2020 GMC SIERRA 1500 Complaints

View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 GMC SIERRA 1500
    - Alpena, MI

    We were hauling a trailer and driving approximately 65-70mph with cruise control enabled. The vehicle randomly disengaged cruise and the ABS telltale illuminated, lost brake functionality completely. Safety of my family and other vehicles around us was compromised! Downshifted to try and navigate the vehicle to the side of the road and the ESC warning text came on the screen. Was able to luckily stop vehicle by downshifting. Turned off ignition and then cycled back to run, brakes and all warnings were cleared. Started driving vehicle with flashers on the side of the road see what would happen and approximately ten miles later same thing happened but this time brake functionality was reduced significantly but not completely but still had to downshift to stop. Called GMC and was told this was not a recall even though vehicle brakes randomly stopped working. Told us they would do nothing since the vehicle was out of warranty 80k miles and warranty was 60k and also since no one was hurt. We were 1-2 hours from being in the Mountains driving and not sure we would be here today if this had happened in the Mountains! Dealership ordered a new master brake booster and ABS. When installed the part would not flash and GM engineering told them to replace the part a second time.They we’re told to keep flashing till it takes even though the second module was also bricked. Seems strange a new part would be broken as well and the master cylinder was resetting. Dealership states the vehicle is fixed but the safety of my family and others driving around me were in extreme danger when this happened. Do not feel safe driving this vehicle and not convinced this will not happen again. When we called GM they told us they are receiving many calls about this happening to AT4 vehicles but they have not issued a recall yet. Submitting this because vehicles should not randomly lose brake functionality and do not want others at risk or my family.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Oakland, OR

    Bearing in transmission failed at 75000 miles. Took to dealership and they said truck needs new transmission. Truck makes rattling noise in transmission pan. Dealer said that oil was full of metal shavings. Dealer also said that this was second truck in 2 weeks with same issue. No warning lights or check engine lights came on. Dealer advised that the transmission could fail and to park it until I can pay $6000 for transmission replacement. Dealer heard rattling and confirmed metal shavings. Transmission failure could result in traffic hazard or accident if transmission loses all drive ability.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Plainfield, IL

    The contact owned a 2020 GMC Sierra 1500. The contact stated that while he was stopped in traffic, he was rear-ended, which caused him to crash into the vehicle in front of him. The contact stated that smoke was seen coming from the air bag; however, the air bags failed to deploy. The contact had not sustained injuries. A police report was filed. The vehicle was towed to a salvage yard. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Blaine, MN

    We are unsure what happened that caused the issue. One day the dashboard just started giving us error messages, 3 of them to be specific. One says check turn signals, another says check trailer brake light and another something else about brakes or turn signals. (We have to dismiss them all before anything on the dash is viewable). This issue is causing the blinkers to blink fast as though the blinker lights need replaced and it happens when turning right or left. The alerts continue to give us error messages every few minutes, even after we have dismissed them all. We had the truck at a shop trying to figure out the issue and his guys spent hours and replaced things he thought were causing the issue but nothing fixed it. He referred us to take it to the dealership service shop for troubleshooting so we took it to the GMC dealer where we bought the truck. GMC has already spent hours, maybe 5-7 hours at $150 per hour, trying to figure out what's wrong and have been unable to find anything wrong. The truck is still at the GMC dealership shop but I can get pictures of the errors when we get it back.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Bridgewater , MA

    My rear window leaks there is a bulletin on it Call GM says it is not responsible for the repair because it is over on the years but not the mileage it’s clear they know about the problem it’s in many pickups that gm manufacture here is the bulletin file:///var/mobile/Library/SMS/Attachments/97/07/3010617D-BBB0-4FB8-859B-4BA5E2BE3F3A/Ed%20blakeslees%20truck.png

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Bridgewater , MA

    My back window leaks and gm has said that the warranty is over by years not miles it is not covered

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Plum, PA

    Diesel exhaust fluid heater short circuits due to poor design. This issue occurs multiple times, including after being repaired. The failure limits the trucks capabilities until it is entirely unusable.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Aventura, FL

    I own a 2020 GMC Sierra 1500 4-Cyl, Turbo, 2.7 Liter with 20K miles and I owned the truck for almost 2 years. All of a sudden my vehicle started receiving multiple warning messages. While driving I stopped, and when traffic stopped in front of me the engine died all the lights were on warning messages on the dashboard started showing up. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc., and the brakes were hard to step on it and the steering wheel hard to turn,I took my foot off the brakes and pressed it again to start. It started but the check engine light was still on, this happened FOUR times already and THREE times while parked when I tried to start, after a few tries giving few minutes intervals, it will start with all the lights on and warning messages on the dashboard start showing up. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc., and the brakes were hard to step on it and the steering wheel hard to turn.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Two Harbors, MN

    Normal driving conditions vehicle decelerated and warning lights and notification appeared. Warning were ‘Service ECS’ and ‘Steering Assist is reduced Drive with care’. Shut off vehicle for 30 minutes and warnings were no longer present and vehicle drove normally. Happened again 24 hours later. Received email notifications from GMC to arrive within one day. This was a know recall of the previous model year.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Bakersfield, CA

    i was stopped at a red light and when the light turned green I accelerated and the vehicle shut off and then came back on. when the vehicle came on i had a service esc light and a system break failure warning telling me not to exceed 62mph. i made it back to my house driving with extreme caution. the breaks were very delayed while driving.

    Source: NHTSA WEB SITE