2002 GMC SIERRA 2500 Complaints
View complaints related to 2002 GMC SIERRA 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 GMC SIERRA 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC SIERRA 2500- ROSCOMMON, MI
DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH UNDER NORMAL ROAD CONDITIONS, THE HYDRAULIC REAR BRAKE ROTORS RUSTED, AND STOPPING DISTANCE WAS INCREASED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE NATURE OF THE FAILURE WAS PERMANENT GRADUAL WORSENING. THE CONSUMER STATED THE REAR ROTORS HAD RUSTED SO BADLY THAT THEY FLAKED OFF IN PIECES. UPDATED 11/30/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- DRYDEN, MI
I OWN A 2002 GMC SIERRA 4 X 4 CREW CAB DURAMAX DIESEL PICK-UP TRUCK. FOR THE LAST 2 YEARS I'VE HAD A CONDITION THAT FELT LIKE A TIRE WAS OUT OF BALANCE. THIS WAS JUST AFTER I REPLACED ALL TIRES. THIS YEAR I REPLACED ALL THE TIRES AGAIN AND THE CONDITION STILL EXISTS. WE WENT THROUGH THE PROCESS OF ELIMINATION, CHANGING A WHEEL THAT WAS A LITTLE OUT OF ROUND, RE-BALANCING AND ROTATING THE NEW TIRES 4 DIFFERENT TIMES AND COULDN'T ELIMINATE THE PROBLEM. I THEN PUT THE VEHICLE UP ON A HOIST AND PUT THE TRANSMISSION IN GEAR TO CHECK FOR DRIVE LINE VIBRATIONS AND FOUND THAT THE REAR DRIVE SHAFT WAS BENT. AFTER TAKING THE TRUCK BACK TO MY DEALERSHIP AND CONFIRMING THE PROBLEM WITH THEM, A SEARCH WAS RUN OF ALL THE SALVAGE FACILITIES FOR A USED SHAFT AND FOUND THAT THERE WERE NONE AVAILABLE. FURTHERMORE, EVERY SALVAGE YARD THAT WAS CONTACTED CLAIMED THAT THIS DRIVE SHAFT, GM PART #15109384 WAS IN HIGH DEMAND AND AS SOON AS ONE CAME IN ON A WRECK, IT WAS IMMEDIATELY SOLD. THIS SHAFT IS INSTALLED ON 2000 TO 2007 MODELS. MY DEALERSHIP ALSO ADMITTED THAT MINE WAS NOT THE FIRST BENT DRIVE SHAFT THAT HAS COME INTO THEIR FACILITY. TO PURCHASE A NEW SHAFT IS ALMOST $900. A USED ONE IS MUCH LESS, IF YOU CAN FIND ONE. I WORKED WITH GM TRUCK IN QUALITY CONTROL FOR 31 YEARS AND IT IS MY EXPERIENCE THAT WHEN A USED PART CAN NOT BE PURCHASED THROUGH A SALVAGE YARD DUE TO HIGH REPLACEMENT DEMAND, THERE IS USUALLY A COVER UP GOING ON. PLEASE LOOK INTO THIS MATTER. BY THE WAY, MY SHAFT HAD NO VISIBLE EVIDENCE OF DAMAGE ANYPLACE. I BELIEVE THAT THE SHAFT MAY NOT BE ABLE TO HANDLE THE TORQUE OF THE ENGINE AND WILL, IN TIME, BEND. MY TRUCK HAS 99,000 MILES ON IT NOW, BUT THE PROBLEM STARTED SOMETIME AROUND 60,000. *NM
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- DEARBORN HEIGHTS, MI
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE IN GEAR OR IN THE IDLE POSITION. THIS WAS A CONSISTENT PROBLEM FOR OVER ONE AND A HALF YEARS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER IN APRIL AS WELL, AND THE PROBLEM COULD NOT BE IDENTIFIED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- PUYALLUP, WA
WHEN I PULLED INTO A LEFT TURN LANE AND TRIED TO APPLY THE BRAKES THE PEDAL WENT NEARLY TO THE FLOOR AND I HAD NO BRAKES LUCKILY THERE WERE NO OTHER CARS ON THE ROAD OR IN THE INTERSECTION AT THE TIME SO I WENT ON THROUGH AND THERE WAS NO ACCIDENT, I WAS CAMPING AT THE TIME AND I GOT THE TRUCK BACK TO THE CAMPGROUND WHEN I BACKED THE TRUCK INTO THE CAMPSITE AND APPLIED THE BRAKES THEY STARTED WORKING NORMALLY, I TOOK THE TRUCK TO THE DEALER AND THEY SAID THAT THEY COULD FIND NOTHING WRONG THEY EVEN SAID THAT THEY HAVE HAD SEVERAL OTHER VEHICLES DO THE SAME THING AND COULD NOT FIND ANYTHING WRONG WITH THEM AND THAT THIS PROBLEM WAS NORMAL FOR THE VEHICLE. *NM
