2020 GMC SIERRA 1500 Complaints

WITHIN 3 MONTHS (<4000 MILES) FROM PURCHASE VEHICLE BEGAN SPUTTERING WITH HESITATION, AND TICKING NOISE FROM ENGINE WHILE IN MOTION FOLLOWED BY MULTIPLE ALERTS POSTING ON DRIVER DISPLAY. VEHICLE DISPLAYS LOSS OF POWER, AND STRUGGLES TO KEEP UP WITH TRAFFIC. CHECK ENGINE LIGHT FLASHING FOLLOWED BY CONSTANTLY STAYING ON, SERVICE ESC SYSTEM ACTIVATED, SERVICE PARKING BRAKE, AND STEERING ASSIST REDUCED DRIVE WITH CAUTION LIGHTS ALL ACTIVATED DURING THIS EPISODE. DEALER WORKED ON VEHICLE ENGINE ( AND COMPLETED ON OR AROUND 1/08/2021), AND REPLACED LIFTERS, AND OIL CONTROL VALVE. ON 01/13/2021 NOTICED THAT VEHICLES LANE KEEP ASSIST IS NOW WORKING SPORADICALLY, WILL NOT ACTIVATE CONSISTENTLY WHEN VEHICLE VEERS OFF THE PROPERLY MARKED LANES ON HIGH-WAY/ROADS, AND INCONSISTENTLY ALERTS DRIVER WHILE IN MOTION. THE LANE KEEP ASSIST IS SUPPOSE TO CORRECT STEERING, BUT THIS DOES NOT HAPPEN CONSISTENTLY. THE COLLISION ALERT SYSTEM DOES NOT ACTIVATE OR WORK CORRECTLY. NOTICED WHILE DRIVING THAT VEHICLES IN FRONT ARE NOT DETECTED CORRECTLY, AND INFORMS THE DRIVER THEY ARE WITHIN SAFE DISTANCE (GREEN THIS SUDDENLY CHANGES TO YELLOW). IN ADDITION WHEN VEHICLES IN FRONT APPLY BRAKE, THE COLLISION ALERT SYSTEM DOES NOT ALERT AS IT IS SUPPOSED TO, IT STAYS IN GREEN EVEN AT EXTREMELY CLOSE RANGE. SAFETY MECHANISMS DON'T APPEAR TO WORK CORRECTLY, AND DETECTS ITEMS THAT ARE NOT PRESENT. NOTICED THAT VEHICLE DETECTS LANES EVEN ON UNMARKED ROADS, AND THE FRONT PEDESTRIAN ALERT SYSTEM ACTIVATES SPORADICALLY EVEN IF NO PEDESTRIANS ARE IN FRONT OF VEHICLE WHILE DRIVING. CONCERNED ABOUT SAFETY FEATURES LEADING TO HAZARDOUS DRIVING CONDITIONS.

ON DECEMBER 14, 2020 MY SIERRA WITH 2339 MILES DISPLAYED, AT STARTUP, THE POWER STEERING WAS OUT, TO DRIVE WITH CARE. ALSO DISPLAYED SERVICE ESC AND TRACTION CONTROL FAILURES. I DROVE WITH MUCH DIFFICULTY, WITHOUT POWER STEERING, TEN MILES TO THE NEAREST GMC DEALERSHIP, LAFONTAINE IN HIGHLAND, MI. I PICKED UP THE VEHICLE ON DECEMBER 29, 2020 WITH AN ADDITIONAL 60 MILES. THE SERVICE PERSONNEL SAID THEY WERE UNABLE TO DUPLICATE THE PROBLEM, THEREFORE NO REPAIRS WERE MADE. LAFONTAINE HAD CONTACTED GENERAL MOTORS TECH CENTER WHO OFFERED NO SOLUTIONS OTHER THAN CHECKING THE BATTERY AND WIRING HARNESS CONNECTIONS. THE PROBLEM HAS NOT REAPPEARED IN THE FIFTEEN DAYS SINCE I PICKED UP MY VEHICLE.

