2020 GMC SIERRA 1500 Complaints

View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 GMC SIERRA 1500
    - Memphis, TN

    The engine failed. There was no warning. The truck literally just cut off in the middle of the road. I never saw any lights or there was no symptoms to lead up to this incident.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Forest Grove, OR

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 65 MPH, the check engine and the traction control warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he would receive a callback. The approximate failure mileage was 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Perrysburg, OH

    At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - madison, AL

    GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Willoughby, OH

    Wife and I bought a truck from Serra Chevrolet on May 28 2024. We drove 180 miles and the engine blew up. Had it towed to another dealership in Louisville Kentucky at that point they replaced the engine. When we picked up the truck we had to pay $16,275.08. We contacted Gm and was told that the selling dealership should have taken it off of being certified pre owned but they didn’t. Was told they know to do it to future vehicles and there is no reimbursement . Gm website still has it listed of have a warranty till December 2025. We had 3 weeks of a truck rental at roughly $1,200.00 per week. Had another rental for another. 3 weeks I have paper work from a local dealer stating it still has warranty which would have covered complete expense of engine work We live in Ohio and had to travel back and forth 6 times. Hope there is some help for us.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Mansfield, TX

    I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Mountain Home, ID

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 80 MPH, the vehicle lost motive power and stalled. The vehicle regained power within seconds and the contact was able to continue driving. There were no warning lights illuminated. The contact stated that the failure reoccurred. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the failure. The failure mileage was approximately 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Houston, TX

    Water entering from the rear window causing rear seats and roof hard cover to get wet and cause a wet odor (humid). 2020 GMC 1500 AT4

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Utica, SD

    The contact owns a 2020 GMC Sierra 1500. The contact stated while driving and decelerating from 65 MPH to 15-20 MPH to make a turn, the engine made an abnormal knocking sound. The contact was able to drive to the residence. The dealer was notified of the failure. The vehicle was towed to Pechous Repair to be diagnosed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling); which the contact related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 64,298.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - westerville, OH

    2020 GMC Sierra Denali – VIN [XXX] On [XXX] while driving the 2020 GMC Sierra to work I noticed a strong gasoline smell inside the cabin. I immediately returned home and parked the truck in the street. Inspecting the driveway where the truck was parked over night, I notice large gasoline spot. The following day I had the truck towed to Boyds Tire & Service center to have the truck inspected. On January 20 Boyds called me and shared the truck had experienced a failure of the High-Pressure Fuel Pump which has been recognized by GM as a recall under N192283991. I called a local GMC dealership about this failure and they stated it would cost $300 to review and would not perform any work under a recall. Also, the dealership stated they could not service the truck for another two weeks, which I cannot be without the truck that long. So, I had Boyds perform the repair the same day. Unfortunately, GM has not listed my truck on this recall. This is the reason for my submittal and request for a full refund of the repair service due to the failed part. This being a very High Risk of Fire and injury and death, I decide to have the repair completed immediately. I have since contacted GM about this incident they will not consider my request for recognizing and reimbursement for service repair. GMC, Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE