2020 GMC SIERRA 1500 Complaints

View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 GMC SIERRA 1500
    - McFarland, WI

    The cam shaft bearing failed under normal driving conditions. Many of the service engine lights including brakes and primary service engine light came on after the cam shaft bearing failure. The engine was replaced by a GM dealership at 65,000 miles and was inspected to determine the cam shaft bearing failed. Luckily the engine failed at a speed of 35 mph on an off ramp, as a complete engine failure on the highway could have been much more dangerous. Following the replacement of the engine, within 500 engine miles, O2 sensors in the catalytic converter were replaced and ultimately the catalytic converter had to be replaced as well.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - SAINT LOUIS, MO

    The engine had a critical failure at 49,000 miles. It was replaced under the drivetrain warranty. That came with a 12 Month, 12,000 mile warranty. Now I have a SECOND engine failure at 59,000 Miles. This will come with only a 12 month 12,000 mile warranty because it is NOT under recall. ALSO my transmission is now slipping and they are replacing the Valve Body. They had my truck for 4 months the first time and one month this time. These are the exact same issues with 2021 - 2025 GMC 6.2L and 10 Speed Transmissions. If I the issue had happened 6 months later I would have NO warranty. I want a recall on 2020's please.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Elizabethton, TN

    The contact owns a 2020 GMC Sierra 1500. The contact stated that upon taking the vehicle to the dealer for a transmission fluid flush and refill, the contact was informed that the transmission was inoperable, and the vehicle could not be driven to the residence. The dealer determined that the torque converter needed to be replaced. The dealer replaced the torque converter and advised the contact to drive over 1,000 miles for the issue to self-correct. The contact stated that the vehicle continued to shudder and drive bumpy while driving after 1,000 miles. The vehicle was taken back to the dealer, where the torque converter was replaced a second time; however, the failure persisted. The dealer informed the contact that the diagnostic test results were sent to the warranty company for the transmission replacement approval. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,165.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Valparaiso, IN

    My 2020 GMC Sierra 1500 Denali with L87 6.2L V8 suffered a catastrophic, silent seizure at 108,000 miles. Driving at highway speeds, warning light stating shift to neutral and press start, engine completely shut off and would not turn back on. I was in the car with my 3 children about to make a turn across a 4 lane highway. I was able to recognize that there was power loss quickly enough that we were safely within the turn median, and fortunately a "good samaritan" stopped to assist us in getting across the highway into a parking lot. I hate to think what would have happened had this power loss occurred during the turn. There was no warning light, sound or other issue prior to this occurring. The vehicle has been meticulously maintained with all services occurring at my local GMC dealership. We had the truck towed to the dealership who confirmed the engine needs to be replaced.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - North, SC

    • While driving a loud popping and clicking noise started coming from the engine and the truck started shaking. The vehicle is available for inspection • It was a busy two lane road and I had to continue about 30mph under the speed limit to safely get off the roadway • upon start up the engine clicks and pops with rough idle and the truck shakes. A mechanic looked at it and stated it sounds like a lower rod bearing noise • No further inspections have been done • A Service ESC warning popped up when the engine started making noise during the incident. The truck had been taken in twice for rough idle and engine noises prior to 100k miles, but the dealership stated that the noise and feel was normal for the 6.2L engines

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Birmingham, AL

    While driving at night, a low oil pressure warning light illuminated on the dashboard. The following morning, I checked the oil level using the dipstick, which indicated a normal reading. Based on this, I proceeded to drive the vehicle. Shortly after departing, the engine began knocking severely. I immediately stopped and returned home. The vehicle was towed to a GMC dealership for diagnosis. The dealership determined that the engine had experienced catastrophic failure and required complete replacement. I was quoted $11,000 for the repair.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Evans, CO

    The contact owns a 2020 GMC Sierra. The contact stated while driving at an undisclosed speed, the transmission hesitated and shifted unusually rough. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a transmission valve issue. The contact was advised that the power train software needed to be updated. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - HOLLAND, MI

    - THE GROUND STRAP CORRODED AND BROKE APART. YES, I HAVE THE GROUND CABLE THAT FAILED, IF NEEDED FOR INSPECTION. - YES!!! THE TRUCK'S STEERING KEPT GOING IN AND OUT OF MANUAL STEERING AND THE ENGINE REDUCED IN SPEED ALLOWED, AND THEN THE ENGINE CUT OUT ON ME COMPLETELY - WHILE I WAS IN THE MIDDLE OF A BUSY ROAD TRYING TO TURN ONTO A SIDE STREET. THEN THE ENGINE WOULD NOT RESTART. - I HAD THE TRUCK TOWED ON A FLAT BED TO A GMC DEALERSHIP NEARBY. THEY CONFIRMED THE ISSUE WAS THAT THE GROUND STRAP FAILED. THEY REPLACED THE PART AT MY COST, WHICH FIXED THE ISSUES. - YES, THE DEALERSHIP INSPECTED AND CONFIRMED THE ISSUE WAS THE CORRODED AND BROKEN GROUND STRAP. - YES, THERE WERE MANY WARNING MESSAGES THAT STARTED TO APPEAR ABOUT 3-4 DAYS PRIOR TO THE COMPLETE FAILURE OF THE ELECTRICAL SYSTEM. I STARTED SEEING A MESSAGE ABOUT SERVICING THE TRAILER BRAKE SYSTEM, AND ANOTHER ABOUT SERVICING THE SIDE DETECTION SYSTEM. THEN A SERVICE POWER STEERING WARNING AND TO DRIVE WITH CARE. THE CHECK ENGINE LIGHT WAS OFF AND ON OVER THAT TIME. - I CHECKED THE WIRE CONNECTIONS IUNDER MY VEHICLE TO CHECK FOR BROKEN WIRES OR CORROSION. I DID NOT FIND ANY. I THEN CHECKED IF A HARD BATTERY RESET WOULD WORK, BUT IT DID NOT. LASTLY, I BOUGHT A NEW BATTERY TO REPLACE THE EXISTING ONE, EVEN THOUGH THE EXISTING BATTERY HAD NO ISSUES EVEN WHEN TESTED UNDER LOAD. THAT RESOLVED THE ISSUE FOR ABOUT 35 MINUTES THAT NIGHT AND THEN THE NEXT MORNING. AFTER THAT, THE ELECTRICAL SYSTEM FAILED AND THE TRUCK WOULD NOT START. AT THAT POINT I GOT TOWED IN TO THE GMC DEALERSHIP. I HAD TO LEAVE THE TRUCK FOR A WEEKEND, AND THE DEALERSHIP DID NOT COME UP WITH A LOANER, EVEN THOUGH I REQUESTED ONE. I GOT THE TRUCK BACK ON MONDAY AFTERNOON AND EVERYTHING WAS WORKING FINE SINCE THEN. - OVER THAT WEEKEND, I WAS AMAZED TO FIND OUT ABOUT THE BULLETIN GM RELEASED TO COVER ONLY SOME TRUCKS FOR THE ISSUE, BUT NOT OTHERS! MY TRUCK IS STILL NOT COVERED, DESPITE THE OBVIOUS SAFETY ISSUES I EXPERIENCED!!

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Fenton, MI

    Transmission, going towards home up a mild hill, broke top of hill trans shifted to next gear, rear wheels locked up and tires squealed. doing around 40 mph. Took it directly into the shop, and the trans was destroyed inside. broken parts in the pan. Trans could not be repaired, had to get a new transmission. I limped to the dealership, just noisey under vehicle. There was special coverage till 115,000 mile, had 97,062 miles on it. Just like it blew up inside. I was without a vehicle for 5 weeks, but I did have an extended warranty which it paid all of it except $ 1404.01, and I had to pay 2 weeks of car rental for 893.00. The transmission $ 6782.97 , and I would like reimbursement for what I paid. I could only go 10 to 15 mph to the repair shop, which was 7 miles away. GM states it was something else at the dealership, but it was parts all over inside of the pan when they took it apart.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Kansas City, KS

    Fire started under passenger side front seat dashboard when rear defrost was turned on.

    Source: NHTSA WEB SITE