2020 GMC SIERRA 1500 Complaints
View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2020 GMC SIERRA 1500- Fort Worth , TX
The fuel pump module failed according to the dealer at 34000 miles . Car stop while driving. Cranks but no start. After resting it for hours I was able to start. Drive couple of miles about 39000 miles it stops middle of driving and couldn’t start anymore but still cranks
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Remer, MN
Drivers side upper control arm failure. Threw truck into oncoming traffic. Dealership has inspected multiple times stating everything was good to go. Been complaining about a loud clunk to dealership for months
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Window Rock, AZ
Once vehicle is put in park, the control panel comes and reads, “shift in park and radio and head lights stays on as well”. I exit the vehicle and it continues to display the mention above. I’ve restarted the vehicle and put it back in park still the “shift in park”, stays on. I exit the vehicle and monitored the vehicle for approximately 5 minutes and finally turned off. This never happened before, I’m afraid it may stay on one of these days and run the battery down.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- helotes, TX
My 2020 Sierra SLT always hesitates or stutters upon take off only on the very first start of the day every day. It appears to be a transmission gear issue or perhaps air/fuel issue. I also have had several different issues with my infotainment system. It screen changes from one screen to another on its own occasionally and it also has a very loud pop when I turn off my iphone Xr from the trucks sound system as if it will crack my speakers. I have taken it in to two separate Cavendar GMC dealerships in San Antonio on 3 different occasions and they claim it does not do either. This cannot be the case as it does it for me every single day since I bought it from the showroom floor. They have said they have updated or reprogrammed both systems but I still have both issues. I am about to lose warranty coverage and I am afraid this will never be addressed. I am taking it in 1 last time. I will never buy another GM product!
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Salt Lake City, UT
I was taking my truck to have an oil change and tire rotation at the dealership. I have just traveled approximately 15 miles on the freeway, exited, and entered the parking lot of the dealership. I went over a speed bump at about 5-7mph and felt a clunk, with a grinding sound and the car pulled to the right. I got out of the truck and found the front passenger wheel was hanging off with only the lower connections attaching it to the frame. (Control arm maybe?). The service department worker was right there when it happened. He told me they have been having issues with the leveling kits on 2020 GMC sierras causing this issue, especially on the right side. He said that this was not the first that he had seen. Two other people at the dealership mentioned the same thing. I was never notified of the potential failure and possible catastrophic consequences. I contacted GMC who's "Product Allegation" department told me they could not investigate because the truck was repaired at the dealership. They didn't even review the photos I had sent them.
Source: NHTSA WEB SITE -
-
2020 GMC SIERRA 1500- Rutledge , GA
The vehicle shut off while driving. It turns over fine but will not crank. Later cranks but again will shut off and not start. This could get me killed on the interstate. It is pulling trouble code P129F fuel pump power control module. This is a 2020 GMC Sierra AT4 with a 6.2 motor with 80,000 miles on it.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Richmond , KY
Consistent issues with my truck. It is a 2020 GMC Sierra 1500 vin: [XXX]. In April 2022, my truck started to exhibit concerning issues. I was worried about driving home from work and called the dealership I bought the truck at. They recommended that I take it to the the service center in Frankfort, KY where I work. I drove the truck directly to Neil Huffman GMC. They declared the truck unsafe for me to drive. They set up rental car for me to use and I left the truck at the service center. They initially said it was the torque converter. Over the course of two months they kept finding more issues. Repairs were completed at Neil Huffman GMC service center located in Frankfort, KY. My truck still has the following issues.. 1. Ringing sound 2. Grinding or clunking noises 3. Loud noise when I press the gas pedal 4. Delayed shifting and hard shifting problem I drive a hour back and forth to work everyday and don’t want the truck to have issues on the interstate. Driving with a bad torque converter is unsafe since it causes sudden stoppages and significant speed fluctuations. Worn or slipping transmissions have many warning signs. A damaged transmission creates a dangerous situation for me and for other drivers. I had an appointment at Adams GMC in Richmond, KY on September 1st. They said they couldn’t hear anything and no services were conducted. Neil Huffman GMC service department said they replaced basically the entire transmission. I don’t understand why there would be issues still. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Saranac Lake, NY
Brake pad monitoring system alert came on driver information center warning screen. Brought to local dealer who told me I needed new brake pads. There is a current safety bulletin on the NHTSA.GOV website for the 2019 model year GMC Sierra, as well as the 2019 Cadillac CT6, but not he 2020 model year. The week prior my driver information center reported front brakes in the high 80's and the rears in the low 90's in terms of percentage of brake life remaining. How can the system go from being safe to being unsafe in a week (and less than 200 miles)? At this point I don't know if my vehicle has a safety problem with my brakes or if there is a sensor and programming issue as described in recall N192264451. I have no observable issues while braking - no pulsing, noise, chattering - that would indicate any brake problems. My only inclination is the alert on the driver information center. Both local dealer and GM customer service are telling me to perform service and pay out of my pocket. This seems inconsistent based on the above recall.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Corpus Christi , TX
Rear window (the one that faces straight back towards bed of truck) is leaking… Haven’t taken it in to dealership for repair because I’ve exceeded mileage so truck is no longer under warranty… Not sure how long it’s been leaking but I’ve recently noticed that water stains (runs) on the inside of this window after rains, washes, etc…
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- COLLEGE PLACE WA, WA
With out any warning my right wheel had broken when I tried to drive from my dive way to work. Looks like Excessive wear to the front-upper control arm ball joints resulted in ball joint failure and wheel separation. Reported to a dealer. Waiting for the appointment to do full investigation. Separation of a front wheel while the vehicle is in motion increases the risk of a crash. I drive in city and highway roads, nothing rough. Very high risk for lots of lives!!!!!! People can die!!! Need immediate attention!!!! Please see https://www.consumeraffairs.com/recalls/fox-factory-recalls-gmc-sierra-1500s-and-chevrolet-silverado-1500s-101321.html Concern DATED and published on 10/13/2021 Why nothing has been done to warn the owners? I smell lots of lawsuits.
Source: NHTSA WEB SITE