehicle with out the associated travel issues. Please reference GM Service Bulletin #24-NA-196 Document ID 6736285. This document was given to me after my 4 visit to a GMC dealership to have the issue addressed.
Source: NHTSA WEB SITE -
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2025 GMC SIERRA 1500- Houston, TX
The backup camera on the new 2025 GMC Sierra 1500 AT4 is not displaying a visible picture at night. During the day time, the picture is clear. At night, you cannot see nearly anything. This is and has been widely reported online. This poses a massive safety threat to pedestrians, pets, other vehicles, and property; due to the night vision malfunction. Please make this a RECALL on GMC to prevent any catastrophic occurrences. This is unacceptable for any 2025 vehicle and the law requires all new vehicles must have backup cameras. It must be a requirement that the cameras function in BOTH day and NIGHT.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- San Antonio, TX
The contact owns a 2025 GMC Sierra 1500. The contact stated that while shifted into reverse(R) at night, the rear-view camera image was very dark, creating a hazard while reversing. The contact stated that during daylight, the image was perfect; however, at night the reverse lights failed to provide adequate illumination, causing objects on the display screen to be very dark. The contact had taken the vehicle to a local dealer to be diagnosed and was informed that there was no failure of the back over prevention system, rear camera, reverse lights, or display screen. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 2,682.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 GMC SIERRA 1500- Egg Harbor Township, NJ
I WAS DRIVING ON A PA ROAD AT ABOUT 30 MPH. MY CAR STOPPED IMMEDIATELY AND I HEARD THE MOTOR REV. THE CAR THEN SLAMMED INTO A STOP.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- Carriere, MS
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- Colbert, WA
Purchased the vehicle 300 miles away. Flew out, picked up the truck and drove it home. Got back Saturday night. Woke up Sunday morning to review the features, etc. Noticed a major oil leak. Called the dealership I purchased it from. They told me to take it to a (local) dealership. I took it to my local dealership. They looked at the vehicle. Initially they thought it was a faulty valve cover gasket. They ordered the parts. When they actually started taking the vehicle apart, the issue was not the valve gasket but the crack in the valve cover itself. They replaced the valve cover. It went to the dealer on date 03/03/2025 and they gave he vehicle back to me on 03/21/2025. They said this crack had to of happened on the production line but before it got delivered to the initial dealership.
Source: NHTSA WEB SITE