2002 GMC SIERRA 1500 Complaints

View complaints related to 2002 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 GMC SIERRA 1500
    - AMSTON, CT

    MOMENTS AFTER LEAVING THE DRIVEWAY AT OUR HOME, APPROACHING AN INTERSECTION AT ABOUT 25 MPH, I APPLIED THE BRAKES ON MY 2002 GMC SIERRA, AND THE PEDAL WENT TO THE FLOOR. I COULDN'T STOP THE VEHICLE BEFORE GOING THROUGH THE INTERSECTION. FORTUNATELY NO OTHER VEHICLES WERE IN THE INTERSECTION AND NO ACCIDENT OCCURRED. AFTER RETURNING THE VEHICLE TO THE DRIVEWAY I DISCOVERED BRAKE FLUID UNDER THE TRUCK BED AND DRIPPING FROM THE FRAME.I COULD NOT SEE THE SOURCE OF THE LEAK AS IT WAS WELL HIDDEN EITHER IN OR ABOVE THE TRUCK FRAME. I HAD THE VEHICLE BROUGHT BY FLAT BED TRUCK TO A LOCAL AUTO REPAIR GARAGE. THE MECHANICS FOUND THE BRAKE LINES TO BE HEAVILY RUSTED AND ONE HAD RUSTED THROUGH AND FAILED, CAUSING THE EARLIER BRAKE FAILURE. BECAUSE THE BRAKE LINE RUSTING WAS SO HEAVY, ALL THE BRAKE LINES WERE REPLACED. ALSO,, THE TWO FRONT BRAKE CALIPERS WERE REPLACED BECAUSE OF HEAVY RUST. THE RUSTED BRAKE LINES ARE AVAILABLE. THE CONSEQUENCES OF THIS WAS A REPAIR BILL OF $1149.78, AND HAVING MY TRUCK IN THE SHOP FOR SEVERAL DAYS. LUCKILY, NOBODY WAS HURT. IF THIS HAD OCCURRED LATER IN THE DAY IN THE SAME LOCATION IT MAY NOT HAVE TURNED OUT THE SAME. THIS IS THE THIRD MAJOR BRAKE REPAIR DONE ON THIS TRUCK. I AM THE ORIGINAL OWNER. I HAVE HAD TO HAVE THE BRAKE PADS AND ROTORS REPLACED TWICE. BOTH TIMES I WAS TOLD THE ROTORS WERE SO BADLY RUSTED THEY NEEDED TO BE REPLACED. DURING THE FIRST SIX YEARS OF OWNING THE VEHICLE IT WAS KEPT IN A GARAGE. IT HAS ALWAYS BEEN WELL TAKEN CARE OF. WITH THIS REPAIR, I HAVE SPENT OVER $3000. TO KEEP BRAKES FUNCTIONING ON THIS TRUCK. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH AND DEPRESSING THE BRAKES, THERE WAS A LOSS OF 80-90 PERCENT BRAKING POWER. THE ABS SYSTEM INDEPENDENTLY ENGAGED AND WOULD NOT DISENGAGE. THE VEHICLE WAS CAREFULLY DRIVEN HOME. THE ROTORS AND BRAKE PADS WERE REPLACED AND THE WHEEL CYLINDERS WERE BLED BY THE CONTACT. IN ADDITION, THE CONTACT DISCONNECTED THE ABS FUSE AND THE FAILURE DID NOT RECUR. THE DEALER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 GMC SIERRA 1500
    - MIDDLEFIELD, CT

    BRAKE LINE FAILURE ON MY 2002 GMC SIERRA 1500 1/2 TON 4WD PICKUP. BRAKE LINE FAILED BECAUSE OF RUST. MY TRUCK HAS ONLY 47000 MILES ON IT AND WELL CARED FOR. WHEN IT HAPPENED I WAS TURNING INTO A PARKING LOT AND THE BRAKE PEDAL WENT TO THE FLOOR ALMOST HIT STREET SIGN. I HAD TO GET THE TRUCK TOWED. THE GARAGE HAD TO REPLACE ALL BRAKE LINES,FRONT HOSES AND CALIPERS BECAUSE OF RUST.THE TOTAL BILL CAME TO $1030 INCLUDING THE TOW. THE GARAGE TOLD ME THEY HAVE TO REPLACE THESE BRAKE LINE ON THESE EARLY 2000S GM TRUCK ALL THE TIME. THERE HAS TO BE A RECALL ON THESE TRUCK BECAUSE YOU HAVE NO WARNING WHEN THIS HAPPENS. VERY SCARY WHEN IT DOES. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - SCHWENKSVILLE, PA

