2002 GMC SIERRA 2500 Complaints

TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. WHILE DRIVING BETWEEN 2-5 MPH, THE STEERING WHEEL STIFFENED WHEN IT WAS TURNED TO THE LEFT. WHEN TURNED TO THE RIGHT, THE STEERING WHEEL BECAME RESISTANT. THE FAILURE DID NOT OCCUR WHEN THE VEHICLE WAS DRIVEN STRAIGHT. THE DEALER STATED THAT THE STEERING VALVE AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 81,499.

ABS BRAKE SENSOR FAILURE. AT LOW SPEEDS THE ABS WORK EVEN WHEN WHEELS ARE NOT LOCKED UP. THE FIRST TIME I EXPERIENCED THIS WAS PULLING A 7000LB TRAILER. I HAD TO DIVERT THE TRUCK AND TRAILER ONTO THE SHOULDER TO AVOID PLOWING INTO TRAFFIC IN FRONT OF ME. THIS APPEARS TO BE A VERY EXPENSIVE REPAIR TO MAKE, REPLACING THE FRONT WHEEL HUB ASSEMBLIES. CURRENTLY WE HAVE HAD TO DISCONNECT ONE OF THE ABS SENSORS TO KEEP THE ABS FROM ACTIVATING. *JB

WITHIN 60 DAYS OF PURCHASE (01/19/2002 I REPORTED TO THE SELLING DEALER (DENNIS DILLON GMC, BOISE, ID) THAT THE HITCH BOX WAS EXTREMELY LOOSE ALLOWING THE TOWING HITCH TO MOVE BOTH VERTICALLY AND HORIZONTALLY WHEN INSTALLED ON THE TRUCK. HAVING OVER 12 YEARS EXPERIENCE IN THE RV INDUSTRY I KNEW IT TO BE WORRY SOME. I PRESSED THE POINT SUCH THAT A REGIONAL REP LOOKED AT IT. THE EVENTUAL RESPONSE WAS THAT THE HITCH WAS BUILT TO SPECIFICATION AND THEY FELT NOTHING WAS WRONG. ANNUAL INSPECTION OF RECEIVER HITCH (TRAILER HITCH) IN EARLY 2006 SHOWED A MARKED TWIST OF THE RECEIVER BOX THAT THE TRAILER HITCH SHANK RIDES IN. CLOSER INSPECTION OF THE HITCH BOX SHOWED A SEPARATION AT THE FORWARD END OF THE HITCH BOX AND A PRONOUNCED DISTORTION OF THE WEEP HOLES IN THE TORQUE TUBE (CROSS MEMBER). I PHOTOGRAPHED THE OLD HITCH AND REPLACED IT WITH A NEW EAZ LIFT HITCH ON 4/14/2006. *JB

WHILE TRAVELING WITH THE TAILGATE DOWN I RAN OVER A SPEED BUMP AND THE TAILGATE CAME LOOSE AND WAS HANGING BY THE SAFETY CABLES. THE RIGHT HINGE POINT WAS BENT AND COULD NOT BE STRAIGHTENED. WILL REPLACE BOTH HINGE POINTS. *TR

BATTERY LIGHT CAME ON IN MESSAGE CENTER AND ENGINE CUT OFF, DISABLING STEERING AND BRAKES. NEARLY AVOIDED ACCIDENT ON HIGHWAY AS VEHICLE HAD TO CUT OVER TO LANES INTO DIRT SHOULDER TO STOP. VE CRANKSHAFT SENSOR HAD TO BE REPLACED, AND A NEW DIAGNOSTIC CODE ENTERED IN THE VEHICLE. FOUND 3 OTHER ODI'S WITH EXACT SAME PROBLEM, 10159068,10174007, AND 10164369.*AK

TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT FELT THE VEHICLE'S BRAKES PULSATE. HE TOOK THE VEHICLE TO THE DEALER WHO DISCOVERED THAT THE ROTORS WERE CORRODED, THE FRONT WHEEL HUBS WERE FILLED WITH WATER, THE ABS SENSORS WERE CORRODED, AND THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 34,000.

2002 GMC SIERRA 2500 CREW CAB CUSTOMER STATES THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR STARTING PROBLEMS THEN FOUND OUT ABOUT RECALL ON EMERGENCY BRAKE AFTER HAVING THE WORK DONE HE FOUND OUT THAT THE LEFT SIDE BRAKE CABLE WAS NOT INCLUDED ONLY THE RIGHT SIDE CABLE WAS INCLUDED.**CC THE CONSUMER WAS TOLD THAT THE STARTING PROBLEM WAS DUE TO A LEAKING FUEL FILER, WHICH THEY REPLACED. *JB

TL* - THE CONTACT CALLED ABOUT 2002 GMC SIERRA 2500 HD. HE STATED THAT WHILE APPLYING BRAKES, 7 OUT OF 10 TIMES THE ABS SYSTEM ACTIVATE\D AND PUMPED THE BRAKES. THIS HAPPENED AT ANY TIME OF THE DAY, AND IN ALL WEATHER CONDITIONS. THE CONTACT STATED THAT THIS HAPPENED WHEN APPLYING BRAKES AT ANY SPEED. THE BRAKES PUSHED BACK AND THERE WAS A THUMPING NOISE COMING FROM THE MASTER CYLINDER. THE CONTACT LOOKED UP INFORMATION FROM THE NHTSA WEBSITE AND FOUND THAT A RECALL 05V379000 HAD BEEN ISSUED FOR THIS VEHICLE. THE CONTACT SAID THAT HE TOOK VEHICLE TO THE DEALERSHIP, AND WAS TOLD THAT THIS VEHICLE DID NOT FALL UNDER THE RECALL DUE TO VIN. *AK THE INNER TIE ROD HAD EXCESSIVE PLAY, THE FRONT DIFFERENTIAL SEAL WAS LEAKING FROM THE VENT CAP, THE DAYTIME RUNNING LIGHT BULB WAS INOPERATIVE. THE CONSUMER DENIED TO HAVE REPAIRS MADE. UPDATED 01/29/07. *JB

UPON BRAKING UP TO A STOP SIGN FOR INSTANCE. THE VEHICLES ABS WILL KICK IN AT THE LAST MINUTE RELEASING THE LEFT FRONT WHEEL CAUSING THE VEHICLE TO DIVE TO THE RIGHT. THIS HAPPENS IN WET OR DRY CONDITION BUT IS PARTICULARLY BAD IN ICY CONDITIONS. *NM

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE IN GEAR ON FOUR OCCASIONS. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE. THE CONTACT EXPRESSED CONCERN THAT THIS WAS A DEFECT.*AK THE CRANKSHAFT POSITION SENSOR WAS REPLACED. UPDATED 12/15/06. *JB