2019 GMC SIERRA 1500 Complaints

TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RESTARTED THE VEHICLE EXPERIENCED A BRAKE SYSTEM FAILURE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE TO SLOW THE VEHICLE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TOWN AND COUNTY GMC (1040 PASEO DEL PUEBLO SUR TAOS, TAOS NM) WHO REPROGRAMMED THE BRAKE MODULE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED AN UNINTENDED ACCELERATION AND WOULD SURGE FORWARD. THE VEHICLE ALSO EXPERIENCED A BRAKE FAILURE CAUSING THE VEHICLE TO ERRONEOUSLY DRIVE. DURING THE FAILURE, THE MESSAGES "TRAILER BRAKE FAILURE" AND "DO NOT DRIVER PAST 60 MPH" HAD MASSAGE HAD DISPLAYED. THE LOCAL DEALER BOB ROBINSON CHEVROLET (155 ROBINSON DR. TRIADELPHIA WV) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.

PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.

AFTER STARTING MY 2019 GMC SIERRA, I RECEIVED A NUMBER OF WARNINGS INCLUDING: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT AS I STARTED TO DRIVE, I REALIZED I HAD A VERY DIFFICULT TIME STOPPING AS I HAD TO PRESS THE BRAKE VERY HARD. I WAS IN A PARKING LOT AND ONLY GOING 5 - 10 MPH, BUT STILL HAD DIFFICULTY STOPPING. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY INVESTIGATED THE ISSUE AND MADE A SOFTWARE UPDATE WORKING DIRECTLY WITH GM. FIVE DAYS AFTER PICKING MY VEHICLE UP, I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT GM DOES NOT HAVE A PERMANENT FIX FOR THE ISSUE AND THAT I MAY EXPERIENCE BRAKE FAILURE AGAIN. MY VEHICLE IS BACK AT THE DEALER WITHOUT A SOLUTION OR TIMEFRAME FOR REPAIR.

TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE, THE BRAKE PEDAL WAS FIRM WHICH REQUIRED ADDED EFFORT IN SLOWING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE BEING STOPPED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR BUICK GMC LOCATED AT 5655 S LINDBERGH BLVD, SAINT LOUIS, MO 63123, (314)272-4060 TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS REPAIRED HOWEVER, AFTER LEAVING THE DEALER AND WHILE DRIVING AT 65 MPH, THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND THE BRAKE FUNCTION BECAME REDUCED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,621.

I RECEIVED NOTICE THAT THERE ARE TWO RECALLS OUT FOR MY TRUCK: A BRAKE SYSTEM RECALL AND A FORWARD CAMERA/COLLISION RECALL. HAD BOTH RECALLS PERFORMED AND IMMEDIATELY THE FORWARD CAMERA COLLISION ALERT, LANE KEEP AND INTELLIBEAM SYSTEMS DIDN'T WORK. DELAER INFORMED ME THERE IS A PROBLEM WITH THE UPDATE AND I NEED A NEW CAMERA. THAT IS ON ORDER AND PENDING. MORE IMPORTANTLY, ABOUT 2 DAYS AFTER THE UPDATES THE TRUCK SHOWED ALERTS ABOUT THE BRAKES, TRACTION CONTROL AND STABILITRACK SYSTEMS. UPON DRIVING THE TRUCK THE POWER/VACUUM ASSIST SYSTEM FAILED AND THE BRAKE PEDAL NEARLY WENT TO THE FLOOR BEFORE ENGAGING BRAKES; I COULD BARELY STOP. RETURNED THE TRUCK TO THE DEALER AND WAS TOLD ITS A COMMON ISSUE WITH THE BRAKE RECALL UPDATE (THE TRUCK HAD NO SUCH SYMPTOMS BEFORE THE UPDATE). IF YOU CHECK OUT VARIOUS GM VEHICLE OWNER FORUMS YOU WILL SEE SCORES OF SILVERADO AND SIERRA OWNERS WITH THE SAME TWO ISSUES POST-UPDATE: NO COLLISION CAMERA AND SUDDEN LOSS OF BRAKES. THERE IS A PROBLEM - A VERY DANGEROUS PROBLEM - WITH THESE UPDATES.

DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.

CRUISE CONTROL WOULD NOT DISENGAGE WHEN THE BRAKE WAS APPLIED I WAS ON A HIGHWAY TRAVELING 65 MPH. HAD TO TAKE AN EXIT RAMP TO AVOID A COLLISION WITH VEHICLE IN FRONT OF AND BESIDE ME.

I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.

WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.