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- PITTSBURGH, PA
DT*: THE CONTACT STATED THE VEHICLE STALLED ON THREE OCCASIONS. ALL INCIDENTS OCCURRED DURING ACCELERATION WHILE TRAVELING 25 TO 35 MPH. THERE WERE NO WARNINGS PRIOR TO THE INCIDENTS AND THE VEHICLE HAD NO PROBLEMS RESTARTING. THE DEALER COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK UPDATED 11/16/2006 - THERE WERE SUBSEQUENT PROBLEM RESTARTING THE VEHICLE, AND AS MANY AS 3 TO 5 STALLING EPISODES PER WEEK. NOT ALL INCIDENTS OCCURRED WHILE TRAVELING. SOME INCIDENTS OCCURRED WHILE AT IDLE, AND AT A STOP. COMPLETE LOSS OF POWER STEERING AND BRAKES OCCURRED WHEN THE VEHICLE STALLED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY CRANKSHAFT SENSOR AND REPLACED IT. RECENTLY THE CHECK ENGINE LIGHT HAS ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY TRANSMISSION SELECTOR POSITION SENSOR AND REPLACED IT. THE ABS ACTIVATED WHILE DRIVING ON DRY PAVEMENT. THE DEALER FOUND IT NECESSARY TO REPLACE BOTH FRONT ABS WHEEL SPEED SENSORS. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC SIERRA 2500- WEST VALLEY, UT
2002 GMC SIERRA STALLS WHILE AT FREEWAY SPEEDS AND NORMAL DRIVING. 2 NEAR ACCIDENTS, SOMETIMES THE ENGINE WILL CRANK WITH A NO START CONDITION. KILLED ONE OF MY AC DELCO BATTERIES. HAD TO REPLACE BATTERY AND CRANK POSITION SENSOR. *JB
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- HOBE SOUND, FL
DT*: THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SPEEDS UP ON ITS OWN. THIS HAS OCCURRED SEVERAL TIMES MAINLY WHILE DRIVING THROUGH PARKING LOTS. THE CONSUMER TOOK THE VEHICLE IN TO BE EVALUATED AND IT WAS DETERMINED THE COMPUTER MAY NEED TO BE REPROGRAMMED. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- CORINTH, NY
ANTILOCK SYSTEM ACTIVATES ON MY 2002 GMC SERRIA AS STATED IN THE RECALL NHTSA CAMPAIGN NUMBER 05V379000. GMC SAYS MY VEHICLE BY VIN NUMBER IS NOT COVERED UNDER THIS RECALL. MY VIN # IS [XXX]. I'VE HAD A COUPLE OF NEAR ACCIDENTS BECAUSE OF THIS. I ALSO TOW A 36' FIFTH WHEEL CAMPER IN THE SUMMER TIME. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- ATHENS, TN
UNWANTED ANTILOCK BRAKE ACTIVATION. SAME AS INDICATED ON NHTSA CAMPAIGN # 05V379000. WAS TOLD BY GMC MY VEHICLE WAS NOT PART OF ABOVE RECALL WITH NO REASONABLE EXPLANATION GIVE AS TO WHY. *NM
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- REMSEN, NY
GM RECALL #05068 ANTI- LOCK CAUSING INCREASED STOPPING DISTANCES, GM IS ONLY REPAIRING THIS PROBLEM ON 1/2 TON PRODUCTS DUE TO THE FACT IT IS A SIMPLE INEXPENSIVE REPAIR. I OWN A 3/4 TON TRUCK WITH THE EXACT SAME PROBLEM BUT DUE TO THE FACT A REPAIR CONSISTS OF REPLACEMENT OF THE FRONT WHEEL BEARINGS THEY (GM) HAVE CHOSEN NOT TO INCLUDE 3/4 TON IN THIS RECALL. I HAVE ON SEVERAL OCCASIONS HAD INCREASED STOPPING DISTANCES DUE TO THE SENSOR FAILURE, MY DEALERSHIP SAID THEY CAN REPAIR GM'S DEFECT AT A PRICE OF $800.00 TO ME. *JB
Source: NHTSA WEB SITE