2002 GMC SIERRA 1500 Complaints
View complaints related to 2002 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC SIERRA 1500- GLEN ELLYN, IL
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE APPLYING PRESSURE TO THE BRAKE PEDAL AT 5 MPH, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE ANTILOCK BRAKE UNIT. AS HE APPLIED PRESSURE TO THE BRAKES TO STOP THE VEHICLE, IT FAILED TO STOP. THE CONTACT CRASHED INTO A PARKING METER. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK), ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 1500- MALDEN, MA
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 FOR THE ABS. THE DEALER KEPT THE VEHICLE FOR A MONTH AND PERFORMED THE RECALL REPAIR. SINCE THE REPAIR, THE VEHICLE DOES NOT ROLL BACK WHILE PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED; HOWEVER, IT ROLLS BACK ON LEVEL GROUND. THE CONTACT REPAIRED THE ROTORS AND THE BRAKE SYSTEM HIMSELF IN NOVEMBER OF 2007 BECAUSE THE ROTORS WERE CORRODING, WHICH CAUSED THE BRAKES TO PULSATE. THE DEALER WOULD NOT STATE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE). THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 34,503. UPDATED 05/19/08. *LJ THE CONSUMER STATED THERE WAS AN ACCIDENT AND THERE WAS DAMAGE TO HIS VEHICLE. UPDATED 05/19/08
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 1500- LAKE ELSINORE, CA
GM TECHNICAL BULLETIN 00-07-30-022C (AUTOMATIC TRANSMISSION) FAILURE OF REACTION SUN GEAR WITH ONLY 36,XXX MILES (2002 GMC SIERRA 1500 4.8L). THIS APPEARS TO HAVE BEEN A PROBLEM FOR AT LEAST A DECADE WITH CONTINUAL FAILURES UNTIL GM UPGRADED THE DEFECTIVE COMPONENTS IN 2003. REPAIR ESTIMATES COULD BE OVER $2,000. CASH AVAILABLE = $200. GM SHOULD TAKE RESPONSIBILITY FOR KNOWN DEFECTIVE PARTS. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 1500- CROWN POINT, IN
NOTICED THAT PARKING BRAKE DOESN'T WORK ANYMORE. (LOOKED ON LINE AND NOTICED THAT THERE WAS A RECALL FOR MANUAL TRANSMISSION BUT NOT FOR AUTOMATIC. ALSO NOTICED A LOT OF PEOPLE HAVE THE SAME PROBLEM. I BELIEVE IT IS A SAFETY ISSUE EVEN WITH AN AUTOMATIC SINCE PEOPLE PULL TRAILERS AND PARK ON INCLINES SETTING THE PARKING BRAKE. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 1500- LIBERTYVILLE, IL
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. IN OCTOBER OF 2005, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. ONE YEAR LATER, WHILE ATTEMPTING TO APPLY PRESSURE TO THE BRAKES AT 5 MPH, HE FELT A SEVERE PULSATION IN THE BRAKE PEDAL. THE DEALER STATED THAT BOTH WHEEL SPEED SENSORS FAILED AND HAD TO BE REPLACED AT HIS OWN EXPENSE. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 63,293.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC SIERRA 1500- LOGAN, OH
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE APPLYING PRESSURE TO THE BRAKES, THE ABS ACTIVATED AUTOMATICALLY AND THE VEHICLE JERKED BACKWARDS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED IT ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY INSPECTED THE VEHICLE AND STATED THAT THE PASSENGER SIDE FRONT SPEED SENSOR WAS CAUSING THE FAILURE. THE SPEED SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS 36,769 AND CURRENT MILEAGE WAS 41,775.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 1500- SCHWENKSVILLE, PA
