2020 GMC SIERRA 1500 Complaints

My vehicle displayed numerous brake failure codes and limited my speed to 43mph. When taken into my local GMC dealer the diagnostics I was given were a bad/leaking master cylinder. This vehicle has 16,200 miles on it and was never used for towing or hauling. The brakes are hard and brake assist has clearly failed. I’ve found numerous recalls and issues with other year vehicles from GMC, yet they are denying any liability on my vehicle. They want over $3000 to replace the master cylinder even though there’s no physical leak observed via fluid loss. This is a major safety concern when a major brake component fails on such a low mileage vehicle. This truck also has a well known seal leak on the rear window that causes mold to grow inside of the vehicle cabin. Apparently no one has died yet so they have not been forced to put out a recall. Consumers should not be forced to spend thousands of dollars on major components on such low mileage vehicles. Especially when it comes to safety items like braking. I’ve researched this for hours and have found this has been a known issue on these 2020 models many people. Some even brand new after driving them off the dealership lot. Clearly there is an issue and the manufacturer refuses to address it.

I have a 2020 sierra 1500 6.2 with 86,000 miles. I have only had this truck 6 months. This was inspected before I purchased with no engine issues. Since purchasing we have driven less than 6000 miles. While driving my vehicle the rod in the engine failed and started knocking. I am a mechanic and I am GMC master certified. Both myself and the owner of the shop I work at diagnosed the vehicle with a bad engine. We looked at the recall for the 6.2 engine and noticed that many of the 2020 vehicles with this engine have the same issue that is currently being recalled for this specific engine. I called GMC and they won’t fix the issue that the vehicle is having. They won’t perform the recall and again I have only had this vehicle for 6 months and with 86,000 miles should not be having this issue. I am GMC certified and told them that I looked into the recall and they them selves state that some of the defective engines got out into the 2020 models.

My doors will no longer lock or unlock, using the key fob or the lock/unlock buttons in the vehicle. This is a widely known issue for GMC Trucks, once you search for it. At around 50K Miles, the door actuators just quit working. So, if I have kids in my truck, I can't unluck the doors to get them out unless I climb through the truck, and have to manually do same to lock the doors to drive with kids in the car. There isn't a key hole for the back doors, so this can't be done at all outside the car. The doors are supposed to automatically lock when the truck is put in gear. Mine won't lock even when I push the button to lock. I just had this confirmed at the dealer. I also spoke to GMC and was told that it wasn't their responsibility. This is a genuine safety issue, and happens on these trucks a LOT.

For approximately the last year (2024-2025) my 2020 GMC Sierra 1500 AT4 with the 6.2L engine has had noticeable ticking, knocking, and unprovoked shaking upon start up and idle. The pickup has stalled out at stop lights and intersections in the past, posing risk. In June (2025) the pickup was taken to a certified mechanic for inspection who suggested possible lifter or valve failure. The vehicle exhibits a persistent ticking sound from the engine, which I believe may be related to lifter or valve issues, similar to those reported in lawsuits against GM for 2019-2024 models and the recall for 2021-2024 models (NHTSA Recall ID: 24V-676). This ticking occurs regularly, including at approximately 54,500 miles, and raises concerns about potential engine failure or sudden loss of propulsion, which could be hazardous, especially at highway speeds. I have noticed approximately 2 quarts of engine oil usage per my last 2 oil changes (roughly every 6,000 miles). I recently had taken the pickup to a local GM dealership where they informed me that I am not longer covered under warranty and the recent recall is not applicable. I was advised to “keep and eye on it, and get a AAA membership”. I am aware of at least 10 class action lawsuits against GM for similar engine issues in vehicles like mine, suggesting a widespread defect. These issues, combined with the potential for engine failure or impaired vehicle control, warrant investigation to ensure driver safety. I have records of the ticking sound and can provide further details if needed. I am willing to cooperate with NHTSA for inspections or further documentation.

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving with cruise control mode set at 55 MPH, the vehicle independently accelerated to 98 MPH, and then the vehicle lost motive power. Additionally, the contact stated that the vehicle had failed to turn off upon pressing the Engine Start/Stop button. No warning light was illuminated. The vehicle was able to restart and was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. Additionally, the contact noticed that water was leaking inside the vehicle through the rear window on rainy days. The contact stated that the infotainment screen had failed to turn on as intended on some occasions, and the screen had displayed a rearview camera image while the vehicle was in drive(D) on other occasions. The contact stated that while driving at various speeds, the transmission made an abnormal sound, and the RPMs failed to decrease as intended, but suddenly dropped while decelerating. Additionally, the contact stated that the headlights, the fuel pump, and the main pulley were replaced at the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 250.

My GMC had a terminal engine failure around 5/3/25. This disengaged the ESC, parking brake, and driver assist abilities as well as making the truck undrivable. GMC service diagnosed the truck needed an entire new engine. The repair took over 2 months to complete and now that I have the truck back, the adaptive cruise control is not working.

Check engine light came on. Cooling fan for engine running none stop. Reduce power mode from engine. Took to dealer, said it’s the coolant control valve. Dealer said the part is on back order and don’t know when they will get it in. Looked up the issues and sounds like many people are having the same problem with the 3L diesel from GMC. These people reporting the same thing and having to wait months for the part. My truck was just out of warranty by 200-300 miles

1. Lane Keeping Assistantance: The green vehicle indicator on the dashboard will disappear and stay off while driving. When it is off, it is unsafe. 2. Parking Collision Warning: The front and back sensors will disappear and become nonfunctional while driving and parking. Sometimes they activate for no reason as well. 3. Both exterior mirrors: After starting the engine to drive off , both exterior mirrors will lower automatically from my setting. After the truck is started and driven off, they must be rest again.

My multipro tailgate on my 2020 GMC Sierra 1500 unlatched while a trailer was attached and backing up said trailer. The trailer jack post proceeded to buckle the upper part of the tailgate assembly causing extensive damage resulting in over a three thousand dollar repair bill. If the tailgate had released while a child was in close proximity, serious injury may occur. The tailgate has inadvertently released twice in the five plus years I have owned it, the first time as I was traveling down a highway at over 60 mph. This could have endangered a vehicle to my rear if cargo had been released on to the road. I have reached out to a local dealership for repairs and assessment, no real way of troubleshooting something that has happened twice in five plus years. The scan did not show any codes. the info center does notify you if it is released but not before it takes place and after the fact may be too late in some circumstances as it was during the second occurrence. There has been a recall on 2500 and 3500 models with the exact same tailgate but not the 1500 models. 820K vehicles affected but not on the 1500's.

On June 19th, 2025, I was driving to work when my truck began to lose power, and the check engine light came on. The error on the display is Loss of Engine Power. I took it immediately to Oreilly's so they could run the free engine light check. When they got the report, the employee was amazed that there were over 45 problem codes showing up. As I drive the vehicle there is a pull back from the engine before it starts to pick up speed. On braking as well there is a little kickback before it comes to stop. It takes more foot pressure to pick up speed. The Truck using up more fuel because of this issue. I took the truck to a local certified mechanic, and he ran the diagnostics as well and it came up with the over 45 problem codes as well. His recommendation unfortunately was to take into the dealership so they could check it and see if they have a solution for this engine malfunction and error codes.