2020 GMC SIERRA 1500 Complaints

View complaints related to 2020 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2020 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 GMC SIERRA 1500
    - Dallas, TX

    A vehicle with 45,000 Miles had ball joint shear from the upper control arm of front left suspension resulting in wheel separation from the ball joint. Similar situations happening with similar 2020 GMC Sierra's (Note: NHTSA Recall Notice, No. 21V718). Could have resulted in a vehicular crash if speed had been increased prior to separation.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Castle Rock, CO

    The contact owns a 2020 GMC Sierra 1500. The contact stated that shortly after refueling while driving under 15 MPH, the check engine and service emissions warning light illuminated. The contact stated that an unknown reset was performed related to TSB: 10173675 (Engine). The vehicle was not yet fully repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Blaine, MN

    At 8,000 miles I started hearing a clunking noise in my truck when I hit a small bump or back up out of drive way. Brought in and GMC stated it was normal and no issues at walser buick gmc of Roseville. Brought I back again because it was getting worse and could hear it every time I slowed down and accelerated. Then stated they need to order spacer bushings at walser of Bloomington. Then went back for 3rd time and installed them at Bloomington.After 600miles noise was back and is getting worse again. I called Walser of Bloomington again and said I need to drive it for 1000 miles to break in spacers. So now we have 11,000 miles on truck with same noise again and its going back again because needs to get fixed. GMC is just asking for something to happen. Also when this first happened at 8,482miles I was on 35w and the rear end started wobbling and gave me a small death wobble but I slowed down to control it. That’s when I brought it in and it could of hurt or killed somone.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Lawrenceville, GA

    The contact owns a 2020 GMC Sierra 1500 equipped with Goodyear Tires, Tire line: Wrangler AT/S, Tire Size: LT275/65/R20, DOT Number: PJOTJB1V. The contact stated while driving 65 MPH, there was a slight wobble and then an impact was felt when the rear passenger’s side tire tread separated and damaged the rear fender and bumper. The contact pulled over and had assistance replacing the rear passenger’s side tire with the spare tire. The dealer was made aware of the failure and was in possession of the failed tire. The manufacturer was not made aware of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Jessup, MD

    Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Pasadena, TX

    Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Minnetonka , MN

    The leaf springs appear to have failed. The vehicle is available for inspection. If the leaf spring brakes, control of the vehicle could quickly become an issue. On 9/24/21 I brought my truck into the local GMC dealer for inspection. The service technician indicated the leaf springs show “possible overloading” and recommended air bags to level the truck. The heaviest load for this truck has been a 4,000 lb. fiberglass fishing boat. At this time, no one else has inspected the truck. The truck, when empty, sits lower in the rear than in the front. If a small trailer is attached, it becomes even worse. Oncoming cars flash their headlights thinking mine are on high beam, which they are not.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Fairport, NY

    I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Jackson , MO

    Bought 9-4-2020. On 9-4-2021 went start vehicle and no electrical power, battery dead. Will not hold charge to start. Brand new purchased at Morgan GMC in Shreveport Louisiana

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Fenton, MI

    I was driving my 2020 GMC Sierra AT4 at about 15mph on a 2 way city street slowing for a traffic light when my vehicle started to shake violently...at first thinking it was a flat, but the shaking was much different. As I was slowing in anticipation of the light, now at about 5mph, my truck suddenly dropped and stopped. This would have been catastrophic at freeway speeds! I immediately thought maybe someone had tried to steal the wheel overnight as I knew now it was not simply a flat, but knew I had wheels locks and thought that unlikely....this was while I was exiting my now parked truck. I knew the problem was on the front passenger side, and was shocked as I rounded the vehicle from the front only to find the entire front wheel assembly folded flat under my truck. The entire brake assembly was still intact, but the front drive shaft was pulled out, as well as the upper and lower ball joints. The brake hose became severed in this incident.

    Source: NHTSA WEB SITE