    EVENTS LEADING UP TO FAILURE: NONE, ALL WAS NORMAL AND NO PROBLEMS WERE EXPERIENCED.. THE FAILURE: BRAKE LINE RUPTURED DUE TO RUSTING CAUSING LOSS OF ALL BRAKING ABILITY. VEHICLE ONLY 8 YEARS OLD. BARELY AVOIDED AN ACCIDENT BY STEERING AROUND THE VEHICLE IN FRONT OF ME. CORRECTIVE PROCEDURE: ALL BRAKE LINES REPLACED BY A PROFESSIONAL MECHANIC. . OLD BRAKE LINES NOT AVAILABLE. I HAVE THE RECEIPT OF ALL WORK PERFORMED. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - HERMINIE, PA

    I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - VERONA, PA

    2002 GMC SIERRA, 84,000 MILES. DRIVER'S SIDE REAR METAL BRAKE LINE BLEW WHEN LEAVING A GARAGE AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. IF IT WOULD HAVE HAPPENED A MINUTE LATER, I WOULD HAVE BEEN GOING DOWN A STEEP HILL INTO RUSH HOUR TRAFFIC, POTENTIALLY HURTING OR KILLING OTHERS OR MYSELF. THIS HAPPENED WITHOUT WARNING. MECHANIC SAYS ALL LINES SHOULD BE REPLACED DUE TO EXCESSIVE RUST. I DO LIVE IN PA, BUT I HAVE NEVER HAD A BRAKE LINE RUPTURE DUE TO RUST IN A NOT SO OLD CAR OR TRUCK. REGARDLESS OF THE COST TO FIX, THIS IS UNACCEPTABLE AND COMPLETELY UNSAFE. THERE ARE MANY OTHERS THAT HAVE THE SAME PROBLEM, AND MANY MORE WHO ARE NOT EVEN AWARE OF THE TIME-BOMB THEY ARE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - CLINTON CORNERS, NY

    BRAKE LINES RUSTED & FAILED. BRAKE PEDAL WENT TO FLOOR AND TRUCK COULD NOT STOP. FORTUNATELY IT OCCURRED IN A PARKING LOT & NO ONE WAS HURT. THIS WAS A 2002 GMC 1500 EXTENDED CAB PICK UP TRUCK WHICH WAS PURCHASED NEW IN 2003. IT TURNED OUT ALL BRAKES LINES ARE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THIS TRUCK HAD 80,000 MILES ON IT AND HAS BEEN WELL TAKEN CAR OF. ALL LINES WERE REPLACED AT CONSIDERABLE COST. THERE WAS NO WARNING BEFORE THE INCIDENT. IT COULD HAVE HAPPENED AT 60 MPH. I ALSO OWN A 2003 GMC YUKON WHICH NOW APPEARS TO HAVE THE SAME PROBLEM. I WENT ON LINE AND FOUND MANY OTHER ANGRY OWNERS WITH THE SAME PROBLEMS. I HAVE BEEN DRIVING FOR 40 YEARS AND NEVER HAD THIS HAPPEN TO ANY OTHER CAR I OWNED. SOMEONE COULD GET KILLED!! *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - GIBSONIA, PA

    1. ANTI-LOCK BRAKES ACTIVATION AT LOW SPEEDS 3-5 MPH. 2. ALWAYS THE FIRST TIME APPLIED WHEN COLD AFTER THAT AT VARIOUS TIMES 3. THIS IS THE SAME CONDITIONS AS NHTSA 05V379000 OR GM 05068 WHICH STARTED IN 2005. THE TRUCK WAS LOOKED AT THEN WHEN THERE WAS NO PROBLEMS BUT WHEN THE PROBLEM IS HAPPENING NOW GM SAYS THAT IT IS ONLY A ONE TIME RECALL. THE DEALER LOOKED AT THE TRUCK AND SAID THE HUB WAS WORN AND NEEDED REPLACED FOR $500 PER SIDE. WHEN I QUESTIONED THE SERVICE REP IF THE BEARING WAS WORN HE SAID NO. I THEN ASKED WHAT WAS WORN SINCE THE HUB IS THE BEARING. HE SAID I DID NOT HAVE TO HAVE IT REPAIRED IF I DID NOT WANT TO. I EXPLAINED THAT I WANTED THE RECALL WORK DONE WHICH WAS CLEANING THE RUST FROM THE SENSOR. I ALSO STATED THAT THERE ARE MAGNETS ON THE HUB THAT PASS THE SENSOR CREATING AN ELECTRICAL IMPULSE SO IF THE BEARING WAS NOT WORN ARE THE MAGNETS WORN? HE SAID THE HUB WAS BAD AND NEEDED REPLACED. I DECLINED THE WORK. I COMPLAINED TO GM AND THEY SAID THAT I WAS TOLD IT WAS A BAD SENSOR AND DECLINED THE WORK OR FURTHER DIAGNOSIS. THAT WAS A LIE. I THEN DID THE RECALL PROCEDURE OF REMOVING THE SENSOR AND CLEANING THE RUST AWAY. THERE IS ALSO NO BEARING PLAY SO THE HUB IS NOT WORN. THE BRAKES NOW WORK FINE. SO A COUPLE OF THINGS HERE. IF THERE IS A SAFETY RECALL AND IT COMES BACK AS THIS DID SHOULD THEY HAVE DONE THIS WORK. SECOND THE SERVICE DEPARTMENT AT JOE BALL GMC IS RUNNING A SCAM AND MAKING MONEY ON PEOPLE THAT DO NOT KNOW BETTER. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - ALNA, ME

    ON OR ABOUT NOVEMBER 12 THE BRAKES ON MY 2002 GMC SIERRA 1500 PICKUP TRUCK FAILED SUDDENLY WHEN APPROACHING A STOP SIGN AND I PASSED THROUGH THE INTERSECTION, BEING UNABLE TO BRING THE VEHICLE TO A HALT IN THE DISTANCE AVAILABLE. WHILE THE INTERSECTION WAS CLEAR, AND NO ACCIDENT RESULTED, MY VEHICLE WAS COMPLETELY DISABLED. A LOCAL MECHANIC SAID THE BRAKELINE HAD FAILED - EVEN THOUGH THERE ARE LESS THAN 32,000 ON THE VEHICLE. HE SAID HE HAD SEEN SEVERAL FAILURES ON VEHICLES OF SIMILAR VINTAGE AND LIGHT SERVICE. REPAIRS COST OVER $900. GMC ASSUMED NO LIABILITY. *TR

    Source: NHTSA WEB SITE
  • 2002 GMC SIERRA 1500
    - SITKA, AK

    DEAR SIR, I HAVE A 2002 GMC PICKUP THAT HAS HAD THE SPARE TIRE FALL OUT OF ITS MOUNT DUE TO SEVERE RUST OF THE FRAME. UPON FURTHER INVESTIGATION MY FRAME HAS SEVERE RUST IN SEVERAL OTHER AREAS. I HAVE CONTACTED GMC AND WAS BASICALLY TOLD TO HAVE A NICE DAY! I PURCHASED THIS VEHICLE NEW AND IT HAS 57,000 MILES TOTAL. MY BODY SHOP TELLS ME THAT THE ONLY WAY TO REPAIR THIS FRAME IS TO REPLACE IT! I FIND IT APPALLING THAT GMC SELLS A $40,000.00 VEHICLE THAT HAS A LIFE CYCLE OF 8 YEARS. I CANNOT SELL THIS VEHICLE TO ANYONE AND TRADEIN WOULD BE A JOKE. IS THERE ANY WAY YOU COULD MAKE GMC FACE THIS PROBLEM AND RESOLVE IT? EITHER REPLACE THE PICKUP OR FRAME? ANY HELP WOULD BE GREATLY APPRECIATED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE