2020 GMC SIERRA 1500 Complaints
View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 GMC SIERRA 1500- Fenton, MI
My 2020 GMC Sierra with a 5.3L engine and 78,272 miles on the vehicle, experienced damaged lifters which also resulted in a damaged cam shaft. The total repair bill was $9,208.86. While in the GMC dealership for repair, there were 2 other trucks - same model, same year, same engine - in for the same repair. When searching on-line, I found the recall for the GMC 6.2L engine for similar issues. It is my opinion that the 5.3L engine is experiencing the same types of issues. I have driven GMC trucks for almost 40 years and have never experienced these types of issues. I have been told by several people that it is related to the Dynamic Fuel Management system and to fix the problem to disable the system to keep the truck in V8 mode. There are several solutions on line to make this happen. I am no engineer and only provide this as background information. From my perspective, it is clear that GM has a problem (whatever the root cause) with their 5.3L engines.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Palatka, FL
We were driving down the interstate at about 75 mph when a message came up that said to shift to neutral and push the start button. My husband did and it continued to drive perfectly fine, but about 6 miles down the road it did the same thing again except when he pushed the start button it did not start. I cannot begin to tell you the cause as to why it would’ve been doing that as I have never had any other issues with it.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Cumming, GA
Bought the truck less than four months ago and as of yesterday it consumed a substantial quantity of oil and later refill. However today it made a noticeable noise until it shut off permanently. Dealer did not disclose this
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Lomira, WI
I started to notice changes in performance around 75k miles. Seemed like performance was subpar compared to what was the norm. Seemed to lose some power. Minimal at first, more so just recently around 90k. Oil consumption was starting to accelerate at each oil change at 75k, 80k, 85k, 90k. To the point around 85k and 90k that I would not go over even 1 mile from the 5k threshold without changing the oil. Around 90k I could tell it was not getting any better, deficiencies were accelerating it seemed. At 91k miles I started to hear clicking noises and loss of power, starts were getting rough, bouncing at idle. I stopped driving it, only driving it to the dealership where I brought for a look at it. Will be driving it again for them to do a deeper diagnostic. Many misfires at cylinder 5. PO305 the issue. Showed up around 91k miles on 12/17/25 Now investigation into my model. I see online.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- El Granada, CA
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving approximately 35 MPH, the vehicle lost automotive power with the check engine warning light illuminated and the message "Vehicle Might Lose Power" displayed. The vehicle remained at the residence, and the contact used a self-diagnostic tool to retrieve a fault code related to the coolant valve D. The contact determined that the coolant valve D needed to be replaced. The vehicle was taken to an independent mechanic; however, the contact was unaware of the part that needed to be fixed in the vehicle. The vehicle was repaired. The contact researched and was made aware of an unknown NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 31,000.
Source: NHTSA WEB SITE -
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2020 GMC SIERRA 1500- Germantown, TN
Fuel management system caused a lifter to fail (stuck) which resulted in camshaft damage at 77,611 miles. GM refused to cover the repair, although there is a pending class action lawsuit against GM for this very issue. Truck was repaired at a GM dealership - Sunrise Collierville, TN. Repair costs was approximately $7,000. This occurred during a 2.5 hour road trip which put lives at risk. The truck began to vibrate, and the check engine light came on. There was no other warning before the failure occurred. No police or insurance were involved. This occurred on 9/27/25. It took the dealership 32 days to diagnose and repair the issue. Thanks.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Foley, AL
While driving on the interstate at 70 mph, the transmission began to shudder. It continued the duration of the trip of 90 mins. Following day, the transmission is continuing to shudder and is now shifting hard.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- CYPRESS, TX
The morning of December 12th, 2025 I used my vehicle to transport my daughter approximately 5 miles round trip from our home to drop her off at daycare and then I returned home. I used my front and rear defrost elements to expedite removal of heavy condensation which had formed on all windows overnight. This was approximately 7 AM. I parked my truck in the driveway and went inside until approximately 11:45 AM when I went to leave in my truck and noticed the rear sliding window had shattered. The window shattered and distributed tempered glass fragments all over the inside of the cab. Only approximately 10% of the window remained intact. I then reviewed the security camera footage from my driveway and discovered that the window failed entirely on its own with nothing hitting/striking/touching the window, nor any humans or animals in the vicinity. I attempted to take the vehicle to a GMC service department this morning (Dec 13) but due to their demand to keep the vehicle for 2-3 days to investigate yet unable to provide a loaner vehicle, I was unable to leave the vehicle in their possession and returned home. I plan to continue to contact GMC dealership service departments in hope I can find one which can provide a loaner vehicle, as I will need transportation to and from work in the coming days. I do have video footage of the incident although I am unable to add it below.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Fremont, CA
The contact owned a 2020 GMC Sierra 1500. The contact stated that after the vehicle was purchased and while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was contacted. However, the check engine light turned off, and the dealer refused to inspect the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine light illuminated. The dealer was contacted. However, the warranty had expired, and the dealer refused to inspect the vehicle. The manufacturer was contacted, and the contact was offered a five-hundred-dollar coupon. The vehicle was taken back to the dealer. However, no cause for the failure was found. The contact stated that an unknown part was replaced. The contact stated that the failure persisted. The contact stated that while turning on the engine, the contact's sister informed him that smoke was emitting from under the hood. The contact turned off the engine, opened the hood, and noticed that all of the wires were melted. The contact splashed water on the wires. The contact checked underneath the vehicle and noticed that the plastic that was burnt was leaking residue. The vehicle was left at the residence where the contact's mother lives. The next day, the contact noticed that the front windshield had shattered due to the heat from the burnt wires. The insurance company was notified and referred the caller to take the vehicle to be inspected. The vehicle was towed to a collision center. The contact was informed that the vehicle had a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure. However, no assistance was provided since the warranty had expired. The failure mileage was approximately 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 GMC SIERRA 1500- Washington , MI
In December of 2023 my 2020 GMC Sierra 1500 was driving down the freeway, experienced a jerking and low oil pressure. Pulled over and shut vehicle off and wouldn't turn back on, engine locked up. The vehicle received a brand new 6.2l replacement motor in April of 2024- $15k in parts and labor. This vehicle was not included in the recent recall, but obviously experienced a similar issue. This was at 75k miles. The car was owned by a different owner at the time of the engine failure. I bought the vehicle as a repo and proceeded to get the engine fixed on it.
Source: NHTSA WEB SITE