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ENGINE FAILED AT 5100 MILES AND IS CURRENTLY BEING REPAIRED BY THE DEALERSHIP. I REQUESTED A NEW CAR REPLACEMENT.

CAR WAS IDLING AND PARKED. WARNING CODE SHOWED UP ON DASHBOARD ESC, ELECTRONIC STABILITY CONTROL, REDUCED ENGINE POWER. VEHICLE THEN DISPLAYED TRANSMISSION DISRUPTION, WARNING LIGHT DISPLAYED AS WELL. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP BUT THE PERFORMANCE OF THE VEHICLE WAS LIMITED BY THE REDUCED ENGINE POWER. TRANSMISSION WAS HESITATING AND CLUNKY DURING GEAR CHANGES. MY SIERRA HAS 5,000 MILES ON IT AND THE TRANSMISSION WAS ALREADY REPLACED AT 2,000 MILES. GMC HAS A SERIOUS PROBLEM WITH THIS MAKE AND MODEL. UNSURE WHAT THE RESOLUTION WILL BE, BUT I AM NO LONGER CONFIDENT IN THE PRODUCT GMC IS SELLING.

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE OFF THE ROAD AND DOWN AN EMBANKMENT BEFORE CRASHING TO THE GROUND. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD AND SHOULDER INJURIES WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TOWED AWAY. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAYSE EARNHARDT AUTO GROUP LOCATED AT 2032 S ELLIOTT AVE, AURORA, MO WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

ON TWO SEPARATE OCCASIONS, THE TRUCK HAS BEEN DEAD WHEN ATTEMPTING TO CRANK. THERE WERE NO LIGHTS OR DEVICES LEFT ON AFTER THE PREVIOUS TIME THE TRUCK HAD BEEN USED. SOMETHING IS DRAWING POWER FROM THE BATTERY CAUSING IT TO BE DEAD. AFTER RECHARGING THE BATTERY, THE CHECK ENGINE CODES READ THAT THERE IS A PROBLEM WITH 'BRAKE LIGHT ILLUMINATION.' HELP IN DETERMINING WHA T IS CAUSING THE BATTERY TO DIE ON SUCH A NEW VEHICLE WOULD GREATLY APPRECIATED! I'M UNCERTAIN AT THIS TIME AS TO WHETHER OR NOT THE BRAKE LIGHT ILLUMINATION IS CAUSING A SAFETY HAZARD.

AFTER HAVING ALL SORTS OF WARNINGS OVER TIME LIKE "SERVICE ESC," "SERVICE PARKING BRAKE," AND MORE, I NOW SEE "BRAKE SYSTEM FAILURE: 62 MPH TOP SPEED" FLASH ACROSS MY DASH. I AM READING AND HEARING THAT THIS IS A VERY DANGEROUS PROBLEM. NEW TRUCK. BRAND NEW. HAD IT LESS THAN A YEAR. BRAKE MESSAGE ALWAYS ON START UP.

THERE IS NO WAY TO PERMANENTLY DISABLE THE AUTO START STOP ON THE VEHICLE. SEVERAL OTHERS HAVE COMPLAINED ABOUT THIS, NO RESPONSE FROM GM. THERE NEEDS TO BE A FIRMWARE UPGRADE TO THE ECM TO ALLOW THE OWNER MAKE THE DECISION ON IF THAT IS ENABLED OR DISABLED. ON MINE, I HAVE TO PUSH A BUTTON EACH TIME I START THE ENGINE TO DISABLE THAT. SOME GM VEHICLES DON'T HAVE THAT OPTION.

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE PUSH START BUTTON AND KEY FOB FAILED TO START THE VEHICLE ON FIRST ATTEMPT. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERALS ATTEMPTED. THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ON HIS WAY TO MCKENZIE BUICK-GMC DEALER, 6500 CAROLINE ST, MILTON, FL 32570, THE CHECK ENGINE WARNING LIGHT WAS NOT ILLUMINATED, THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT A FAILURE CODE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE CONTACT CALLED BACK THE SAME DEALER AND INFORMED THEM THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT YET TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86.