ANTILOCK BRAKES ON 2002 GMC SIERRA TRUCK ACTIVATE FOR NO REASON AT SPEEDS OF 5MPH OR LESS MAKING THE VEHICLE UNSAFE TO DRIVE. THERE WAS A RECALL ON THE SENSORS FOR THIS REASON. I HAD MY SENSORS "TAKEN CARE OF" AND AFTERWARDS STARTED EXPERIENCING THIS EXACT PROBLEM. I WAS TOLD THAT THE HUBS ARE BAD AND THIS IS WHY THE ANTI LOCKS ARE COMING ON. THE SENSORS CAN NOT READ THE HUB "CORRECTLY". THE HUBS, WHICH ARE NOT A WEAR ITEM, CAN BE REPLACED FOR $1000. THIS IS ON A 2002 PICK UP TRUCK WITH 46,000 MILES ON IT AND IS GARAGE KEPT. THE HUBS ARE A NON WEAR ITEM. POOR ENGINEERING IS THE CULPRIT OF THIS PROBLEM. THE HUBS SHOULD BE REPLACED JUST LIKE THE SENSORS WERE. I WAS ALSO TOLD THAT ON MY GMC TRUCK I CANNOT HAVE THE ANTILOCK BRAKES DEACTIVATED. AS A RESULT, I HAVE TO SPEND THE $1000 TO MAKE MY TRUCK SAFE TO DRIVE. PROBABLY 40,000 MILES IN THE FUTURE I CAN REPLACE THE HUBS AGAIN FOR $1000. $1000 TO REPLACE A NON WEAR ITEM. ANTILOCK BRAKES ARE ON A VEHICLE TO MAKE THE VEHICLE SAFER. THE ANTILOCKS ON MY GMC MAKE THE VEHICLE UNDRIVABLE BECAUSE OF BEING UNSAFE. IT SHOULD BE POSSIBLE TO DEPEND ON YOUR BRAKES TO MAKE YOU STOP. WITH MY VEHICLE I CAN'T STOP. THIS IS NOT A WEAR ITEM THAT IS CAUSING MY PROBLEM. THIS IS POOR ENGINEERING! THIS SHOULD BE COVERED UNDER A RECALL, SAME AS THE SENSORS WERE COVERED UNDER A RECALL. GMC WILL COVER THE SENSORS BUT NOT WHAT THE SENSORS ARE LOOKING AT. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 1500- MT MORRIS, MI
SPEED SENSORS IN THE FRONT WHEEL OF MY 2002 GMC 2WD TRUCK HAVE FAILED EVERY DECEMBER FOR THE LAST 4 YEARS THE FIRST TIME I PAID TO HAVE IT FIXED THE SECOND TIME IT WAS FIXED ON A RECALL THE THIRD AND FORTH TIME IT WAS FIXED BY MY EXTENDED WARRANTY COMPANY. I CALLED CUSTOMER SERVICE AT GMC AND TALKED TO A STEVIE SNAY ON TWO OCCASIONS. FIRST SHE TOLD ME SHE WOULD DO SOME CHECKING AND GET BACK TO ME. WHEN SHE CALLED ME BACK SHE TOLD ME THAT GM WOULD NOT COVER ANY OF MY EXPENSES. THEN SHE SUGGESTED THAT I PURCHASE A NEW WARRANTY. I FEEL THAT I HAVE BEEN MORE THAN PATIENT WITH THEM ON THIS MATTER AND FEEL THAT SINCE THIS IS A FACTORY DEFECT ON AN MVSS PART THAT THEY SHOULD COVER MY COSTS. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 1500- WALNUT GROVE, MO
TRUCK BEGAN TO GRIND AND POP AS I WENT AROUND CORNERS. I HAD IT CHECKED OUT AND BOTH OF THE FRONT WHEEL BEARINGS WENT BAD WITHIN FIRST 70,000 MILES. GM WOULD NOT BACK THE VEHICLE. PARTS ALONE COST OVER $400 TO FIX THE VEHICLE. *JB
Source: NHTSA WEB SITE -
2002 GMC SIERRA 1500- PLAQUEMINE, LA
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE MAKING A RIGHT TURN AT 5 MPH ON A DRY LIMESTONE, THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF THE ABS PUMP WAS ACTIVATED. WHEN HE DEPRESSED THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A WORK TRAILER. THE VEHICLE SUSTAINED FRONT END DAMAGE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE MANUFACTURER SENT AN ENGINEER TO TAKE PICTURES OF THE VEHICLE AND TO RUN A DIAGNOSTIC REPORT. THE MANUFACTURER CALLED THE CONTACT AND STATED THAT THEY WERE UNABLE TO FIND ANY FAILURES AS WELL. THE CONTACT WAS ISSUED CASE NUMBER 71-534915559. THE CURRENT AND FAILURE MILEAGES WERE 87,000. THE CONSUMER STATED THAT AN REPRESENTATIVE CAME TO INVESTIGATE AND TOOK PICTURES THAT WERE IN TURN DOWNLOADED TO HIS LAPTOP. TWO WEEKS LATER THE CONSUMER WAS CONTACTED AND STATED THE CRASH WAS AT SUCH A LOW SPEED THE COMPUTER DID NOT RECORD ANYTHING AND GM COULD NOT ASSIST WITH THE REPAIRS. THE CONSUMER STATED TRADED VEHICLE IN DUE TO THE FACT COULD NOT GET ASSISTANCE FROM MANUFACTURER. THE CONSUMER PROVIDED PICTURES AND INFORMATION ON RECALLS PERTAINING TO THE DEFECT. UPDATED 08/27/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE