2020 GMC SIERRA 1500 Complaints

View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 GMC SIERRA 1500
    - Hutto, TX

    I started my truck like normal and my service power steering light drive with care message came on and then Service ESC and the traction control light. My power steering was completely gone. I researched and found that 2020-21 GMC SUVs were recalled due to the same issue. My GMC truck is doing the same thing. I barely made it home from the store not having power steering is extremely dangerous, I still have no power steering. I just purchased this truck from CarMax last month.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - springdale, AR

    The truck stated to have the check engine light on, by the time that happened the brakes were hard to step on it and the steering wheel hard to turn, I had been asking to GMC superior of Siloam springs to check the truck because, got scared while I couldn't make stop the truck while on traffic, but they don't had open appointments for that day or the other following days, so a week after they got one and I missed because my work, I set another one at GMC on Springdale but they want me to charge me whenever the truck has an extended warranty, so I told them to leave it like that so finally got another appointment at Siloam springs location but while driving down there the same thing happened all the light on warning messages on the dash board start showing up and the brakes were hard to step on it and the steering wheel hard to turn, I got told them what was happening, about and how exactly happened. That day after 30 minutes I got a call saying that it was fixed I still asked if they were sure he said yes, the next day I almost crashed with a neighbor at my work place because I couldn't stop the truck, so today I took back the truck and the guy at the desk told me that they may just erase the codes and don't really checked what was wrong, I'm just filling this report because even if I got full coverage on that truck, I'm not gonna be responsible if I'm involved in an accident.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - MEDLEY, FL

    I investigated and Unintended Acceleration crash that occurred on 8-9-2021. The vehicle had just left a body shop where it had repairs to the left front of the vehicle near the ECM. The driver reported the vehicle would not slow down. He face timed a witness and showed her his foot was on the brake and not the accelerator pedal collaborating his statement. The 2020 GMC accelerated to 93 miles per hour crashing into the back of a Cadillac Escalade. Upon impact the fuel tank of the Cadillac exploded igniting both vehicles on fire and burning a fed-x truck that was folded in half from the sever impact. The EDR report stated the brakes were applied fully for a full 5 seconds prior to the crash while the vehicle was still accelerating. The accelerator was reading a constant 57% during the lead up to the crash and the brake rotors showed heat related glazing from excessive braking. The engine torque was also at 1023NM leading up to impact collaborating Unintended Acceleration further. Based on the evidence gathered my opinion is there was a short in the components in the left front of the vehicle most likely the ECM harness that caused the crash. It is unknown if the damage was caused by the previous crash, the body repairs or a manufacture defect at this time. The radiator had also just been replaced so moisture could have contributed to the malfunction. If moisture shorts APP-1 to APP-2 the safety systems can fail to detect a single fault because it causes redundant faults

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Phoenix, AZ

    This vehicle was involved in a fatal crash when it rear ended an SUV stopped at a red traffic light. The driver alleges mechanical failure of the brakes. Police performed a vehicle download which captured 5 seconds of pre-accident data. The download shows the accelerator pedal was fixed at exactly 57% the entire 5 seconds pre-crash while the driver simultaneously applies the brakes the entire 5 seconds. A city bus captured the crash on a dash camera. Despite the driver desperately applying the brakes, the vehicle's speed continued to increase and the driver was unable to avoid the collision, and burst into flames upon impact. The vehicle mileage is less than 2,500.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - FREDERICK, MD

    A VERY STRONG "AMMONIA" ODOR COMES INTO THE CABIN. THIS HAPPENS WHEN THE DEF FLUID IS GOING INTO THE EXHAUST SYSTEM FOR THE REGEN PROCESS. THE ODOR MAKES PEOPLE INSIDE NAUSEOUS AND DIZZY. MUST OPEN WIDOWS OR STOP AND GET OUT OF THE VEHICLE. OUR GMC DEALER CAN FIND NO CODES OR PROBLEMS WITH THE EXHAUST SYSTEM. WE HAVE ALSO NOTICED THAT THE DEF FLUID HAS GONE DOWN VERY QUICKLY SOMETIMES DURING THIS EVENT. IT IS RANDOM. SOME DAYS NOTHING, OTHER TRIPS 3 AND FOUR TIMES THAT THE ODOR OCCURS. LOOKING ONLINE- THERE HAVE BEEN MANY POST ABOUT THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Dothan, AL

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to the dealer however, the mechanic could not duplicate the failure. The vehicle was then taken to Gilland Chevrolet GMC (3071 N US Hwy 231, Ozark, AL 36360) where the contact was informed that the vehicle already had new transmission fluid filled in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Rowlesburg, WV

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving in the snow, the tire pressure and power steering warning lights illuminated. The vehicle was not diagnosed or repaired. The vehicle was taken to a dealer where it was confirmed that there were no recall or warranties that would cover the repairs for the warning lights. The failure mileage was 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - ASHTABULA, OH

    Steering locked up after normal use at lunch. After sitting, traction control light then on and wheel would not turn after work. Did a computer reboot and steering released. Results still pending, she is not home yet.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Deer River, MN

    I receive at random times the warning in the DIC (driver information center) on the dash of my car together with an air bag warning light. I have had this happen sometimes frequently and sometimes not for a thousand miles. I have taken it in at least 8 times, some parts were replaced in seat belt, but it continues to show up. The problem is it now doesn't leave a code but my local dealer said if it ever came up when I could get it to them to bring it in and leave it running. that happened and I brought it in the ran a computer check and got a code. I had to leave for Florida 2 days later, so they said bring it in to a dealer in Florida, give them the code, which I did, they checked it but said they will not replace parts without an active computer code. Problem started around 11K miles; I have 32K miles, and dealer wont replace parts unless they know they are bad.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - fort worth , TX

    I have a lifters problem that the dealership takes more that three weeks to fixed without a loaner car, then i have electrical problems where the truck doesn't start at all without any warning and that's it's dangerous, never now where its going happen

    Source: NHTSA WEB SITE